Product Overview
The TRUE GDM-19T-LD Glass Door Merchandiser is a commercial refrigeration unit designed for displaying and storing various products. It features a single swing glass door, LED interior lighting, and adjustable wire shelves. This unit is engineered for energy efficiency and reliable temperature maintenance, typically maintaining temperatures between +33°F and +38°F.
Front view of the TRUE GDM-19T-LD Glass Door Merchandiser, showcasing its single glass door and internal shelving.
Setup and Installation
Proper setup is crucial for optimal performance and longevity of your merchandiser. Follow these steps carefully:
- Unpacking: Carefully remove all packaging materials. Inspect the unit for any shipping damage. Report any damage immediately to your carrier.
- Location: Place the merchandiser on a level, sturdy surface capable of supporting its weight when fully loaded. Ensure adequate ventilation around the unit. Avoid direct sunlight or heat sources.
- Clearance: Maintain a minimum of 3 inches (7.6 cm) clearance from walls or other obstructions on the sides and rear for proper airflow.
- Electrical Connection: Connect the unit to a dedicated grounded electrical outlet. Refer to the specifications section for electrical requirements. Do not use extension cords.
- Initial Cleaning: Before first use, clean the interior and exterior surfaces with a mild soap and water solution. Rinse thoroughly and dry.
- Leveling: Use a level to ensure the unit is perfectly level. Adjust the leveling feet as needed.
- Shelving Installation: Install the adjustable wire shelves as desired. Ensure they are securely seated on the shelf clips.
Interior view of the merchandiser, showing the adjustable wire shelves and LED lighting.
Operating Instructions
Once installed, operating your TRUE merchandiser is straightforward:
- Power On: Plug the unit into the electrical outlet. The internal lighting and refrigeration system will activate.
- Temperature Control: The unit is designed to maintain a temperature between +33°F and +38°F (0.5°C and 3.3°C). The temperature control is typically located inside the unit or on the front panel. Adjust as necessary within the recommended range.
- Loading Products: Load products evenly on the shelves. Do not block the air vents inside the unit, as this can impede airflow and affect cooling efficiency.
- Door Operation: Ensure the glass door closes completely after each opening to maintain internal temperature and energy efficiency. The door features a self-closing mechanism.
- Defrost Cycle: This unit features an automatic defrost system. During defrost, the evaporator coil is warmed to melt any accumulated ice. Water drains into an evaporator pan and is evaporated.
Maintenance
Regular maintenance ensures efficient operation and extends the life of your merchandiser.
Daily Maintenance:
- Wipe down the exterior and interior surfaces with a clean cloth and mild, non-abrasive cleaner.
- Check that the door gasket is clean and sealing properly.
Monthly Maintenance:
- Condenser Coil Cleaning: The condenser coil should be cleaned monthly or more frequently in dusty environments. Unplug the unit before cleaning. Use a stiff brush or vacuum cleaner to remove dust and debris from the coil. A dirty coil reduces efficiency and can lead to compressor failure.
- Inspect the power cord for any damage.
Annual Maintenance:
- It is recommended to have a qualified refrigeration technician inspect the unit annually for optimal performance.
Troubleshooting Guide
Before calling for service, please check the following common issues:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit not cooling |
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| Excessive noise |
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| Water on floor |
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Specifications
| Feature | Detail |
|---|---|
| Brand | TRUE |
| Model | GDM-19T-HC~TSL01 |
| Capacity | 19 Cubic Feet |
| Installation Type | Freestanding |
| Number of Doors | 1 (Glass) |
| Defrost System | Automatic |
| Shelf Type | Wire (4 adjustable shelves) |
| Temperature Range | +33°F to +38°F (0.5°C to 3.3°C) |
| Exterior Finish | Non-chip, non-peel vinyl (Black or White) or Stainless Steel |
| Interior Finish | NSF approved white anodized aluminum |
| Lighting | Standard LED interior lighting |
Warranty and Support
For warranty information and technical support, please refer to the official TRUE Manufacturing website or contact their customer service department. Keep your purchase receipt and model number readily available when contacting support.
Protection plans are available for extended coverage:
- 2-Year Protection Plan: $159.99
- 3-Year Protection Plan: $239.99
- Complete Protect (monthly): $16.99/month
For further assistance, you may visit the TRUE Store on Amazon.