Hikvision DS-7104HQHI-K1 Digital Video Recorder User Manual

1. Introduction

This manual provides essential instructions for the installation, operation, and maintenance of your Hikvision DS-7104HQHI-K1 Digital Video Recorder (DVR). Please read this manual thoroughly before using the product to ensure correct and safe operation. Keep this manual for future reference.

2. Product Overview

The Hikvision DS-7104HQHI-K1 is a 4-channel Turbo HD DVR designed for surveillance systems. It supports multiple video input types (TVI, AHD, CVI, CVBS, and IP) and advanced video compression technologies (H.265+, H.265, H.264+, H.264) for efficient storage. This compact unit is suitable for various security applications.

A white, compact digital video recorder (DVR) unit with ventilation grilles on the sides and a circular design element on the top surface, indicating its sleek and functional design.

3. Safety Instructions

• Ensure the power supply voltage is within the specified range.
• Do not expose the device to rain or moisture to prevent fire or electric shock.
• Avoid placing the device in direct sunlight or near heat sources.
• Ensure proper ventilation to prevent overheating.
• Do not open the device casing. Refer all servicing to qualified personnel.
• Use only accessories specified by the manufacturer.

4. Package Contents

Verify that all items are present and in good condition upon unpacking:

• Hikvision DS-7104HQHI-K1 DVR Unit
• Power Adapter
• USB Mouse
• SATA Cable (for HDD connection)
• Screws (for HDD mounting)
• Quick Start Guide

5. Hardware Installation

5.1 Hard Disk Drive (HDD) Installation

1. Unscrew and remove the top cover of the DVR.
2. Connect the SATA data cable and power cable to the HDD.
3. Align the HDD with the mounting holes at the bottom of the DVR chassis and secure it with the provided screws.
4. Replace the top cover and secure it with screws.

Note: The HDD is not included and must be purchased separately. The DVR supports one SATA HDD up to 6 TB.

5.2 Connecting Peripherals

• Cameras: Connect analog (TVI/AHD/CVI/CVBS) cameras to the BNC video input ports. IP cameras can be added via the network.
• Monitor: Connect a monitor to the HDMI or VGA output port.
• Audio: Connect an audio input device to the RCA audio input port and an audio output device to the RCA audio output port.
• Network: Connect an Ethernet cable from the RJ45 network port to your router or network switch.
• USB Devices: Connect the USB mouse to one of the USB 2.0 ports. Other USB devices like flash drives can also be connected.
• Power: Connect the power adapter to the DVR's power input and then to a power outlet.

6. Initial Setup

6.1 Power On and First-Time Wizard

1. After connecting all necessary hardware, plug in the power adapter. The DVR will power on automatically.
2. Upon first boot, the DVR will display a First-Time Wizard on the connected monitor.
3. Follow the on-screen prompts to set up a strong administrator password, configure network settings, and format the installed HDD.

6.2 Network Configuration

For remote access and IP camera integration, configure network settings:

• DHCP: If your network has a DHCP server, the DVR can automatically obtain an IP address.
• Static IP: Manually assign an IP address, subnet mask, gateway, and DNS server for a fixed network configuration.
• Ensure the network connection is active for Hik-Connect cloud services.

7. Operating Instructions

7.1 Live View

After initial setup, the DVR will display live video feeds from connected cameras on the monitor. Use the USB mouse to navigate the interface, select channels, and access menus.

7.2 Recording Configuration

Access the recording settings menu to configure recording schedules, motion detection, and other event-triggered recording options for each camera channel.

7.3 Playback

To review recorded footage, enter the playback menu. You can search for recordings by date, time, and event type. The DVR supports synchronized playback for multiple channels.

7.4 Remote Access (Hik-Connect)

The DVR supports remote management via Hik-Connect. Download the Hik-Connect app on your mobile device or access the web interface to view live feeds, play back recordings, and manage settings from anywhere with an internet connection. Refer to the Hik-Connect guide for detailed setup instructions.

8. Maintenance

• Cleaning: Regularly clean the exterior of the DVR with a soft, dry cloth. Ensure ventilation openings are free from dust and obstructions.
• Firmware Updates: Check the official Hikvision website for firmware updates. Keeping your DVR's firmware up-to-date ensures optimal performance and security.
• HDD Health: Periodically check the health status of the installed HDD through the DVR's system settings to prevent data loss.
• Backup: Regularly back up important recordings to an external storage device.

9. Troubleshooting

• No Video Output: Check HDMI/VGA cable connections, monitor input selection, and DVR power status.
• No Recording: Verify HDD installation and formatting, check recording schedules, and ensure cameras are properly connected and detected.
• Network Connection Issues: Check Ethernet cable, router status, and DVR network settings (IP address, gateway, DNS).
• Remote Access Failure: Ensure the DVR has internet access, Hik-Connect service is enabled, and account details are correct.
• System Freeze/Restart: Ensure adequate ventilation, check power supply stability, and consider a firmware update.

10. Specifications

11. Warranty and Support

Hikvision products are covered by a limited warranty. For detailed warranty information, please refer to the official Hikvision website or contact your local distributor. For technical support, visit the Hikvision support portal or contact their customer service. Keep your purchase receipt for warranty claims.

Online Resources:

• Official Hikvision Website: www.hikvision.com
• Support Portal: Refer to the website for regional support contacts.