Philips HX9903/30

Philips Sonicare Diamond Clean Smart Electric Rechargeable Toothbrush

Model: HX9903/30 | Series: 9300

Brand: Philips

Introduction

The Philips Sonicare Diamond Clean Smart electric rechargeable toothbrush is designed to provide comprehensive oral care. This manual offers guidance on setting up, operating, maintaining, and troubleshooting your device to ensure optimal performance and a confident brushing experience.

This advanced toothbrush features Sonic technology, multiple brushing modes, and smart brush head pairing technology for effective plaque removal, improved gum health, and enhanced whitening. It also includes a visual pressure sensor and connectivity to a smartphone app for real-time feedback and personalized coaching.

Important Safety Information

Always follow basic safety precautions when using electrical products, especially when children are present.

  • Do not use this product if it has been dropped or damaged.
  • Keep the charger away from water. Do not place or store it where it can fall into a tub or sink.
  • Avoid brushing too hard to prevent damage to your teeth and gums. The toothbrush is equipped with a pressure sensor to alert you if excessive force is applied.
  • Consult your dentist before using this product if you have had oral surgery or gum disease.

What's in the Box

Your Philips Sonicare Diamond Clean Smart package includes the following components:

  • Philips Sonicare Diamond Clean Smart Handle
  • Brush Heads (e.g., C3 Premium Plaque Control, G3 Premium Gum Care, W3 Premium White)
  • Charging Glass
  • Charging Base
  • Travel Case
Philips Sonicare Diamond Clean Smart toothbrush with charging glass and app

The complete Philips Sonicare Diamond Clean Smart system, including the toothbrush handle, charging glass, and a smartphone displaying the companion app.

Philips Sonicare Diamond Clean Smart travel case

The protective travel case designed to store and transport your Philips Sonicare toothbrush and brush heads.

Philips Sonicare Diamond Clean Smart charging glass

The elegant charging glass, which also serves as a rinse cup, for convenient charging of your toothbrush.

Setup

  1. Charge the Toothbrush: Place the toothbrush handle into the charging glass, which sits on the charging base. Ensure the charging base is plugged into a power outlet. The battery indicator lights will illuminate to show charging progress. A full charge can take up to 24 hours and provides approximately 2 weeks of regular use.
  2. Attach a Brush Head: Align the brush head with the metal shaft on the handle and push it down firmly until it clicks into place.
  3. Initial Use: Wet the bristles and apply a small amount of toothpaste.
Philips Sonicare DiamondClean Smart toothbrush on charging base

The Philips Sonicare DiamondClean Smart toothbrush handle placed on its charging base, ready for charging.

Operating Instructions

  1. Power On/Off: Press the power button to turn the toothbrush on or off.
  2. Select Mode: Press the mode button to cycle through the available brushing modes (Clean, White+, Gum Health, Deep Clean+). The selected mode will illuminate.
  3. Adjust Intensity: The toothbrush offers three intensity settings. Press the intensity button (if available, or cycle through modes to adjust) to select your preferred level.
  4. Brushing Technique: Gently place the bristles against your teeth at a slight angle towards the gumline. Move the brush slowly across each tooth, allowing the sonic vibrations to do the work. Do not scrub.
  5. Timer and QuadPacer: The toothbrush features a 2-minute Smartimer to ensure you brush for the dentist-recommended time. The QuadPacer signals every 30 seconds to move to the next quadrant of your mouth.
Close-up of Philips Sonicare toothbrush handle with power and mode buttons

A detailed view of the Philips Sonicare toothbrush handle, highlighting the power and mode selection buttons.

Illustration of proper brushing technique with Sonicare toothbrush

An illustration demonstrating the correct method for brushing teeth with the Philips Sonicare toothbrush, showing bristles angled towards the gumline.

Brushing Modes and Intensity

Your Diamond Clean Smart toothbrush offers various modes and intensity settings to customize your brushing experience:

  • Clean: For an exceptional everyday clean.
  • White+: To remove surface stains and whiten teeth.
  • Gum Health: Provides a gentle yet effective clean for gums.
  • Deep Clean+: For an invigorating deep clean.

Each mode can be used with three intensity settings (low, medium, high) to suit your comfort level. The toothbrush automatically pairs with the optimal mode for the attached brush head.

Smart Features

  • Philips Sonicare App: Connect your toothbrush to the Philips Sonicare app via Bluetooth for real-time feedback on your brushing technique, personalized coaching, and progress tracking. The app helps identify missed spots, areas where you apply too much pressure, or scrub too hard.
  • Pressure Sensor: The built-in pressure sensor alerts you with a pulsating handle and a light ring at the bottom of the handle if you are brushing too hard, helping to protect your gums and teeth.
  • Brush Head Replacement Reminder: The toothbrush tracks the usage of your brush head and reminds you when it's time for a replacement, ensuring optimal cleaning performance.
Smartphone app displaying real-time pressure feedback during brushing

The Philips Sonicare app providing visual feedback on brushing pressure, highlighting areas where pressure is too high.

Smartphone app showing brush head usage and replacement reminder

The Philips Sonicare app displaying the remaining lifespan of the brush head and prompting for replacement when effectiveness decreases.

Maintenance and Cleaning

Regular cleaning ensures the longevity and hygiene of your toothbrush:

  • After Each Use: Rinse the brush head and bristles thoroughly under running water. Wipe the handle with a damp cloth.
  • Weekly Cleaning: Remove the brush head and rinse the metal shaft area with warm water. Clean the entire handle surface with a damp cloth. You may use a mild soap if necessary.
  • Charging Glass/Base: Unplug the charging base before cleaning. Wipe the charging glass and base with a damp cloth. Do not immerse the charging base in water.
  • Storage: Store the toothbrush in a cool, dry place. Use the travel case for hygienic storage when traveling.

Troubleshooting

If you encounter issues with your Philips Sonicare Diamond Clean Smart toothbrush, refer to the following common solutions:

ProblemPossible Solution
Toothbrush does not turn on.Ensure the toothbrush is fully charged. If not, place it on the charger for at least 24 hours. Check if the power outlet is functional.
Reduced brushing power.The battery may be low; recharge the toothbrush. Replace the brush head if it is worn out.
Pressure sensor light activates too often.You may be brushing too hard. Reduce the pressure applied to your teeth and gums.
App not connecting to toothbrush.Ensure Bluetooth is enabled on your smartphone and the toothbrush is powered on. Try restarting both the app and the toothbrush.

For further assistance, please visit the official Philips Sonicare support website or contact customer service.

Specifications

FeatureDetail
Model NumberHX9903/30
Brush MovementsUp to 62,000 brush movements/min
Power SourceBattery Powered (1 Lithium Ion battery, included)
Product Dimensions4.37 x 6.85 x 9.92 inches; 2.3 Pounds
Number of Brushing Modes4 (Clean, White+, Gum Health, Deep Clean+)
Intensity Settings3
Handle MaterialPlastic
Bristle MaterialNylon
Included ComponentsCharger, Timer, Travel Case

Warranty and Support

Your Philips Sonicare Diamond Clean Smart toothbrush is covered by a manufacturer's warranty. Please refer to the warranty card included in your product packaging for specific terms and conditions, including the warranty period and coverage details.

For product support, frequently asked questions, or to register your product, please visit the official Philips support website. You can also find contact information for customer service there.

© 2023 Philips. All rights reserved.

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