Kenmore 31433
Kenmore Elite 31433 Smart Top Load Washer User Manual
Model: 31433
Introduction
This manual provides essential information for the safe and efficient operation of your Kenmore Elite 31433 Smart Top Load Washer. Please read all instructions carefully before using the appliance to ensure proper installation, usage, and maintenance.
The Kenmore Elite 31433 is a 5.0 cubic feet capacity top-loading washing machine designed for modern laundry needs. It features Accela Wash for quick cycles, Smart Motion technology for customized cleaning, and smart connectivity for control via the Kenmore Smart app and Amazon Alexa.
Important Safety Information
To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:
- Read all instructions before using the appliance.
- Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they emit vapors that could ignite or explode.
- Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children.
- Do not reach into the appliance if the tub or agitator is moving.
- Do not install or store this appliance where it will be exposed to the weather.
- Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and have the skills to carry out.
- Always disconnect the appliance from the power supply before attempting any service.
Setup and Installation
Proper installation is crucial for the performance and longevity of your washer. Ensure all steps are followed carefully.
Unpacking
Remove all packaging materials, including the shipping bolts and foam packing from the drum. Retain packaging for future transport if needed.
Location Requirements
Install the washer on a firm, level floor. The washer should not be placed on casters due to its weight. Ensure there is adequate space for water connections, drainage, and air circulation. The dimensions of the unit are approximately 28.3" L x 27" W x 40.8" H.

Front view of the Kenmore Elite Top Load Washer, showcasing its metallic silver finish and sleek design.

Angled view of the Kenmore Elite Top Load Washer, highlighting its modern aesthetic.
Connecting Water and Drain
Connect the hot and cold water supply hoses to the corresponding inlets on the back of the washer. Ensure connections are tight to prevent leaks. Position the drain hose securely into a standpipe or laundry tub, ensuring it is not kinked.
Electrical Connection
The washer requires a 120 Volt, 60 Hz, 15 Amp fused electrical supply. Use a dedicated circuit if possible. Ensure the power cord is properly plugged into a grounded outlet.
Operating Instructions
Familiarize yourself with the washer's controls and features for optimal performance.
Control Panel Overview

Detailed view of the Kenmore Elite Top Load Washer's control panel, showing cycle selection, options, and digital display.
The control panel features a central cycle selector knob, various option buttons (e.g., Accela Wash, StainBoost, Deep Fill), and a digital display for cycle status and time remaining.
Loading the Washer

Top-down view of the Kenmore Elite Top Load Washer's stainless steel wash drum with impeller, designed for efficient cleaning.
Load items loosely and evenly around the wash drum. Do not overload the washer; ensure clothes can move freely for effective cleaning. The 5.0 cu. ft. capacity can accommodate large items like bedding sets.
Adding Detergent and Additives
Add high-efficiency (HE) detergent to the dispenser. Follow detergent manufacturer's recommendations for quantity. Fabric softener and bleach can be added to their respective compartments in the dispenser.
Selecting a Wash Cycle
Turn the cycle selector knob to choose the appropriate wash cycle for your load. Available cycles include:
- Normal/Casual: For everyday cottons and mixed fabrics.
- Heavy Duty: For sturdy fabrics and heavily soiled items.
- Whites: Optimized for white fabrics.
- Towels: Specific cycle for towels.
- Bulky/Bedding: For large items like comforters and blankets.
- Delicates: Gentle cycle for delicate garments.
- Express: Quick wash cycle for lightly soiled items.
- Cold Clean: Uses cold water for energy efficiency.
- My Cycle: Customizable cycle setting.
Utilize options like Accela Wash to reduce soak, wash, and rinse times for a clean load in as little as 29 minutes. Smart Motion Technology blends 6 wash motions for customized care. The StainBoost option extends wash time to help remove tough stains.
Smart Features and Connectivity
Your Kenmore Elite washer is smart-enabled, offering enhanced control and convenience:
- Kenmore Smart App: Download the app to customize, schedule, control, and monitor wash cycles from your smartphone. Access an additional 21 downloadable cycles.
- Amazon Alexa Voice Control: Use Alexa to start, stop, or check the status of your laundry.
- Amazon Dash Replenishment: Set up automatic reordering of laundry essentials like detergent and fabric softener when supplies run low.
Starting a Wash Cycle
After loading, adding detergent, and selecting your cycle and options, press the Start/Pause button to begin the wash cycle.
Care and Maintenance
Regular care helps maintain your washer's performance and appearance.
Cleaning the Washer
Wipe the exterior surfaces with a soft, damp cloth. For the interior, run a 'Clean Washer' cycle (if available) or a hot water cycle with a washer cleaner or bleach periodically to prevent odor and residue buildup.
Cleaning the Dispenser
Remove and clean the detergent and additive dispensers regularly to prevent clogs and residue buildup.
Winterizing
If the washer is stored in an area subject to freezing temperatures, follow winterizing procedures to prevent damage. This typically involves draining all water from the hoses and pump.
Long-Term Storage
If storing the washer for an extended period, ensure it is clean, dry, and disconnected from power and water supplies. Leave the lid slightly ajar to allow air circulation and prevent odors.
Troubleshooting
Before calling for service, review this section for common issues and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Washer does not start | Power cord unplugged; Lid not closed; Circuit breaker tripped. | Ensure power cord is securely plugged in. Close the lid completely. Check and reset circuit breaker. |
| Washer not spinning or draining | Drain hose kinked or clogged; Unbalanced load; Pump filter clogged. | Check drain hose for kinks or obstructions. Redistribute load evenly. Refer to maintenance section for pump filter cleaning. |
| Long cycle times | Washer sensing load; Excessive suds; Unbalanced load. | Allow washer to complete sensing. Use appropriate amount of HE detergent. Redistribute load. |
| Vibrating or walking | Washer not level; Shipping bolts not removed; Unbalanced load. | Ensure washer is level using adjustable feet. Verify all shipping bolts are removed. Redistribute load evenly. |
| Water leaks | Loose hose connections; Clogged drain hose; Excessive suds. | Tighten all water hose connections. Clear any drain hose obstructions. Reduce detergent amount. |
Product Specifications
| Feature | Specification |
|---|---|
| Model Number | 31433 |
| Capacity | 5.0 Cubic Feet |
| Dimensions (L x W x H) | 28.3 x 27 x 40.8 inches |
| Item Weight | 137 Pounds |
| Color | Metallic Silver |
| Material | Stainless Steel |
| Installation Type | Free Standing |
| Access Location | Top Load |
| Voltage | 120 Volts |
| Included Components | Washer, power cord |
| UPC | 843086108532 |
Warranty and Support
Your Kenmore Elite 31433 Smart Top Load Washer comes with a limited warranty. Please refer to the warranty card included with your purchase for specific terms and conditions, including coverage duration and limitations.
For technical assistance, troubleshooting beyond this manual, or to schedule service, please contact Kenmore customer support. Contact information can typically be found on the Kenmore website or on your purchase documentation.
For additional resources and product information, you may visit the official Kenmore store online: Kenmore Store.
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