Poly 206110-01

Poly Voyager 5200 UC User Manual

Bluetooth Single-Ear Headset

1. Introduction

Welcome to the user manual for your Poly Voyager 5200 UC Bluetooth Single-Ear Headset. This manual provides detailed instructions on how to set up, operate, maintain, and troubleshoot your device. The Voyager 5200 UC is designed for mobile and office professionals, offering crystal clear audio and seamless connectivity for communication across various platforms.

2. Product Overview

The Poly Voyager 5200 UC headset is a versatile communication tool, featuring advanced noise-canceling technology and a comfortable over-the-ear design. It connects to your PC/Mac via a USB-A adapter and/or directly to your mobile phone via Bluetooth.

2.1 Package Contents

2.2 Headset Components

Poly Voyager 5200 UC Headset and USB-A Adapter

Figure 2.1: Poly Voyager 5200 UC Headset with USB-A Bluetooth Adapter.

This image displays the main components: the black over-ear headset with its microphone boom, and the compact black USB-A Bluetooth adapter.

Close-up of Voyager 5200 UC earpiece

Figure 2.2: Close-up view of the headset's earpiece and microphone boom.

This image provides a detailed look at the headset's earpiece, showing the speaker and the extended microphone boom with its noise-canceling elements.

3. Setup

3.1 Charging the Headset

Before first use, fully charge your headset. Connect the USB charging cable to the headset's charging port and the other end to a USB wall charger or a computer's USB port. The LED indicator will show charging status.

3.2 Pairing with a Mobile Device (Bluetooth)

  1. Turn on the headset by sliding the Power button.
  2. Activate pairing mode: Press and hold the Call button until the LED flashes red and blue.
  3. On your mobile device, go to Bluetooth settings and select "PLT V5200 Series" from the list of available devices.
  4. Once paired, the headset LED will stop flashing and you will hear "pairing successful".
Voyager 5200 UC headset resting on a smartphone

Figure 3.1: Headset positioned next to a smartphone, illustrating mobile connectivity.

This image shows the headset resting on a smartphone, symbolizing its primary use for mobile communication and ease of pairing.

3.3 Connecting to a Computer (USB-A Adapter)

  1. Insert the USB-A Bluetooth adapter (BT600) into a USB port on your computer.
  2. The adapter's LED will flash blue, then turn solid blue when connected to the headset.
  3. Ensure the headset is powered on and within range.
  4. Select the Poly Voyager 5200 UC as your audio input and output device in your computer's sound settings and communication applications (e.g., Microsoft Teams, Zoom).
Voyager 5200 UC headset and USB-A adapter connected to a laptop

Figure 3.2: Headset and USB-A adapter connected to a laptop.

This image depicts the headset alongside a laptop with the USB-A adapter plugged into a USB port, demonstrating its use with computer-based communication.

4. Operating the Headset

4.1 Making and Receiving Calls

4.2 Adjusting Volume and Mute

4.3 Smart Sensor Technology

The headset features Smart Sensor technology, which intelligently routes calls and audio based on whether the headset is being worn. For example:

Woman wearing Poly Voyager 5200 UC headset at a desk

Figure 4.1: User wearing the headset in an office setting.

This image shows a woman comfortably wearing the headset while working at a desk, highlighting its ergonomic design and suitability for professional use.

4.4 Voice Commands and Alerts

The headset provides voice alerts for various statuses, such as power on/off, battery level, incoming calls (caller ID), and mute status. You can also use voice commands for certain functions (refer to the Poly Lens app for customization).

5. Maintenance

6. Troubleshooting

6.1 Common Issues and Solutions

IssueSolution
Headset not powering onEnsure the headset is charged. Press and hold the Power button for 2 seconds.
Cannot pair with deviceEnsure headset is in pairing mode (flashing red/blue). Turn off and on Bluetooth on your device. Try restarting both devices.
No audio or poor audio qualityCheck volume levels on both headset and connected device. Ensure headset is selected as the audio device. Move closer to the connected device to improve range (up to 30 meters).
Microphone not workingEnsure microphone is not muted. Check microphone settings on your computer/application. Adjust microphone boom position.
Smart Sensors not workingEnsure Smart Sensors are enabled via the Poly Lens app. Clean the sensor area on the headset.

6.2 Resetting the Headset

If issues persist, you may need to reset the headset. Refer to the Poly Lens application or Poly support website for specific reset procedures for your model.

7. Specifications

FeatureDetail
Model NameVoyager 5200 UC
ConnectivityBluetooth 5.0, USB-A (via adapter)
Wireless RangeUp to 30 meters (98 feet)
Talk TimeUp to 7 hours
Charging Time1.5 hours
Noise ControlActive Noise Cancellation, Triple-mic DSP, WindSmart technology
Weight0.6 ounces
Compatible DevicesPC/Mac, Mobile Phones
Supported PlatformsMicrosoft Teams, Zoom, and other leading collaboration platforms
Water Resistance LevelWater Resistant

8. Warranty and Support

8.1 Warranty Information

The Poly Voyager 5200 UC headset comes with a 2-year global warranty. Please retain your proof of purchase for warranty claims. For detailed warranty terms and conditions, visit the official Poly website.

8.2 Customer Support

For further assistance, technical support, or to download the Poly Lens application for advanced settings and firmware updates, please visit the official Poly support website:

www.poly.com/support

You can also refer to the official user guide PDF for additional details: Poly Voyager 5200 UC User Guide PDF

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