1. Introduction
1.1 Product Overview
The JBL Professional AC299-WH is a compact 2-way full-range loudspeaker system designed for fixed installation applications. It features a 310 mm (12 in) low frequency driver and a 25 mm (1 in) exit/35 mm (1.5 in) voice-coil compression driver. The horn provides 90° by 90° coverage in both vertical and horizontal orientations. This loudspeaker is part of JBL's AE Application Engineered Series, offering versatility for various fixed installations. This manual provides essential information for the proper setup, operation, and maintenance of your AC299 loudspeaker.
2. Key Features
- 90° x 90° Waveguide for controlled sound dispersion.
- Dual Neutrik NL4 connectors plus screw terminals for flexible connectivity.
- Multiple M10 attachment points for ultimate installation flexibility.
- 310 mm (12 in) Low Frequency (LF) transducer for powerful bass response.
- Robust 15mm enclosure available in a White or Black textured finish.
- Active amplification type, integrating the amplifier within the unit.
3. Setup and Installation
3.1 Unpacking
Carefully remove the loudspeaker from its packaging. Inspect the unit for any signs of damage that may have occurred during transit. Retain the packaging for future transport or storage.
3.2 Mounting Considerations
The AC299 is designed for fixed installations. It features M10 threaded suspension points for secure overhead mounting. Additionally, four threaded inserts on the back of the enclosure allow for attachment of a MultiMount® or similar mounting bracket. Ensure that all mounting hardware and structures are rated to safely support the loudspeaker's weight (approximately 49 pounds or 22.2 kg). Consult a qualified installer for complex installations.
3.3 Electrical Connections
As an active loudspeaker, the AC299 requires both an audio signal input and a power connection.
- Audio Input: Connect your audio source (e.g., mixer, processor) to the loudspeaker using a cable terminated with a Neutrik NL4 connector or by utilizing the screw terminals. Ensure correct polarity for optimal sound performance.
- Power Connection: Connect the loudspeaker to a suitable AC power outlet using the provided corded electric power cable. Verify that the power supply voltage matches the requirements specified on the loudspeaker's rear panel.
Always make connections with the loudspeaker and audio source powered off to prevent potential damage.
4. Operation
4.1 Powering On/Off
To power on the loudspeaker, ensure all audio connections are secure, then connect the power cable to a live outlet. Locate the power switch, typically on the rear panel, and switch it to the 'ON' position. To power off, switch the power switch to 'OFF' and then disconnect the power cable.
4.2 Audio Signal Management
Once powered on, ensure your audio source is active and sending a signal. Adjust the input gain or volume control on the loudspeaker, if available, to achieve the desired output level without distortion. It is recommended to start with lower volume settings and gradually increase them.
5. Maintenance
5.1 Cleaning
Regularly clean the exterior of the loudspeaker with a soft, dry cloth. For stubborn dirt, a slightly damp cloth can be used, followed by a dry cloth. Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish and components. Ensure no liquids enter the grille or any openings.
5.2 Environmental Considerations
The AC299 is not waterproof. Protect the loudspeaker from moisture, extreme temperatures, and direct sunlight. Ensure adequate ventilation around the unit to prevent overheating, especially during extended operation.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No Sound Output |
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| Distorted Sound |
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| Intermittent Sound |
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If problems persist after attempting these solutions, please contact JBL Professional customer support.
7. Technical Specifications
| Specification | Detail |
|---|---|
| Model Name | AC299-WH |
| Brand | JBL Professional |
| Speaker Type | 2-Way Full-Range Loudspeaker |
| LF Transducer | 310 mm (12 in) |
| HF Driver | 25 mm (1 in) exit / 35 mm (1.5 in) voice-coil compression driver |
| Coverage Pattern | 90° x 90° |
| Amplification Type | Active |
| Maximum Output Power | 300 Watts |
| Connectivity | Dual Neutrik NL4 connectors, Screw terminals |
| Power Source | Corded Electric |
| Mounting Type | M10 Threaded Suspension Points, Rear Threaded Inserts (MultiMount® compatible) |
| Color | White |
| Dimensions (H x W x D) | 18 x 17 x 27 inches (45.7 x 43.2 x 68.6 cm approx.) |
| Item Weight | 49 pounds (22.2 kg) |
| Waterproof | No |
| UPC | 691991004278 |
8. Warranty and Support
8.1 Product Warranty
JBL Professional products are covered by a limited warranty. Please refer to the warranty card included with your product or visit the official JBL Professional website for detailed warranty terms and conditions specific to your region.
8.2 Customer Support
For technical assistance, troubleshooting beyond this manual, or service inquiries, please contact JBL Professional customer support. Contact information can typically be found on the JBL Professional website or in your product documentation.
