Verifone Multiport Ethernet Cable for Mx8xx/9xx Series (Model 24173-02-R) User Manual

Introduction

This manual provides instructions for the Verifone Multiport Ethernet Cable, model 24173-02-R. This cable is designed to connect Verifone Mx8xx and Mx9xx series Point-of-Sale (POS) terminals, facilitating both Ethernet network connectivity and USB host functions. Please read this manual thoroughly before installation and use.

Product Overview

The Verifone Multiport Ethernet Cable (24173-02-R) is a specialized cable for Verifone POS devices. It features a purple color and is engineered to provide reliable data transfer and connectivity. It combines Ethernet capabilities with USB host functionality, simplifying connections to your Verifone terminal.

Image: Verifone Purple Multiport Ethernet Cable (Model 24173-02-R). This image shows the cable with its distinct purple color and connectors.

Setup and Installation

Identify Connectors: Locate the appropriate ports on your Verifone Mx8xx/9xx series terminal and the corresponding connectors on the cable. The cable is designed for specific multiport connections.
Connect to Terminal: Carefully insert the cable's terminal-specific connector into the designated port on your Verifone POS device. Ensure a firm and secure connection.
Connect to Network: Plug the Ethernet (Cat 6) end of the cable into your network router, switch, or wall jack.
Connect USB Devices (Optional): If your cable supports USB host functionality, connect compatible USB peripherals (e.g., barcode scanners, external keypads) to the appropriate USB port(s) on the cable or terminal.
Power On: Once all connections are secure, power on your Verifone terminal. The device should recognize the network and any connected USB peripherals automatically.

Note: Always ensure the terminal is powered off before connecting or disconnecting cables to prevent damage.

Operating Instructions

This cable functions as a passive conduit for data and power. Once properly connected, its operation is integrated with your Verifone POS terminal and network infrastructure.

Ethernet Connectivity: The cable provides a stable Cat 6 Ethernet connection for your terminal to access the internet or local network for transaction processing and updates.
USB Host Functionality: It enables the terminal to communicate with and power compatible USB peripherals, expanding the terminal's capabilities.

No specific user interaction is required with the cable itself during operation, beyond ensuring it remains securely connected and undamaged.

Maintenance and Care

Cleaning: Keep the cable and its connectors clean and free from dust and debris. Use a soft, dry cloth for cleaning. Avoid liquid cleaners directly on connectors.
Storage: When not in use, store the cable in a cool, dry place, away from direct sunlight and extreme temperatures. Avoid tight coiling or bending that could damage internal wires.
Handling: Always grasp the connector housing when plugging or unplugging the cable, not the cable itself, to prevent strain and damage to the wires.
Tangle-Free Design: This cable features a tangle-free design. While this reduces tangling, avoid excessive twisting or knotting to maintain its integrity.

Troubleshooting

Problem	Possible Cause	Solution
No network connectivity	Loose Ethernet connection; faulty network port; network issue.	Ensure Ethernet cable is securely plugged into both the terminal and the network device. Test with another Ethernet cable or port if available. Check network status.
USB peripheral not recognized	Loose USB connection; incompatible peripheral; terminal driver issue.	Verify USB connection. Ensure the peripheral is compatible with your Verifone terminal. Restart the terminal.
Cable appears damaged	Physical stress; improper handling.	Discontinue use immediately. Replace with a new, genuine Verifone cable.

Specifications

Model Number: 24173-02-R
Brand: Verifone
Color: Purple
Compatible Devices: Verifone Mx8xx/9xx Series (Mx850, Mx860, Mx870, Mx915, Mx925), POS Systems
Connector Type: Multiport (Ethernet, USB Host)
Cable Type: Ethernet (Cat 6) and USB
Special Feature: Tangle Free
Number of Pins: 4 (specific to terminal connector)
Maximum Voltage: 5 Volts (DC)
UPC: 669909983687
Item Weight: Approximately 10.4 ounces
Indoor/Outdoor Usage: Indoor, Outdoor

Warranty and Support

For warranty information and technical support, please refer to the official Verifone website or contact your authorized Verifone dealer. Keep your purchase receipt as proof of purchase.

Verifone Official Website: www.verifone.com

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Verifone 24173-02-R