Retevis EUJ9118AX10
Retevis RE3120 C-Type 2-Pin Earhook Earpiece Instruction Manual
Model: EUJ9118AX10 | Brand: Retevis
1. Introduction
The Retevis RE3120 C-Type 2-Pin Earhook Earpiece is engineered to provide private and clear communication, particularly in noisy environments. Its design prioritizes user comfort and operational efficiency, making it an essential accessory for various professional applications.
Key features include a remote microphone with a Push-to-Talk (PTT) button, allowing for discreet and hands-free communication. The ergonomic C-type earhook ensures a secure and comfortable fit, adaptable for extended wear. The 360-degree rotatable ear hook further enhances user comfort by accommodating both left and right ear placement.

Figure 1.1: Multiple Retevis RE3120 C-Type 2-Pin Earhook Earpieces.

Figure 1.2: The earpiece facilitates private and clear communication, suitable for security and other professional roles.
2. Package Contents
Verify that all items are present in your package:
- 10 x Retevis walkie talkie earpiece with 2-pin microphone
3. Setup
Follow these steps to set up your Retevis RE3120 earpiece:
- Connect the Earpiece: Locate the 2-pin connector on your earpiece. Align the pins with the corresponding ports on your compatible walkie-talkie (e.g., Retevis, Baofeng, Kenwood models). Gently push the connector firmly into place until it is fully seated.
- Wear the Earpiece: Place the C-type earhook over your ear. The earhook is designed to fit comfortably around the earlobe. Adjust the earhook for a secure and comfortable fit. The earhook can rotate 360 degrees to be worn on either the left or right ear.

Figure 3.1: Components of the Retevis RE3120 earpiece, including the K Head Plug for connection.

Figure 3.2: The earhook can be adjusted for comfortable wear on either ear.
4. Operating Instructions
Operating the Retevis RE3120 earpiece is straightforward:
- Receiving Audio: Once connected, audio from your walkie-talkie will be transmitted directly to the earpiece, allowing for private listening.
- Transmitting Audio (PTT): To speak, press and hold the Push-to-Talk (PTT) button located on the remote microphone unit. Speak clearly into the microphone. Release the PTT button when you have finished speaking to return to receive mode. This eliminates the need to hold your walkie-talkie during communication.
- Using the Rotatable Clip: The earpiece cable features a rotatable clip. You can attach this clip to your clothing (e.g., collar, lapel) or any convenient location to secure the cable and position the microphone closer to your mouth for optimal voice transmission.

Figure 4.1: The rotatable clip allows for convenient attachment to clothing.
5. Maintenance
Proper care will extend the lifespan of your earpiece:
- Cleaning: Use a soft, dry cloth to wipe down the earpiece and cable. For stubborn dirt, a slightly damp cloth can be used, but ensure no moisture enters the microphone or connector.
- Storage: When not in use, store the earpiece in a clean, dry place away from direct sunlight and extreme temperatures. Avoid tangling the cable to prevent damage.
- Handling: Do not pull the cable forcefully when disconnecting from the walkie-talkie. Always grasp the connector itself.
6. Troubleshooting
If you encounter issues with your earpiece, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No audio from earpiece | Loose connection; Earpiece not fully plugged in; Walkie-talkie volume too low. | Ensure the 2-pin connector is fully inserted into the walkie-talkie. Increase the walkie-talkie's volume. Test with another earpiece if available. |
| Cannot transmit (others cannot hear me) | PTT button not pressed; Microphone blocked; Earpiece faulty. | Ensure the PTT button is pressed firmly while speaking. Check if the microphone is obstructed. Test with another earpiece. |
| Audio is unclear or distorted | Poor connection; Interference; Damaged cable. | Re-seat the connector. Move away from sources of strong electromagnetic interference. Inspect the cable for visible damage. |
| Earpiece is uncomfortable | Improper adjustment. | Adjust the 360-degree rotatable earhook to find the most comfortable position for your ear. |
7. Specifications
Detailed technical specifications for the Retevis RE3120 earpiece:
- Model Name: EUJ9118AX10
- Manufacturer: Retevis
- Style: Single line Earhook
- Number of Units: 10 count
- Product Dimensions: 20 x 18 x 5 cm; 33 g
- Product Weight: 33 Grams
- Material: Rubber
- Color: Black
- Ear Placement: Supra-aural
- Form Factor: In-ear
- Impedance: 15 Ohm
- Noise Control: None
- Headphone Connector: Kenwood 2-pin
- Connectivity Technology: Wired
- Wireless Communication Technology: AUX
- Cable Feature: Tangle-free
- Water Resistance Level: Not water resistant
- Frequency Range: 20 Hz - 20,000 Hz
- Compatible Devices: Kenwood and Retevis radio models (e.g., RT24, RT622, RT27, RT5R, RT668, RT21, Baofeng BF-88E, BF-888S, UV-5R)
- Recommended Product Uses: Security, event scenarios, noisy environments, nightclubs, bars, paintball, parks, offices, cafes, factories, business centers, restaurants, military use

Figure 7.1: Earpiece cable dimensions.

Figure 7.2: Compatibility with standard K 2-pin walkie-talkies.
8. Warranty and Support
Specific warranty information for the Retevis RE3120 earpiece is not explicitly provided in the product details. For details regarding warranty coverage, returns, or technical support, please refer to the seller or manufacturer's official website. Typically, products purchased through Amazon.es are subject to a 30-day return policy.
For further assistance, please contact Retevis customer support or the retailer from whom the product was purchased.
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