1. Introduction and Overview
The MOXA MGate MB3270-T is a 2-port advanced Modbus TCP to Serial communication gateway designed for industrial applications. It facilitates seamless communication between Modbus TCP hosts and Modbus RTU/ASCII serial devices. This gateway supports RS-232, RS-422, and RS-485 serial interfaces, offering versatile connectivity options. Its robust design allows operation in a wide temperature range from -40°C to +75°C, making it suitable for harsh industrial environments.
This manual provides essential information for the proper installation, configuration, operation, and maintenance of your MGate MB3270-T gateway.
2. Safety Information
- Electrical Safety: Ensure all power connections are made by qualified personnel. Disconnect power before servicing or installing the device.
- Environmental Conditions: Operate the device within the specified temperature and humidity ranges. Avoid exposure to excessive moisture, dust, or corrosive substances.
- Mounting: Securely mount the device to prevent accidental dislodgement.
- Grounding: Proper grounding is essential for safe operation and protection against electrical interference.
- Ventilation: Ensure adequate airflow around the device to prevent overheating.
3. Package Contents
Please verify that your package contains the following items:
- MOXA MGate MB3270-T Gateway Unit
- Quick Installation Guide
- Warranty Card
- Terminal Block for Power Input
- Wall Mounting Kit (if applicable)
If any of these items are missing or damaged, please contact your sales representative immediately.
4. Product Features
- Protocol Conversion: Converts Modbus TCP to Modbus RTU/ASCII.
- Serial Ports: Two independent serial ports supporting RS-232, RS-422, and RS-485.
- Ethernet Ports: Dual 10/100BaseT(X) Ethernet ports for network redundancy or cascading.
- Wide Temperature Range: Operates reliably from -40°C to +75°C.
- Industrial Design: Rugged casing suitable for harsh industrial environments.
- LED Indicators: Status LEDs for power, ready, and port activity.
5. Setup
5.1 Physical Installation
The MGate MB3270-T can be DIN-rail mounted or wall-mounted. Ensure the mounting location provides adequate ventilation and is within the specified operating temperature range.
- Mounting: Attach the device securely using the provided mounting kit.
- Power Connection: Connect a 12-48 VDC power source to the terminal block. Ensure correct polarity. The device supports redundant power inputs (PWR1, PWR2).
- Grounding: Connect the grounding screw to a proper earth ground.
5.2 Connecting to Network and Serial Devices
Refer to the image below for port identification.

Figure 1: Front view of the MOXA MGate MB3270-T gateway. This image displays the two Ethernet ports labeled 'Ethernet 1' and 'Ethernet 2', along with LED indicators for 'PWR1', 'PWR2', 'RDY', 'P1', and 'P2'. The MOXA logo and 'MGate MB3270I' model name are also visible.
- Ethernet Connection: Connect your Modbus TCP host (e.g., PC, PLC) to either 'Ethernet 1' or 'Ethernet 2' port using a standard Ethernet cable.
- Serial Connection: Connect your Modbus RTU/ASCII serial devices to the serial ports. The device features a removable terminal block for serial connections. Ensure correct wiring for RS-232, RS-422, or RS-485 as per your device requirements.
5.3 Initial Configuration
The MGate MB3270-T can be configured via a web browser or a dedicated utility. The default IP address is typically 192.168.1.254. Refer to the Quick Installation Guide for detailed steps on accessing the web console and initial network settings.
6. Operating Instructions
6.1 LED Indicators
The front panel LEDs provide status information:
- PWR1/PWR2 (Green): Indicates power input status. Lit when power is supplied to the corresponding input.
- RDY (Green): Indicates the device is ready for operation. Lit when the system has booted successfully.
- P1/P2 (Green/Orange): Indicates serial port activity. Green for transmit, Orange for receive.

Figure 2: Angled view of the MOXA MGate MB3270-T gateway. This perspective highlights the side profile of the device, including the top-mounted terminal block for power and serial connections, and the front panel with Ethernet ports and LED indicators.
6.2 Modbus Communication
Once configured, the MGate MB3270-T acts as a transparent bridge between Modbus TCP and Modbus RTU/ASCII. Modbus TCP requests from the host are converted and forwarded to the serial devices, and responses from serial devices are converted back to Modbus TCP for the host.
- Ensure the Modbus ID, baud rate, data bits, parity, and stop bits are correctly configured on both the gateway and the serial devices.
- The gateway supports various Modbus operating modes, including Master and Slave modes for serial ports, and Client/Server modes for TCP.
7. Maintenance
- Cleaning: Periodically clean the device exterior with a soft, dry cloth. Do not use liquid or aerosol cleaners.
- Firmware Updates: Check the manufacturer's website for available firmware updates to ensure optimal performance and security. Follow the provided instructions carefully for firmware upgrades.
- Cable Inspection: Regularly inspect all connected cables for damage or loose connections.
8. Troubleshooting
- No Power: Check power connections and ensure the power supply is functioning. Verify PWR1/PWR2 LEDs are lit.
- No Network Connectivity: Check Ethernet cable connections. Verify network settings (IP address, subnet mask, gateway). Ensure the Ethernet link/activity LEDs are blinking.
- No Serial Communication: Verify serial cable connections and pin assignments. Check serial port settings (baud rate, data bits, parity, stop bits) on both the gateway and the serial device. Ensure P1/P2 LEDs indicate activity.
- Modbus Communication Errors: Confirm Modbus ID settings. Check for Modbus function code support. Review Modbus master/slave or client/server configurations.
- Device Not Responding: Try power cycling the device. If issues persist, perform a factory reset (refer to the full user manual for instructions).
9. Specifications
| Feature | Specification |
|---|---|
| Manufacturer | MOXA |
| Model Number | MG3270 |
| ASIN | B07CGRH9DT |
| Serial Ports | 2 (RS-232/422/485 selectable) |
| Ethernet Ports | 2 x 10/100BaseT(X) |
| Operating Temperature | -40°C to +75°C |
| Date First Available | April 17, 2018 |
10. Warranty and Support
MOXA products typically come with a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the warranty card included in your package or visit the official MOXA website. For technical support, product documentation, and driver downloads, please visit the MOXA support portal or contact their customer service directly.
Manufacturer: MOXA
Website: www.moxa.com