1. Introduction
Thank you for choosing the Campingaz Master Plancha EX Gas Plancha. This manual provides essential information for the safe and efficient use, assembly, operation, maintenance, and troubleshooting of your new appliance. Please read these instructions carefully before use and retain them for future reference.
The Campingaz Master Plancha EX is designed for outdoor cooking, offering a versatile and enjoyable grilling experience. It features a durable cast iron cooking surface and powerful stainless steel burners for even heat distribution.
2. Safety Information
WARNING: Failure to follow these instructions could result in fire, explosion, or burn hazard, which could cause property damage, personal injury, or death.
- This appliance is for outdoor use only. Do not operate indoors.
- Read all instructions before assembling and using the appliance.
- Keep children and pets away from the appliance at all times.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
- Always ensure proper ventilation.
- Never leave the appliance unattended when in use.
- Always check for gas leaks before each use. Refer to the 'Gas Leak Test' section.
- Use only the pressure regulator and hose assembly supplied with the appliance.
- Keep the appliance area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.
- Do not obstruct the flow of combustion and ventilation air.
- Wear protective gloves when handling hot components.
3. Product Overview
The Campingaz Master Plancha EX is a high-performance gas griddle designed for versatility and ease of use. Key components include:
- Cooking Surface: Double enameled cast iron plancha (60 x 40 cm).
- Burners: Two high-performance stainless steel burners.
- Control Knobs: For precise temperature adjustment.
- Grease Tray: Integrated for easy fat collection and cleaning.
- Lid: Stainless steel lid for protection and heat retention.
- Body: Brushed stainless steel finish.

Figure 1: Front view of the Campingaz Master Plancha EX with the lid open, revealing the cast iron cooking surface and control panel.

Figure 2: Internal view showing the two stainless steel burners, which provide even heat across the cooking surface.
4. Setup and Assembly
The Master Plancha EX is designed for quick installation. Follow these steps for initial setup:
- Unpacking: Carefully remove all components from the packaging. Ensure all parts listed in the packing list are present and undamaged.
- Placement: Place the plancha on a stable, non-combustible surface, away from any flammable materials. Ensure there is adequate clearance from walls or other structures (minimum 1 meter from sides and back).
- Gas Cylinder Connection:
- Ensure the gas cylinder valve is closed.
- Connect the regulator to the gas cylinder valve. Tighten securely by hand.
- Connect the hose to the appliance's gas inlet. Ensure it is tightly secured.
- Perform a gas leak test before first use and after every gas cylinder change.
- Gas Leak Test:
- Mix a solution of equal parts liquid dish soap and water.
- Ensure all control knobs on the appliance are in the 'OFF' position.
- Open the gas cylinder valve.
- Apply the soap solution to all gas connections (regulator to cylinder, hose to regulator, hose to appliance).
- If bubbles appear, there is a leak. Close the gas cylinder valve immediately and re-tighten the connections. Repeat the test. If leaks persist, do not use the appliance and contact customer service.
- Grease Tray Installation: Slide the grease collection tray into its designated slot at the front of the appliance.
5. Operating Instructions
Follow these steps to safely operate your Master Plancha EX:
- Before First Use: Before cooking, heat the plancha on high for 10-15 minutes to burn off any manufacturing residues. Allow it to cool, then clean the cooking surface with warm soapy water.
- Ignition:
- Ensure the gas cylinder valve is open.
- Push in and turn one of the control knobs counter-clockwise to the 'HIGH' position. You should hear a click, indicating the igniter is sparking.
- If the burner does not ignite within 5 seconds, turn the knob to 'OFF', wait 5 minutes for gas to dissipate, and repeat the ignition process.
- Once ignited, repeat for the other burner if desired.
- Temperature Control: Adjust the control knobs between 'HIGH' and 'LOW' to achieve the desired cooking temperature. The two independent burners allow for different heat zones.
- Cooking: Apply a thin layer of cooking oil to the preheated plancha surface. Place food directly on the hot surface.
- After Cooking: Turn all control knobs to the 'OFF' position. Close the gas cylinder valve. Allow the appliance to cool completely before cleaning or moving.
6. Maintenance and Cleaning
Regular cleaning and maintenance will ensure the longevity and optimal performance of your plancha.
- Cleaning the Cooking Surface:
- After each use, once the plancha has cooled down but is still warm, scrape off any food residues using a non-abrasive scraper.
- Wipe the surface with a damp cloth and mild detergent. For stubborn residues, you may use a specialized plancha cleaner.
- Rinse thoroughly and dry completely to prevent rust on the cast iron.
- Cleaning the Grease Tray: Remove the grease tray after each use and empty its contents. Wash with warm soapy water, rinse, and dry thoroughly before reinserting.
- Cleaning the Exterior: Wipe the stainless steel exterior with a soft cloth and a stainless steel cleaner. Avoid abrasive cleaners or pads that can scratch the surface.
- Burner Maintenance: Periodically check the burner ports for blockages (e.g., from insects or food debris). Clean with a soft brush if necessary. Ensure the gas orifices are clear.
- Storage: When not in use, store the plancha in a dry, protected area. If storing outdoors, use a protective cover to shield it from the elements. Disconnect the gas cylinder if storing for extended periods.
7. Troubleshooting
Here are some common issues and their solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Burner does not ignite | No gas flow; blocked burner port; faulty igniter; empty gas cylinder. | Check gas cylinder level and valve; clean burner ports; check igniter spark; replace gas cylinder. |
| Low flame or uneven heat | Low gas pressure; partially blocked burner; regulator issue. | Check gas cylinder level; clean burner ports; ensure regulator is properly connected and functioning. |
| Gas smell | Gas leak. | Immediately close gas cylinder valve. Perform a gas leak test. Do not use if leak persists. |
| Excessive smoke | Excess grease/oil on cooking surface; food burning. | Clean cooking surface; reduce cooking temperature; remove excess fat from food. |
If you encounter a problem not listed here or if the suggested solutions do not resolve the issue, please contact Campingaz customer support.
8. Specifications
- Model: Campingaz Master Plancha EX
- Model Number: 3000004800
- Cooking Surface Dimensions: 60 x 40 cm
- Cooking Surface Material: Double Enameled Cast Iron
- Burners: 2 x Stainless Steel Burners
- Total Power: Approximately 11.6 kW (2 x 5.8 kW)
- Ignition: Piezo (integrated into control knobs)
- Body Material: Brushed Stainless Steel
- Weight: 21 Kilograms
- Special Feature: Quick Installation
9. Warranty and Support
Your Campingaz Master Plancha EX is covered by a manufacturer's warranty. Please refer to the warranty card included with your purchase for specific terms and conditions. Keep your proof of purchase for any warranty claims.
For technical support, spare parts, or warranty inquiries, please contact Campingaz customer service through their official website or the contact information provided in your product documentation.