Introduction
This manual provides essential instructions for the Jam Audio Out There Active Noise Cancelling On-Ear Bluetooth Headphones. Please read this guide thoroughly to ensure proper use, maintenance, and to maximize your listening experience. These headphones offer active noise cancellation, Bluetooth connectivity, hands-free calling, and a comfortable on-ear design.
What's in the Box
Verify that all items are present in the packaging:
- Out There Headphones
- AUX Cable (3.5mm)
- USB Charging Cable
- Quick Start Guide (refer to this manual for detailed instructions)

Image: Contents of the Jam Audio Out There headphone package, including the headphones, AUX cable, and USB charging cable.
Product Overview and Controls
Familiarize yourself with the headphone's layout and controls for optimal use.

Image: Detailed diagram illustrating the control buttons and ports on the Jam Audio Out There headphones, including power, volume, track navigation, call management, and the charging port.
- Power Button: Press and hold to power on/off.
- Volume Up/Next Track: Short press for volume up, long press for next track.
- Volume Down/Previous Track: Short press for volume down, long press for previous track.
- Play/Pause/Answer Call: Single press to play/pause music or answer/end a call.
- Active Noise Cancelling (ANC) Switch: Toggle to activate or deactivate noise cancellation.
- Charging Port: Micro USB port for charging.
- AUX-in Port: 3.5mm jack for wired audio connection.
Setup
1. Charging the Headphones
Before first use, fully charge your headphones. Connect the provided USB charging cable to the charging port on the headphones and the other end to a USB power source. The LED indicator will show charging status and turn off when fully charged. A full charge takes approximately 2 hours and provides up to 17 hours of playtime.

Image: The Jam Audio Out There headphones provide up to 17 hours of playtime on a single charge.
2. Powering On/Off
- To power on: Press and hold the Power button for 3 seconds. The LED indicator will flash.
- To power off: Press and hold the Power button for 3 seconds. The LED indicator will turn off.
3. Bluetooth Pairing
- Ensure the headphones are powered off.
- Press and hold the Power button for 5 seconds until the LED indicator flashes red and blue, indicating pairing mode.
- On your device (smartphone, tablet, computer), enable Bluetooth and search for available devices.
- Select "JAM Out There" from the list of devices.
- Once paired, the LED indicator on the headphones will turn solid blue.
- The headphones have a Bluetooth range of up to 15 meters (50 feet).

Image: The Jam Audio Out There headphones offer Bluetooth compatibility, allowing a range of up to 15 meters or 50 feet from your connected device.
Operating Instructions
Music Playback
- Play/Pause: Press the Play/Pause button once.
- Next Track: Long press the Volume Up button.
- Previous Track: Long press the Volume Down button.
- Volume Adjustment: Short press the Volume Up or Volume Down buttons.
Hands-Free Calling
- Answer/End Call: Press the Play/Pause button once.
- Reject Call: Press and hold the Play/Pause button for 2 seconds.
- Make a Call: Initiate the call from your connected device. The audio will automatically transfer to the headphones.
- Music will automatically pause during a call and resume after the call ends.
Active Noise Cancelling (ANC)
- To activate ANC: Slide the ANC switch to the ON position. The ANC indicator light will illuminate.
- To deactivate ANC: Slide the ANC switch to the OFF position. The ANC indicator light will turn off.
- Using ANC can reduce ambient noise, enhancing your listening experience. Note that ANC can be used independently or with Bluetooth audio.
Wired Connection (AUX-in)
For a wired connection, use the provided 3.5mm AUX cable. Plug one end into the headphone's AUX-in port and the other into your audio device. This allows you to continue listening even if the headphone battery is depleted or if Bluetooth is not available.
Maintenance
- Cleaning: Wipe the headphones with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
- Storage: Store the headphones in a cool, dry place away from extreme temperatures.
- Water Resistance: These headphones are IPX4 rated, meaning they are resistant to sweat and light splashes of water. Do not submerge them in water or expose them to heavy rain. Ensure the charging port cover is securely closed when not charging to maintain water resistance.
- Battery Care: To prolong battery life, avoid fully discharging the headphones frequently. Charge them regularly, even if not in use for extended periods.
Troubleshooting
| Problem | Solution |
|---|---|
| Headphones not powering on | Ensure the headphones are charged. Connect to a power source using the USB cable. |
| Unable to pair via Bluetooth |
|
| No sound or low volume |
|
| Active Noise Cancelling not working | Ensure the ANC switch is in the ON position and the ANC indicator light is illuminated. |
| Headphones falling apart or breaking | While the product is designed for durability, excessive force or improper handling can cause damage. Handle with care. If issues persist, refer to warranty information. |
Specifications
- Model Name: Out There
- Model Number: HX-HP303BK
- Connectivity: Bluetooth, 3.5 mm Jack (AUX-in)
- Wireless Range: Up to 15 meters (50 feet)
- Battery Life: Up to 17 hours
- Noise Control: Active Noise Cancellation
- Water Resistance: IPX4 Rated (Sweat and Rain Resistant)
- Ear Placement: On Ear
- Material: Rubber, Silicone
- Item Weight: 5.1 ounces (0.32 Pounds)
- Product Dimensions: 8.58 x 3.19 x 8.66 inches
- Included Components: Headphones, Charging Cord, AUX Cable
Product Video Overview
Watch this official product video for a visual overview of the Jam Audio product line, including the Out There headphones.
Video: An official Jam Audio sizzle video showcasing various products, including the Out There headphones, highlighting their design and features.
Warranty and Support
For warranty information, product registration, or technical support, please refer to the official Jam Audio website or contact their customer service. Keep your proof of purchase for warranty claims.





