1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your TIGERSECU Super HD 1080P 16 Channel H.265 Surveillance DVR. Please read this manual thoroughly before using the product to ensure proper setup and functionality.
Image: Front view of the TIGERSECU Super HD 1080P 16 Channel H.265 Surveillance DVR.
2. Package Contents
Verify that all items listed below are included in your package:
- 1x 16-Channel DVR Unit
- 1x 12V5A Power Supply
- 1x Remote Control
- 1x USB Mouse
- 8x Screws for Hard Drive Installation
- 1x User Manual (this document)
- 1x Quick Guide
- 1x Security Sticker
Image: All components included in the TIGERSECU DVR package.
3. Setup
3.1 Hard Drive Installation
This DVR model does not include a pre-installed hard disk drive. For continuous local recording, you must install up to two surveillance hard drives, each with a maximum capacity of 16TB. Compatible drives include WD Purple, Toshiba, and Seagate surveillance hard drives. External hard drives are not supported.
Image: The TIGERSECU DVR unit with a separate hard drive, illustrating that the hard drive is not included and needs to be installed.
Video: This video demonstrates the step-by-step process of how to install or replace a hard drive within your TIGERSECU Super HD DVR system.
3.2 Initial Connections
Connect your cameras, power supply, and a monitor to the DVR. Ensure all connections are secure before powering on the device.
Image: A visual guide illustrating the connection of cameras and the power supply to the DVR unit.
3.3 Network Configuration & Remote Access
To enable remote viewing and control, connect your DVR to your network. Download the free TIGERSECU HD Viewer app for iOS or Android devices. The app allows you to remotely access and play surveillance footage without monthly fees. A minimum 1 Mbps upload speed is recommended for each 1080P camera for optimal performance.
Image: Various devices displaying the TIGERSECU HD Viewer app, highlighting the free and easy remote access feature.
Video: This video provides instructions on how to add your TIGERSECU Super HD DVR to your phone for remote viewing.
Video: This video guides you through the HDD menu settings of the TIGERSECU Super HD DVR, which includes network configuration options.
4. Operation
4.1 Live View and Playback
The DVR supports 16-channel live screen viewing and up to 32x playback speed. Connect a monitor to the DVR via HD-port, VGA, or CVBS ports. Ensure your monitor has a minimum 1080p resolution for optimal display.
Image: A user viewing multiple camera feeds simultaneously on a television connected to the TIGERSECU DVR.
4.2 Recording Settings
The DVR utilizes high-efficiency video compression (H.265) to maximize storage space. It supports 4 audio inputs for audio recording on channels 1 to 4, in addition to 16 channels of video recording. You can configure recording schedules and event-triggered recordings.
Video: This video provides a guide to the record menu settings on your TIGERSECU Super HD DVR, allowing you to customize recording preferences.
4.3 Motion Detection
Configure customizable motion detection areas to trigger recordings and alerts. The system allows you to specify exact areas within the camera's view for motion detection.
Image: A visual representation of how to set up customizable motion detection areas within the camera's field of view.
4.4 Camera Compatibility
The DVR is designed for use with 2MP/5MP HD TVI, AHD, CVI, RS485 PTZ, analog, and IP cameras. For optimal performance, use with TIGERSECU security cameras. The rear panel provides various input ports for different camera types.
Image: The rear panel of the 16-channel DVR, detailing the various ports for camera connections, audio input/output, and monitor connections.
5. Maintenance
5.1 Firmware Update
Regularly updating the DVR's firmware ensures optimal performance, security, and compatibility with the latest features and devices. Refer to the video for instructions on how to update your system's firmware.
Video: This video provides a guide on how to update the firmware of your TIGERSECU DVR system.
6. Troubleshooting
This section addresses common issues you might encounter with your TIGERSECU DVR system.
6.1 Camera Compatibility and Display Issues
If your camera is not displaying correctly or you are experiencing compatibility issues, ensure the camera type is supported by the DVR. Check the connections and power supply to the camera. If the TIGERSECU logo is stuck on the screen, refer to the dedicated troubleshooting video.
Video: This video covers camera compatibility, troubleshooting the TIGERSECU logo issue, and recommendations for hard drives.
Video: This video provides a solution for fixing the TIGERSECU logo issue that may appear on your SuperHD DVR.
7. Specifications
| Brand | TIGERSECU |
| Model Number | TS-2MP-402T16 |
| Number of Channels | 16 |
| Connectivity Technology | Composite Video, HDMI, VGA |
| Compatible Devices | Camera, Desktop, Laptop, Smartphone, Television |
| Video Input | AHD, CVBS, HDCVI, HDTVI, IP, RS-485 PTZ |
| Audio Input | Microphone (4 channels) |
| Memory Storage Capacity | 32 TB (Max, with 2x 16TB drives) |
| Product Dimensions | 13.9"L x 9.1"W x 1.8"H |
| Item Weight | 5 pounds |
| Total USB Ports | 2 |
Image: The TIGERSECU DVR unit with its dimensions clearly labeled.
8. Warranty and Support
TIGERSECU security systems are backed by Lifetime Support and a two-year warranty provided by TIGERSECU. Our family-owned small business, based in Lomita, California, has been committed to producing high-quality, affordable, and easy-to-use security cameras and video surveillance systems since 1996. We offer a US-based help team for customer assistance.
Images: Visual representations of TIGERSECU's 20 years of experience and status as a US-based company.
