Microsoft Surface Pro (5th Gen) User Manual

Introduction

This manual provides essential information for the setup, operation, and maintenance of your Microsoft Surface Pro (5th Gen). The Surface Pro is a versatile 2-in-1 device designed to function as both a powerful laptop and a portable tablet. It features a 12.3-inch PixelSense display, an Intel Core i5 processor, 8GB RAM, and 128GB SSD storage, offering a balance of performance and portability.

What's in the Box

• Microsoft Surface Pro (5th Gen) Device
• Power Supply
• Quick Start Guide
• Safety and Warranty Documents

Note: Surface Pro Signature Type Cover and Microsoft Surface Pen are sold separately.

Initial Setup

1. Charge the Device: Connect the power supply to your Surface Pro and a power outlet. Allow the device to charge fully before first use. The power supply has a built-in USB-A port for charging other devices.
2. Power On: Press the power button located on the top edge of the device.
3. Initial Configuration: Follow the on-screen instructions to select your language, region, and connect to a Wi-Fi network. You will also be guided through setting up your Windows account.
4. Install Updates: After initial setup, ensure your Surface Pro is connected to the internet and check for any available Windows updates to ensure optimal performance and security.
5. Attach Type Cover (Optional): If you have a Surface Pro Type Cover, align it with the magnetic connector at the bottom edge of the Surface Pro until it snaps into place.
6. Pair Surface Pen (Optional): If you have a Surface Pen, follow the pairing instructions provided with the pen or refer to the Windows Bluetooth settings.

Features and Components

The Microsoft Surface Pro (5th Gen) offers a range of features designed for productivity and versatility.

Key Features:

• 12.3-inch PixelSense Display: High-resolution touchscreen with pen and touch support.
• Integrated Kickstand: Adjustable for various viewing and working angles.
• Intel Core i5 Processor: Provides efficient performance for daily tasks and multitasking.
• 8GB RAM: Ensures smooth operation of multiple applications.
• 128GB SSD: Fast storage for quick boot times and application loading.
• Windows 10 Professional: Full desktop operating system.

Device Overview:

Image: The Microsoft Surface Pro (5th Gen) shown with its integrated kickstand extended, supporting the device at an angle. The screen displays a lock screen with a detailed image of a bird. The right side of the device shows ports, including a USB-A port.

The Surface Pro features a sleek design with a durable casing.

• USB 3.0 Port: For connecting peripherals like external drives, mice, or keyboards.
• Mini DisplayPort: For connecting to external displays.
• Surface Connect Port: For power and docking solutions.
• MicroSD Card Reader: For expandable storage.
• Headphone Jack: For audio output.

Operating Instructions

Using the Touchscreen:

The 12.3-inch PixelSense display is a multi-touch screen. You can interact with it using gestures similar to a smartphone or tablet:

• Tap: Select items or open applications.
• Swipe: Scroll through content or navigate between screens.
• Pinch-to-Zoom: Enlarge or reduce content size.
• Press and Hold: Access context menus or drag items.

Using the Surface Pen (Sold Separately):

The Surface Pen allows for precise input, drawing, and note-taking directly on the screen.

• Writing/Drawing: Use the pen tip directly on the screen.
• Eraser: The top button of the pen often functions as an eraser in compatible applications.
• Shortcut Button: The side button can be customized for various functions, such as opening OneNote or taking screenshots.

Using the Type Cover (Sold Separately):

The Type Cover transforms your Surface Pro into a laptop, providing a full-sized keyboard and a precision trackpad.

• Typing: The backlit keys offer a comfortable typing experience.
• Trackpad: Use the trackpad for cursor control and multi-touch gestures.
• Detaching/Attaching: Simply pull the Type Cover away from the magnetic connector to detach, or align and snap it back into place to attach.

Maintenance

• Cleaning the Screen: Use a soft, lint-free cloth slightly dampened with water or a screen cleaner specifically designed for electronics. Avoid harsh chemicals.
• Cleaning the Device Body: Wipe the exterior with a soft, damp cloth. Do not allow moisture to enter ports.
• Battery Care: To prolong battery life, avoid extreme temperatures and try to keep the battery charge between 20% and 80% when possible. Fully discharge and recharge occasionally.
• Software Updates: Regularly install Windows updates to ensure system stability, security, and performance.
• Storage Management: Periodically clear unnecessary files and applications to maintain optimal storage performance.

Troubleshooting

Common Issues and Solutions:

• Device Not Turning On:

  Ensure the device is charged. Connect the power supply and wait a few minutes before attempting to power on again. If unresponsive, perform a force restart by holding the power button for 10-15 seconds.

• Touchscreen Unresponsive:

  Restart the device. Check for pending Windows updates that might include touchscreen driver fixes. If the issue persists, consider recalibrating the touchscreen in Windows settings.
• Wi-Fi Connectivity Issues:

  Restart your Surface Pro and your Wi-Fi router. Check network settings to ensure the correct Wi-Fi network is selected and the password is entered correctly. Update network drivers if necessary.

• Slow Performance:

  Close unnecessary applications. Check Task Manager for processes consuming high CPU or RAM. Ensure Windows is up to date. Consider running a disk cleanup or defragmentation (for HDD, not SSD).

• Battery Draining Quickly:

  Adjust screen brightness. Disable unnecessary background apps. Review power settings in Windows to optimize battery usage. Ensure all drivers are updated.

Technical Specifications

Warranty and Support

For detailed warranty information, please refer to the "Safety and Warranty Documents" included in your product packaging. You can also visit the official Microsoft support website for product registration, troubleshooting guides, driver downloads, and contact information for technical assistance.

Online Support: support.microsoft.com/surface