Introduction
Thank you for choosing the R.W.FLAME 39-inch Electric Fireplace Insert. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your electric fireplace. Please read all instructions carefully before use and retain this manual for future reference.
Safety Information
Your safety is paramount. This electric fireplace is ETL Certificate Approved, ensuring it meets recognized safety standards. It features an auto-heat kill safety mechanism to prevent overheating. Always adhere to the following safety guidelines:
- Ensure the power cable (approximately 70 inches) is not pinched or routed in a way that could cause damage.
- Do not cover the hot air outlet during operation.
- Keep flammable materials at a safe distance from the fireplace.
- Always plug the unit into a 120V power outlet.
- Do not immerse the unit in water or expose it to excessive moisture.
- Regularly inspect the power cord and plug for any signs of damage.
Setup and Installation
The R.W.FLAME electric fireplace insert is designed for both freestanding and recessed installation. Careful planning is required to ensure proper fit and ventilation.
Product Dimensions
- Overall Dimensions: 39 inches (Width) x 8.98 inches (Depth) x 27.01 inches (Height)
- Item Weight: 55 Pounds
- Material: Metal

Figure 1: Front view of the R.W.FLAME 39-inch Electric Fireplace Insert.
Recessed Installation Guidelines
For recessed installations, ensure the opening dimensions accommodate the unit. Refer to the diagrams below for detailed measurements.

Figure 2: Overall dimensions of the fireplace insert, including width, depth, and height.

Figure 3: Rear dimensions and recommended opening for recessed installation.
Power Connection
Connect the fireplace to a standard 120V electrical outlet. Ensure the outlet is easily accessible and not overloaded with other appliances.
Operating Instructions
Your R.W.FLAME electric fireplace offers multiple operating modes and customizable settings for ambiance and heat.
Control Panel and Remote Control
The fireplace can be operated using the touch screen controls on the front panel or the included remote control. The remote control has an operating distance of up to 8 meters.

Figure 4: Key components including hot air outlet, main power button, and touch screen.

Figure 5: Touch screen controls for various functions.

Figure 6: Remote control with buttons for flame color, heat, dimmer, speed, and timer.
Flame and Log Settings
Customize the visual effect of your fireplace:
- Flame Color Modes: Choose from 4 distinct flame color modes.
- Burning Logs Color Modes: Select from 5 burning logs color modes.
- Flame Speed Modes: Adjust the flame movement with 5 speed settings.
- Flame Brightness Levels: Control the intensity of the flames with 5 brightness levels.
- Automatic Design: A special automatic mode changes flame color and brightness automatically.

Figure 7: Visual representation of flame and burning log color options.
Heat Settings and Timer
The fireplace provides efficient heating for spaces up to 400 square feet:
- Heat Output: Select between 750W and 1500W heat settings to suit different room sizes and weather conditions.
- Operation: The unit can be operated with or without the heating function.
- Timer Control: Set the timer for 1 to 8 hours.
- Sleep Mode: Activate sleep mode to turn off all lights while heating.
Maintenance
To ensure the longevity and optimal performance of your electric fireplace, follow these maintenance tips:
- Cleaning: Disconnect power before cleaning. Use a soft, damp cloth to wipe the exterior surfaces. Do not use abrasive cleaners or sprays.
- Air Vents: Periodically check and clean the air inlets and outlets to ensure unobstructed airflow. Dust and debris can reduce heating efficiency.
- Storage: If storing the fireplace for an extended period, ensure it is clean, dry, and stored in a safe location.
Troubleshooting
If you encounter issues with your electric fireplace, consult the following common troubleshooting steps:
- No Power: Check if the power cord is securely plugged into a 120V outlet. Verify the main power button on the unit is switched on. Test the outlet with another appliance.
- No Heat: Ensure the heat function is activated via the control panel or remote. Check if the thermostat setting is higher than the ambient room temperature.
- Flames Not Working: Confirm the flame effect is turned on. Adjust brightness and speed settings.
- Remote Control Not Working: Replace the remote control batteries. Ensure there are no obstructions between the remote and the fireplace sensor.
- Unit Overheating: The auto-heat kill safety feature will shut off the unit if it overheats. Unplug the unit, allow it to cool for at least 15 minutes, and check for any obstructions around the air vents before restarting.
If problems persist after attempting these steps, please contact customer support.
Specifications
| Brand | R.W.FLAME |
| Model Name | RWA 39INCH |
| Product Dimensions | 8.98"D x 39"W x 27.01"H |
| Item Weight | 55 Pounds |
| Material | Metal |
| Power Source | Corded Electric (120V) |
| Heat Output | 750W / 1500W |
| Heating Coverage | Up to 400 square feet |
| Installation Type | Freestanding & Recessed |
| Special Feature | Adjustable Flame, Timer, Touch Screen, Remote Control |
| Safety Certification | ETL Certificate Approved |
Warranty and Support
This R.W.FLAME electric fireplace insert comes with a Limited Warranty. For specific details regarding coverage and duration, please refer to the warranty card included with your product or contact customer support.
For any questions, technical assistance, or warranty claims, please contact RWEA Customer Support. They offer 30-day easy returns and dedicated customer service.