1. Introduction
Thank you for choosing the SertaPedic Cosset High-Back Executive Chair. This manual provides essential information for the proper assembly, operation, and maintenance of your new chair. Please read these instructions thoroughly before use to ensure optimal performance and longevity.

Image 1.1: The SertaPedic Cosset High-Back Executive Chair, featuring a black bonded leather finish and ergonomic design.

Image 1.2: Diagram illustrating the SertaPedic seat construction with layers of poly foam, high-density foam, and pocket coils for enhanced comfort.
2. Safety Information
For your safety and to prevent damage to the chair, please observe the following guidelines:
- Do not exceed the maximum weight recommendation of 275 pounds (125 kg).
- Always follow the assembly instructions carefully to ensure the chair is stable and safe for use.
- Keep children and pets away from the assembly area. Small parts can be a choking hazard.
- Do not stand on the chair.
- Avoid using the chair on uneven surfaces.
- Regularly check all bolts and screws to ensure they are tight. Retighten as necessary.
3. Package Contents
Before beginning assembly, please verify that all components are present and undamaged. If any parts are missing or damaged, do not proceed with assembly. Contact customer support for assistance.
- Chair Backrest
- Chair Seat
- Armrests (Left and Right)
- Five-Star Base
- Casters (5 pieces)
- Pneumatic Gas Lift Cylinder
- Mechanism Plate
- Hardware Kit (screws, washers, Allen wrench)
4. Assembly Instructions
Please follow these steps carefully. It is recommended to assemble the chair on a soft, clean surface to prevent scratching.
- Attach Casters to Base: Insert each of the five casters into the holes at the end of each leg of the five-star base. Push firmly until they click into place.
- Insert Gas Lift into Base: Place the pneumatic gas lift cylinder into the center hole of the assembled five-star base. Ensure it sits securely.
- Attach Mechanism Plate to Seat: Align the mechanism plate with the pre-drilled holes on the underside of the chair seat. Ensure the front of the mechanism faces the front of the seat. Secure with screws from the hardware kit.
- Attach Armrests to Seat: Attach the armrests to the sides of the chair seat using the provided screws. Do not fully tighten yet.
- Attach Backrest to Seat/Armrests: Align the backrest with the armrests and the seat. Secure with screws. Once all screws are in place for the armrests and backrest, tighten all screws firmly.
- Connect Seat Assembly to Base: Carefully place the assembled seat and backrest onto the pneumatic gas lift cylinder, ensuring the tapered end of the cylinder fits into the center hole of the mechanism plate.

Image 4.1: Side view of the assembled chair, showing the base, gas lift, and adjustment levers.
5. Operating Your Chair
Your SertaPedic Cosset Executive Chair is designed with several adjustable features to provide personalized comfort and support.
5.1 Pneumatic Seat Height Adjustment
To adjust the seat height, locate the lever on the right side, beneath the seat. While seated, pull the lever up to lower the seat. To raise the seat, stand up slightly and pull the lever up. Release the lever at your desired height.
5.2 Tilt Tension Adjustment
The tilt tension knob is located under the front of the seat. Turn the knob clockwise to increase the tension, making it harder to recline. Turn it counter-clockwise to decrease tension, allowing for easier reclining.
5.3 Tilt Lockout Feature
To lock the chair in an upright position, push the same lever used for height adjustment inwards (towards the center of the chair). To unlock and allow tilting, pull the lever outwards.
5.4 ARCHES Back Health Technology
The chair features ARCHES (Adjustable Reactive Contoured Ergonomic Support) back health technology, which provides customized flexible kinetic lumbar support. This system adapts to your back's natural curve, promoting better posture and reducing strain.

Image 5.1: The ARCHES lumbar support area on the chair backrest, designed for flexible kinetic support.

Image 5.2: Diagram explaining the ARCHES Back Health Technology, showing how it provides customized flexible kinetic lumbar support.
6. Care and Maintenance
Regular care and maintenance will help preserve the appearance and functionality of your SertaPedic chair.
- Cleaning: The chair is upholstered in commercial-grade bonded leather. For general cleaning, wipe with a soft, damp cloth. For spills or stains, spot clean with a mild soap solution and a clean cloth. Avoid harsh chemicals or abrasive cleaners.
- Hardware Check: Periodically check all screws and bolts to ensure they are tight. Loose hardware can affect the chair's stability and safety.
- Caster Maintenance: Keep casters free of hair, dust, and debris to ensure smooth rolling. You may occasionally need to clean the caster wheels.
- Avoid Direct Sunlight: Prolonged exposure to direct sunlight can cause the bonded leather to fade or crack.
7. Troubleshooting
If you encounter any issues with your chair, refer to the following common problems and solutions:
- Chair does not adjust height: Ensure the pneumatic gas lift lever is fully engaged. Check if the gas lift cylinder is properly seated in the base and mechanism. If the issue persists, the gas lift may need replacement.
- Chair squeaks: Check all assembly screws and bolts and tighten them if loose. A small amount of silicone lubricant can be applied to moving parts, avoiding contact with upholstery.
- Casters not rolling smoothly: Inspect casters for trapped debris (hair, lint, etc.) and clean them thoroughly. Ensure casters are fully inserted into the base.
- Chair feels wobbly: Verify that all assembly screws are securely tightened. Ensure the chair is on a flat, even surface.
8. Product Specifications
| Brand | Serta |
| Model Number | 48965 |
| Product Dimensions | 27.5"D x 30.5"W x 46.75"H |
| Seat Height Range | 18.75" to 21.75" |
| Maximum Weight Recommendation | 275 Pounds |
| Upholstery Material | Commercial Grade Bonded Leather |
| Fill Material | Molded Foam, Memory Foam, Pocket Coils |
| Base Type | Five-Star Nylon Base with Casters |
| Special Features | Adjustable Reactive Contoured Ergonomic Support (ARCHES), Pneumatic Lift, Tilt Tension Adjustment, Tilt Lockout |

Image 8.1: Detailed dimensions of the SertaPedic Cosset Executive Chair.
9. Warranty and Customer Support
SertaPedic stands behind the quality of its products. For specific warranty details, please refer to the warranty card included with your purchase or visit the official Serta website. If you have any questions, require assistance with assembly, or need to report missing/damaged parts, please contact our customer support team.
Customer Support: Please refer to your purchase documentation or the Serta website for contact information.





