1. Introduction and Overview
This manual provides instructions for the Smartby Universal EN2A27HT Remote Control, designed as a replacement for various Hisense Smart TV models. This remote offers seamless compatibility with a wide range of Hisense 4K LED HD UHD Smart TVs, ensuring a straightforward user experience without the need for complex programming.
Key Features:
- Direct Compatibility: Specifically designed for Hisense 4K LED HD UHD Smart TVs.
- No Programming Required: Ready for use immediately after battery insertion.
- Broad Model Support: Compatible with numerous Hisense TV models including EN2A27, EN2A127H, EN2A27HT, EN2AN27H, EN2AS27H, EN2B27, EN2C27, EN2D27, EN2G27, EN33922A, EN33924HS, EN33925A, EN33926A, EN33927A, EN2BN27H, ERF2A60, and 4K UHD Android Smart TV series like 75A6G, 70A6G, 65A6G, 60A6G, 55A6G, 50A6G, 43A6G, 55U68G, 65U68G, 55U6G, 50U6G, 65U6G, 75U6G, 50U68G, 75U68G.
2. Setup
Battery Installation:
- Locate the battery compartment on the back of the remote control.
- Slide the battery cover downwards or in the direction indicated by the arrow to open it.
- Insert two (2) AAA batteries (not included), ensuring the positive (+) and negative (-) terminals align correctly with the markings inside the compartment.
- Replace the battery cover by sliding it back into position until it clicks securely.
Note: This remote control does not require any programming or pairing. It is ready for immediate use once new batteries are inserted.

Figure 2.1: Front view of the EN2A27HT Universal Remote Control, displaying the layout of all buttons including number keys, navigation, volume, channel, and dedicated streaming service buttons.
3. Operating the Remote Control
The EN2A27HT remote control provides intuitive access to your Hisense Smart TV's functions. Below is a general guide to the main buttons and their uses:
- Power (Red Button): Turns the TV on or off.
- INPUT: Cycles through available input sources (HDMI, AV, etc.).
- Number Keys (0-9): Directly select channels or input numbers.
- CC (Closed Caption): Toggles closed captions on or off.
- TV: Switches to the TV input mode.
- Navigation Pad (Up, Down, Left, Right, OK): Used to navigate menus and confirm selections.
- BACK: Returns to the previous screen or menu.
- Home (House Icon): Accesses the TV's main smart hub or home screen.
- EXIT: Exits the current menu or application.
- VOL +/-: Adjusts the volume level.
- MTS (Multi-channel Television Sound): Selects audio modes (e.g., Stereo, SAP).
- CH +/-: Changes the channel up or down.
- Mute (Speaker with X): Mutes or unmutes the TV sound.
- Playback Controls (Rewind, Play/Pause, Fast Forward, Stop): Control media playback.
- NRT: (Function may vary by TV model, often related to network or smart features).
- Dedicated Streaming Buttons (Netflix, Amazon, Vudu, YouTube): Provide quick access to these popular streaming applications.

Figure 3.1: Angled view of the EN2A27HT Universal Remote Control, illustrating the overall design and the arrangement of its various function buttons.
4. Maintenance
Cleaning the Remote:
- Wipe the remote control with a soft, dry cloth.
- For stubborn dirt, slightly dampen the cloth with water or a mild, non-abrasive cleaner. Do not spray cleaner directly onto the remote.
- Avoid using harsh chemicals, solvents, or abrasive cleaning pads, as these can damage the remote's surface or internal components.
Battery Care:
- Replace batteries when the remote's response becomes sluggish or stops working.
- Always replace both batteries at the same time with new ones of the same type (AAA).
- If the remote will not be used for an extended period (e.g., one month or more), remove the batteries to prevent leakage and potential damage to the remote.
- Dispose of used batteries according to local regulations.
5. Troubleshooting
Remote Not Responding:
- Check Batteries: Ensure batteries are inserted correctly with the correct polarity (+/-) and are not depleted. Replace with fresh batteries if necessary.
- Line of Sight: Make sure there are no obstructions between the remote control and the TV's infrared sensor. The remote requires a clear line of sight to operate.
- Distance: Ensure you are within the effective operating range of the remote control (typically up to 20 feet or 6 meters).
- TV Sensor: Verify that the TV's remote sensor is not covered or blocked.
Specific Buttons Not Working:
- Clean Contacts: If only certain buttons are unresponsive, there might be dirt or debris under the button. Gently press the button multiple times to dislodge any particles. If the issue persists, professional cleaning may be required.
- Compatibility: While this remote is broadly compatible, some very specific functions or buttons might behave differently or not be supported on all Hisense TV models. Refer to your TV's original manual for specific remote functions.
6. Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 7 x 1.8 x 0.8 inches |
| Item Weight | 3 ounces |
| Item Model Number | S&EN2A27HT |
| Brand | Smartby |
| Special Feature | Universal |
| Color | Black |
| Max Number of Supported Devices | 1 |
| Compatible Devices | Television |
| Manufacturer | Smartby Factory |
7. Warranty and Support
For information regarding warranty coverage or technical support for your Smartby EN2A27HT Universal Remote Control, please refer to the documentation provided at the time of purchase or contact the seller directly. Support contact details are typically available on the product packaging or the retailer's website where the purchase was made.
It is recommended to keep your purchase receipt as proof of purchase for any warranty claims.