1. Important Safety Information
Please read this manual thoroughly before installing and operating your Hitachi air conditioner. Keep this manual for future reference. Failure to follow these instructions may result in property damage, personal injury, or death.
- Installation must be performed by a qualified and certified HVAC professional in accordance with all local and national electrical and safety codes.
- Do not attempt to repair or modify the unit yourself. Contact qualified service personnel for all repairs.
- Ensure the power supply matches the specifications of the unit.
- Do not block the air intake or outlet vents of either unit.
- This appliance uses R32 refrigerant. Handle with care and ensure proper ventilation during installation and servicing.
- Keep children and pets away from the unit during operation.
2. Product Overview
The Hitachi DODAI 12000 BTU air conditioner is a split-system unit designed for efficient heating and cooling of indoor spaces. It consists of an indoor unit (RAK-35PED) and an outdoor unit (RAC-35WED).

Figure 2.1: Hitachi DODAI 12000 BTU Split-System Air Conditioner (Indoor and Outdoor Units)
This image displays both the sleek white indoor unit, typically mounted high on a wall, and the robust outdoor condenser unit with its protective grille, designed to be placed outside the building.

Figure 2.2: R32 Refrigerant Indication
This image highlights the R32 refrigerant logo, indicating the use of a more environmentally friendly refrigerant in this air conditioning system.
Key Components:
- Indoor Unit (RAK-35PED): Responsible for air intake, filtration, cooling/heating, and air distribution into the room.
- Outdoor Unit (RAC-35WED): Contains the compressor, condenser, and expansion valve, facilitating heat exchange with the outdoor environment.
- Remote Control: Used to operate the unit and adjust settings.
- Air Filter: Located in the indoor unit, it cleans the air by trapping dust and allergens.
3. Setup and Installation
Installation of this split-system air conditioner requires specialized tools and knowledge. It is mandatory to have the unit installed by a certified HVAC technician to ensure proper operation, safety, and warranty validity.
General Installation Considerations:
- Location: Choose a location for the indoor unit that allows for even air distribution and easy access for maintenance. The outdoor unit should be placed on a stable surface with adequate clearance for airflow.
- Electrical Connection: Ensure a dedicated power circuit with appropriate voltage and amperage is available. All electrical work must comply with local codes.
- Refrigerant Piping: The indoor and outdoor units are connected by refrigerant lines. These lines must be properly sized, insulated, and evacuated to prevent leaks and ensure efficiency.
- Drainage: The indoor unit produces condensate during cooling. A drain line must be installed to safely remove this water.
Refer to the detailed installation manual provided to your certified installer for specific instructions and diagrams.
4. Operating Instructions
Your Hitachi air conditioner is operated primarily via the wireless remote control. Ensure the remote control has fresh batteries installed.
Basic Operation Modes:
- AUTO Mode: The unit automatically selects cooling or heating based on the room temperature and your set temperature.
- COOL Mode: For cooling the room. Set your desired temperature using the temperature adjustment buttons.
- HEAT Mode: For heating the room. Set your desired temperature.
- DRY Mode: Reduces humidity in the room without significant cooling.
- FAN Mode: Circulates air without cooling or heating. Fan speed can be adjusted.
Adjusting Settings:
- Temperature: Use the TEMP UP/DOWN buttons on the remote to set your desired temperature.
- Fan Speed: Press the FAN SPEED button to cycle through available fan speeds (Auto, Low, Medium, High).
- Swing: Use the SWING button to adjust the vertical airflow direction or enable continuous swing.
- Timer: Set the unit to turn ON or OFF automatically after a specified period. Refer to the remote control manual for detailed timer programming.
For detailed instructions on all remote control functions, please consult the separate remote control user guide.
5. Maintenance
Regular maintenance ensures optimal performance, energy efficiency, and longevity of your air conditioner. Always turn off the power supply to the unit before performing any maintenance.
Indoor Unit Maintenance:
- Air Filter Cleaning (Every 2-4 Weeks):
- Open the front panel of the indoor unit.
- Remove the air filters.
- Clean the filters using a vacuum cleaner or wash them gently with lukewarm water and mild detergent.
- Allow filters to dry completely before reinserting them.
- Unit Surface Cleaning: Wipe the indoor unit's surface with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.
Outdoor Unit Maintenance (Annual or Bi-Annual):
- Clear Debris: Ensure the outdoor unit is free from leaves, dirt, and other obstructions that can block airflow.
- Coil Cleaning: The outdoor coil may accumulate dirt, reducing efficiency. This should ideally be cleaned by a professional technician.
- Professional Check-up: Schedule an annual professional inspection and cleaning to ensure all components are functioning correctly and refrigerant levels are optimal.
6. Troubleshooting
Before contacting service, please check the following common issues:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on. | No power, circuit breaker tripped, remote control batteries dead. | Check power supply, reset circuit breaker, replace remote batteries. |
| Insufficient cooling/heating. | Dirty air filter, blocked outdoor unit, wrong mode selected, low refrigerant. | Clean air filter, clear outdoor unit, select correct mode, contact service for refrigerant check. |
| Unusual noise from unit. | Loose parts, foreign object, compressor issue. | Turn off unit immediately and contact a qualified technician. |
| Water leaking from indoor unit. | Clogged drain pipe, improper installation. | Check drain pipe for blockages. If issue persists, contact installer. |
If the problem persists after attempting these solutions, please contact a qualified Hitachi service technician.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Hitachi |
| Model (Indoor Unit) | RAK-35PED |
| Model (Outdoor Unit) | RAC-35WED |
| Cooling Capacity | 12000 BTU |
| Special Feature | Heating and Cooling Function |
| Control Method | Remote |
| Refrigerant Type | R32 |
| Item Weight | 35 kg |
| First Available Date | March 28, 2018 |
8. Warranty and Support
Your Hitachi air conditioner is covered by a manufacturer's warranty. The specific terms and duration of the warranty may vary by region and purchase location. Please retain your proof of purchase for warranty claims.
For warranty service, technical support, or to locate an authorized service center, please contact Hitachi customer support directly. You can typically find contact information on the Hitachi official website or in the documentation provided with your unit.
For general return policies related to your purchase, please refer to the retailer's return policy (e.g., Amazon.it's return policy if purchased there).





