Product Overview
The Eartec HUB Interface is designed to seamlessly connect your Eartec HUB wireless intercom system with a Clear-Com wired intercom system. This interface allows for integrated communication between both platforms, expanding your team's communication capabilities. It features independent volume controls for both wired and wireless audio signals, ensuring optimal audio levels for all users.
Image Description: A gray and black Eartec HUB Interface unit is shown with two attached cables. The interface unit has two rotary volume knobs labeled "Wired" and "Wireless", along with the Eartec logo and "eartec.com" text. One cable terminates in a standard XLR connector, typically used for Clear-Com systems. The other cable has a 2-pin connector, designed for connection to the Eartec HUB. This image illustrates the complete interface unit and its primary connection cables.
Setup Guide
Follow these steps to properly set up your Eartec HUB Interface:
- Connect to Clear-Com System: Locate the XLR cable attached to the Eartec HUB Interface. Plug the XLR connector into an available intercom port on your Clear-Com wired system. Ensure a secure connection.
- Connect to Eartec HUB: Identify the 2-pin connector cable on the Eartec HUB Interface. Plug this connector into the designated interface port on your Eartec HUB wireless system.
- Power On: Ensure both your Clear-Com and Eartec HUB systems are powered on according to their respective manuals. The Eartec HUB Interface draws power from the connected systems.
- Initial Volume Adjustment: Before use, set both the "Wired" and "Wireless" volume knobs on the Eartec HUB Interface to a low or mid-range setting (e.g., '5' or '6') to avoid sudden loud audio.
Operation
The Eartec HUB Interface provides intuitive controls for managing audio levels between your wired and wireless intercom systems.
- Wired Volume Control: The knob labeled "Wired" adjusts the audio level of the Clear-Com wired intercom signal being sent to the Eartec HUB wireless system. Rotate clockwise to increase volume, counter-clockwise to decrease.
- Wireless Volume Control: The knob labeled "Wireless" adjusts the audio level of the Eartec HUB wireless signal being sent to the Clear-Com wired intercom system. Rotate clockwise to increase volume, counter-clockwise to decrease.
- Optimizing Audio: Adjust both volume controls incrementally to achieve clear and balanced communication between users on both the wired and wireless systems. Avoid setting levels too high, which can cause distortion, or too low, which can make communication difficult.
Care and Maintenance
Proper care ensures the longevity and optimal performance of your Eartec HUB Interface.
- Cleaning: Use a soft, dry cloth to wipe down the exterior of the unit. Do not use liquid cleaners, aerosols, or solvents, as these can damage the device.
- Storage: Store the interface in a cool, dry place away from direct sunlight and extreme temperatures. When not in use, coil the cables neatly to prevent tangling and damage.
- Handling: Avoid dropping the unit or subjecting it to strong impacts. Always grasp connectors by their housing when plugging or unplugging, rather than pulling on the cable itself.
Troubleshooting
If you encounter issues with your Eartec HUB Interface, refer to the following common problems and solutions:
| Problem | Possible Cause / Solution |
|---|---|
| No audio from wired system to wireless. |
|
| No audio from wireless system to wired. |
|
| Distorted audio. |
|
Technical Specifications
| Model Number | HUB Interface |
| Brand | EARTEC |
| Item Weight | 11.3 ounces |
| Product Dimensions | 7.7 x 5.3 x 3.6 inches |
| Connectivity Technology | USB (Note: This refers to internal communication, primary audio connection is analog) |
| Compatible Devices | Eartec HUB Systems, Clear-Com Intercom Systems (via XLR), Headphones, Microphone |
| Number of Channels | 8 (Refers to the capacity of the connected systems, not the interface itself) |
| Date First Available | January 30, 2018 |
Warranty and Support
Eartec products are designed for reliability and performance. For specific warranty details, please refer to the warranty card included with your product or visit the official Eartec website. For technical support, troubleshooting assistance, or service inquiries, please contact Eartec customer support through their official channels. Keep your purchase receipt as proof of purchase for warranty claims.
For more information, visit the EARTEC Store.
