1. Introduction
This user manual provides comprehensive instructions for the installation, operation, and maintenance of your NZXT H500 Non i-Series mid-tower computer case. Designed for modern PC building, this case features simplified water cooling installation, intuitive cable routing, quick-release SSD trays, and a tempered glass panel. Please read this manual thoroughly before beginning your PC build to ensure proper assembly and optimal performance.
2. Product Overview
The NZXT H500 Non i-Series case is constructed with an all-steel chassis and features a full tempered glass side panel. It includes a dual-position cable management bar and a cable routing kit to simplify internal wiring. Two Aer F120mm fans are pre-installed to provide optimal airflow.
2.1 Key Features
- Premium all-steel construction with H-series design.
- Full tempered glass side panel for component visibility.
- Advanced cable management system with dual-position bar and routing kit.
- Water cooling ready for both AIO and custom loop configurations.
- Includes two Aer F120mm fans for efficient cooling.
- Motherboard support for Mini-ITX, Micro-ATX, and ATX form factors.
2.2 Case Components

Figure 2.2.1: Front-left view of the NZXT H500 case, showcasing the tempered glass side panel and minimalist design.

Figure 2.2.2: Internal view of the case, highlighting the spacious interior, motherboard tray, and pre-installed rear exhaust fan.

Figure 2.2.3: Rear-right perspective of the case with the side panel removed, revealing the cable management channels and drive bays behind the motherboard tray.

Figure 2.2.4: Rear view of the case, illustrating the expansion slots, rear exhaust fan mount, and bottom-mounted power supply bay.

Figure 2.2.5: Top-front view, displaying the front I/O panel with USB ports, audio jacks, and power button.

Figure 2.2.6: Internal rear view, detailing the cable routing channels, Velcro straps, and quick-release SSD mounting points behind the motherboard tray.

Figure 2.2.7: Another internal rear view, focusing on the vertical cable management bar and additional routing options.

Figure 2.2.8: Top view of the case, showing the ventilation grille and top exhaust fan mount.
3. Setup and Installation
Before beginning installation, ensure you have all necessary components and tools. Work on a clean, static-free surface.
3.1 Preparing the Case
- Carefully remove the tempered glass side panel by unscrewing the thumb screws and gently pulling it away. Place it on a soft, flat surface to prevent scratches.
- Remove the solid steel side panel by unscrewing the rear thumb screws and sliding it backward.
- Identify the pre-installed Aer F120mm fans at the rear and top of the case.
3.2 Motherboard Installation
- The H500 supports Mini-ITX, Micro-ATX, and ATX motherboards.
- Install the I/O shield into the rear opening of the case.
- Align your motherboard with the pre-installed standoffs and gently place it into position.
- Secure the motherboard with the appropriate screws.
3.3 Component Installation
- Storage Drives: Utilize the quick-release SSD trays located behind the motherboard tray for 2.5-inch drives. For 3.5-inch drives, use the drive cage located at the bottom front of the case.
- Graphics Card/Expansion Cards: Install your graphics card and other expansion cards into the PCIe slots on your motherboard and secure them with screws at the rear of the case.
- Power Supply Unit (PSU): Install your PSU into the dedicated compartment at the bottom rear of the case. Ensure the fan faces downwards for optimal cooling if your case is elevated, or upwards if placed on a solid surface.
- Water Cooling: The front panel supports radiators up to 280mm. Install your AIO or custom loop radiator and fans as per their respective instructions.
3.4 Cable Management
The H500 features an intuitive cable management system:
- Route cables through the designated cutouts and channels behind the motherboard tray.
- Utilize the dual-position cable management bar to neatly hide and secure main power cables.
- Use the included Velcro straps to bundle and secure cables, preventing clutter and improving airflow.
3.5 Final Assembly
- Once all components are installed and cables are managed, reattach the solid steel side panel.
- Carefully reattach the tempered glass side panel, ensuring it is properly seated before tightening the thumb screws.
4. Operation
The NZXT H500 is designed for efficient cooling and quiet operation. The pre-installed Aer F120mm fans provide a balanced airflow configuration. For optimal thermal performance, ensure proper fan orientation and cable routing to avoid obstructing airflow paths.
- Power On: Press the power button located on the top-front I/O panel to start your system.
- Front I/O Ports: Utilize the two USB 3.0 ports and audio jacks for convenient peripheral connectivity.
- Airflow: The case is designed with a positive pressure airflow system, with intake typically from the front (if fans are added) and exhaust from the rear and top.
5. Maintenance
Regular maintenance helps ensure the longevity and optimal performance of your computer case and its components.
- Dust Filters: Periodically clean the removable dust filters (located at the front intake and under the PSU) to maintain optimal airflow and prevent dust buildup inside the case. Use compressed air or a soft brush.
- Exterior Cleaning: Wipe the exterior surfaces with a soft, damp cloth. Avoid abrasive cleaners.
- Tempered Glass Panel: Clean the tempered glass panel with a microfiber cloth and a glass cleaner specifically designed for electronics to avoid streaks or damage.
- Internal Cleaning: With the system powered off and unplugged, use compressed air to remove dust from internal components and fans.
6. Troubleshooting
This section addresses common issues you might encounter during or after building your PC in the NZXT H500 case.
| Issue | Possible Cause | Solution |
|---|---|---|
| System does not power on. | Incorrect front panel header connection, faulty PSU, or loose power cables. | Verify all power connections to the motherboard and components. Ensure the front panel power switch header is correctly connected to the motherboard. Test PSU if possible. |
| Poor airflow or high temperatures. | Obstructed fan intakes/exhausts, dust buildup, incorrect fan orientation, or poor cable management. | Clean dust filters. Ensure fans are oriented correctly (intake at front, exhaust at rear/top). Improve cable management to reduce obstructions. Consider adding additional intake fans if needed. |
| Front USB ports not functioning. | Front panel USB 3.0 header not connected or incorrectly connected to the motherboard. | Check the connection of the USB 3.0 cable from the front panel to the motherboard's USB 3.0 header. Refer to your motherboard manual for correct pinout. |
| Audio jacks not working. | Front panel audio header not connected or incorrectly connected to the motherboard. | Verify the HD Audio cable from the front panel is securely connected to the motherboard's audio header. Refer to your motherboard manual. |
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | CA-H500B-B1 |
| Case Type | Mid Tower |
| Motherboard Compatibility | Mini-ITX, Micro-ATX, ATX |
| Material | Alloy Steel, Tempered Glass |
| Dimensions (LxWxH) | 18.11 x 8.26 x 16.85 inches (460 x 210 x 428 mm) |
| Item Weight | 15.4 pounds (7 kg) |
| Front I/O Ports | 2 x USB 3.0, Audio In/Out |
| Cooling Method | Air, Water |
| Included Fans | 2 x Aer F120mm (1 rear, 1 top) |
| Power Supply Mounting Type | Bottom Mount |
8. Warranty and Support
8.1 Warranty Information
For detailed warranty terms and conditions, including coverage period and claims process, please refer to the official NZXT website or the warranty card included with your product packaging. Keep your proof of purchase for warranty validation.
8.2 Technical Support
Should you encounter any issues not covered in this manual or require further assistance, please visit the official NZXT support website for FAQs, troubleshooting guides, and contact information for technical support. You can typically find support resources at www.nzxt.com/support.





