1. Introduction
Thank you for choosing the Bosch FLEXIDOME IP Indoor 4000i Security Camera. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your new security camera. Please read this manual thoroughly before using the product and retain it for future reference.
The Bosch FLEXIDOME IP Indoor 4000i is a high-performance indoor dome camera designed for reliable video surveillance, offering 1080p resolution and advanced features for monitoring your indoor spaces.
2. Safety Information
Important Safety Instructions:
- Read these instructions carefully.
- Keep these instructions.
- Heed all warnings.
- Follow all instructions.
- Do not use this apparatus near water.
- Clean only with a dry cloth.
- Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
- Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
- Only use attachments/accessories specified by the manufacturer.
- Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way.
- This product is designed for indoor use only.
- Ensure the power source (Corded Electric, 24 Volts) matches the camera's requirements.
3. Package Contents
Please check the package contents carefully. If any items are missing or damaged, contact your supplier immediately.
- Bosch FLEXIDOME IP Indoor 4000i Security Camera (NDI-4502-AL)
- Mounting hardware (screws, anchors)
- Quick Start Guide
- Safety Information document
Figure 1: Bosch FLEXIDOME IP Indoor 4000i Security Camera. This image shows the compact dome design of the camera, typically white, suitable for indoor ceiling or wall mounting.
4. Setup and Installation
4.1. Mounting the Camera
The FLEXIDOME IP Indoor 4000i is designed for wall mount installation. Choose a suitable indoor location that provides the desired viewing angle and is within reach of a power outlet and Wi-Fi signal.
- Identify the mounting location. Ensure the surface is strong enough to support the camera.
- Use the provided mounting template (if applicable, refer to Quick Start Guide) to mark drilling points.
- Drill pilot holes and insert wall anchors if necessary.
- Secure the camera base to the wall using the provided screws.
- Adjust the camera's lens to the desired viewing angle.
4.2. Power Connection
Connect the camera to a power source using the appropriate power adapter (not specified if included, assume standard power supply). The camera operates on 24 Volts and consumes 3.6 watts.
- Plug the power adapter into the camera's power input port.
- Plug the power adapter into a standard electrical outlet.
- The camera will power on and initiate its startup sequence.
4.3. Network Configuration (Wi-Fi)
The camera connects wirelessly via Wi-Fi. You will need the Bosch security app to complete the network setup.
- Download the official Bosch security app from your device's app store (e.g., Apple App Store, Google Play Store).
- Open the app and create an account or log in.
- Follow the in-app instructions to add a new device. This typically involves scanning a QR code on the camera or manually entering its serial number.
- Select your Wi-Fi network and enter the password when prompted.
- Wait for the camera to connect to the network. A status indicator (LED) on the camera will confirm successful connection.
5. Operating the Camera
The Bosch FLEXIDOME IP Indoor 4000i is primarily controlled via the dedicated mobile application.
5.1. Live View and Recording
- Open the Bosch security app on your smartphone or tablet.
- Select your camera from the device list to view the live feed.
- The camera provides 1080p video capture resolution and 2 MP effective still resolution.
- Use the app interface to manually start/stop recordings or capture snapshots. Video is typically recorded in MPEG-4 format.
5.2. Motion Detection and Alerts
The camera features motion-only alert type. Configure motion detection settings within the app.
- Navigate to the camera settings in the app.
- Locate the "Motion Detection" or "Alerts" section.
- Enable motion detection and adjust sensitivity levels as needed.
- Set up notification preferences to receive alerts on your mobile device when motion is detected.
5.3. Optical Zoom and Night Vision
- The camera supports optical zoom. Use the pinch-to-zoom gesture or dedicated controls within the app to adjust the zoom level.
- Equipped with Night Color low light technology, the camera provides enhanced visibility in low-light conditions. This feature activates automatically.
6. Maintenance
6.1. Cleaning
- Ensure the camera is powered off before cleaning.
- Use a soft, dry cloth to wipe the camera body.
- For the lens, use a specialized lens cleaning cloth and solution to avoid scratches.
- Do not use harsh chemicals or abrasive cleaners.
6.2. Firmware Updates
Periodically check for firmware updates through the Bosch security app. Firmware updates can improve performance, add new features, and enhance security.
- Open the app and navigate to the camera settings.
- Look for a "Firmware Update" or "About Device" section.
- Follow the on-screen instructions to download and install any available updates. Ensure the camera remains powered during the update process.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera not powering on | No power, faulty adapter, loose connection. | Check power outlet, ensure adapter is securely connected, try a different outlet. |
| Cannot connect to Wi-Fi | Incorrect Wi-Fi password, camera too far from router, Wi-Fi interference. | Verify Wi-Fi password, move camera closer to router, restart router, check for network interference. |
| Poor image quality | Dirty lens, insufficient lighting, network bandwidth issues. | Clean the camera lens, ensure adequate lighting, check your internet speed, reduce video quality settings if necessary. |
| Motion detection not working | Motion detection disabled, sensitivity too low, incorrect zone settings. | Enable motion detection in the app, increase sensitivity, adjust detection zones. |
8. Specifications
| Model Number | NDI-4502-AL |
| Brand | Bosch |
| Indoor/Outdoor Usage | Indoor |
| Connectivity Technology | Wireless (Wi-Fi) |
| Power Source | Corded Electric |
| Voltage | 24 Volts |
| Wattage | 3.6 watts |
| Video Capture Resolution | 1080p |
| Effective Still Resolution | 2 MP |
| Video Capture Format | MPEG-4 |
| Low Light Technology | Night Color |
| Zoom Type | Optical Zoom |
| Alert Type | Motion Only |
| Mounting Type | Wall Mount |
| Control Method | App |
| Item Weight | 15.8 ounces (447.9 grams) |
| International Protection Rating | IP67 |
9. Warranty and Support
9.1. Warranty Information
Bosch products are manufactured to the highest quality standards. For specific warranty terms and conditions applicable to your region and product, please refer to the warranty card included with your product or visit the official Bosch Security website.
9.2. Customer Support
If you encounter any issues or have questions regarding your Bosch FLEXIDOME IP Indoor 4000i Security Camera that are not covered in this manual, please contact Bosch Customer Support. You can find contact information on the official Bosch Security website or through the Bosch security app.
- Online Support: Visit the Bosch Security website for FAQs, documentation, and support resources.
- Technical Assistance: Contact details for technical support are typically available on the Bosch Security website.