1. Introduction and Product Overview
The Palram - Canopia Bordeaux 2230 Awning is designed to provide protection for entryways from various weather conditions. This awning features durable construction with polycarbonate panels and galvanized steel support arms, ensuring longevity and resistance to elements.
Key Features:
- Easy do-it-yourself assembly, suitable for doorways and windows.
- 3 mm solid polycarbonate roof panel, offering high impact resistance and 100% UV protection.
- Powder-coated galvanized steel support arms, providing lightweight yet durable support.
- Integrated front aluminum gutter to direct rainwater away from the entrance.
- Maintenance-free design for convenience.


2. Safety Information
Please read and understand all safety instructions before installation and use of the awning. Failure to follow these instructions may result in injury or product damage.
- Always ensure proper installation and maintenance.
- Keep clear of moving parts during operation (if applicable).
- Do not exceed the product's specified load-bearing capacity.
- Wear appropriate personal protective equipment (PPE) during installation, such as gloves and eye protection.
- Ensure the mounting surface is structurally sound and capable of supporting the awning's weight and potential snow/wind loads.
3. Setup and Installation
The Bordeaux Awning is designed for do-it-yourself installation. A detailed installation manual is available in PDF format for comprehensive step-by-step instructions. It is recommended to review the full manual before beginning assembly.
For complete installation instructions, please refer to the official Installation Manual (PDF).
Key Installation Considerations:
- Site Preparation: Choose a suitable location above your door or window, ensuring adequate clearance and a flat mounting surface.
- Component Identification: Unpack all components and verify against the parts list in the manual.
- Mounting: Securely attach the support arms to the wall using appropriate fasteners for your wall type (e.g., brick, concrete, wood).
- Panel Assembly: Insert the polycarbonate panels into the frame and secure them according to the manual's instructions.
- Gutter Installation: Ensure the front aluminum gutter is correctly positioned to direct water flow.



4. Operation
The Palram - Canopia Bordeaux Awning operates passively by providing continuous protection from sun, rain, and snow. Once installed, no further user interaction is required for its primary function.
- Weather Protection: The polycarbonate panels block 100% of harmful UV rays while allowing 90% light transmission, protecting your entryway from sun damage and harsh weather.
- Water Management: The front gutter system effectively redirects rainwater, preventing it from dripping directly onto your entrance.
5. Maintenance
The Bordeaux Awning is designed to be largely maintenance-free. Regular cleaning is recommended to maintain its appearance and functionality.
- Cleaning: Clean the polycarbonate panels and frame periodically with a soft cloth, mild soap, and water. Avoid abrasive cleaners or tools that could scratch the surface.
- Gutter Clearance: Periodically check and clear the front gutter of any debris (e.g., leaves, twigs) to ensure proper water drainage.
- Inspection: Annually inspect all mounting hardware and connections to ensure they remain secure. Tighten any loose fasteners as needed.
6. Troubleshooting
This section addresses common issues that may arise with the awning. For more complex problems, please contact customer support.
- Water Leakage: If water is seeping behind the awning, check the rubber gasket system and ensure it is properly sealed against the wall. Verify all mounting points are securely fastened.
- Panel Discoloration: While panels are UV protected, prolonged exposure to extreme conditions or certain chemicals can affect appearance. Ensure only recommended cleaning agents are used.
- Awning Sagging: Check all support arm connections and wall mounts for looseness. Ensure the awning was installed on a structurally sound surface.
7. Specifications
| Attribute | Detail |
|---|---|
| Brand | Palram |
| Model Number | Hg9583 |
| Material | Metal (Galvanized Steel, Aluminum), Polycarbonate |
| Color | White/Clear |
| Size | 7' x 5' (223.5 cm W x 139 cm D) |
| Product Dimensions (D x W x H) | 54.7"D x 88"W x 13"H |
| Item Weight | 68.1 Pounds |
| Assembly Required | Yes |
| Wind Resistance | Up to 120 km/hr (75 mph) |
| Snowload | Up to 120 kg/m² (24.6 lb/ft²) |
| Light Transmission | 90% |
| UV Protection | 100% |

8. Warranty and Support
Warranty Information:
The Palram - Canopia Bordeaux 2230 Awning comes with a 3-year limited warranty. Please retain your proof of purchase for warranty claims. For specific terms and conditions, refer to the warranty documentation included with your product or contact customer support.
Customer Support:
For assistance with installation, troubleshooting, or warranty inquiries, please contact Palram customer support:
- Phone: 877-627-8476







