1. Introduction
This manual provides essential instructions for the safe and efficient operation, installation, and maintenance of your Whirlpool MWP 3391 SB Supreme Chef Microwave Oven. Please read this manual thoroughly before using the appliance and keep it for future reference.
The Whirlpool MWP 3391 SB is a versatile combined microwave oven designed for countertop use, offering a 33-liter capacity and multiple cooking functions including microwave, grill, convection, Crisp Fry, and Dual Steam, enhanced by 6th Sense technology.
2. Important Safety Instructions
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, injury to persons, or exposure to excessive microwave energy.
- Read all instructions before using the appliance.
- Do not attempt to operate this oven with the door open or if the door is damaged.
- Do not heat liquids or other foods in sealed containers as they are liable to explode.
- Only allow children to use the oven without supervision when adequate instructions have been given.
- Regularly clean the oven and remove any food deposits.
- Do not use harsh abrasive cleaners or sharp metal scrapers to clean the oven door glass.
- Ensure the appliance is properly grounded.
- Do not operate the oven if it is damaged or malfunctioning. Contact qualified service personnel.
Child Lock Feature:
The appliance is equipped with a child lock function to prevent accidental operation. Refer to the "Operating Instructions" section for details on how to activate and deactivate this feature.
3. Product Overview
3.1 Components
Your Whirlpool MWP 3391 SB microwave oven comes with the following components:
- Turntable: Ensures even cooking. Diameter: 36 cm.
- Crisp Plate: For achieving crispy results with the Crisp Fry function.
- Handle: For safe handling of hot accessories.
- High Grill Rack: For grilling.
- Low Grill Rack: For grilling.
- Dual Steam Container: A two-compartment container for steam cooking.
3.2 Appliance View

Image 1: Angled view of the Whirlpool MWP 3391 SB Supreme Chef Microwave Oven, showcasing its sleek black and silver design and control panel.

Image 2: Front view of the Whirlpool MWP 3391 SB Supreme Chef Microwave Oven, highlighting the touch controls and digital display.
3.3 Control Panel
The control panel features a combination of rotary and tactile (touch) controls, along with an integrated display. Key functions include:
- Microwave: For standard microwave cooking.
- Grill: For grilling and browning.
- Forced Air (Convection): For oven-like cooking.
- Dual Crisp: For crispy results.
- Combi: Combined cooking modes.
- Dual Steam: For steam cooking.
- Jet Defrost: Rapid defrosting.
- Jet Reheat: Quick reheating.
- Chef Menu / Special Menu: Access to automatic programs.
- Auto Clean: Self-cleaning function (if available, otherwise general cleaning reminder).
- Stop / Clear: To stop cooking or clear settings.
- Jet Start: Quick start function.
4. Setup and Installation
- Unpacking: Carefully remove the oven from its packaging. Remove all packing materials and accessories. Inspect the oven for any damage.
- Placement: Place the oven on a stable, level surface, such as a countertop, that can support its weight (approximately 27.4 kg). Ensure adequate ventilation space around the oven: at least 20 cm above, 10 cm at the rear, and 5 cm on each side.
- Power Connection: Plug the oven into a grounded electrical outlet (230V AC, 50Hz, 10A). Ensure the electrical circuit can handle the connected load of 2200W.
- Initial Cleaning: Before first use, wipe the interior and exterior surfaces with a damp cloth.
- Turntable Assembly: Place the turntable support ring in the center of the oven cavity, then place the glass turntable on top of the support ring, ensuring it sits securely.
5. Operating Instructions
5.1 Setting the Clock
Upon first connection or after a power outage, the display will show "0:00" or similar. Use the rotary control to set the current time, then confirm with the appropriate button (refer to your specific model's control panel for exact button labels, usually "Clock" or "OK").
5.2 Microwave Cooking
- Place food in a microwave-safe container on the turntable.
- Close the oven door.
- Press the "Microwave" button.
- Use the rotary control to select the desired power level (7 levels available, up to 1000W).
- Use the rotary control to set the cooking time.
- Press "Jet Start" or "Start" to begin cooking.
5.3 Grill Cooking
The quartz grill has a power of 1200W.
- Place food on the high or low grill rack, then on the turntable.
- Close the oven door.
- Press the "Grill" button.
- Use the rotary control to set the grilling time.
- Press "Jet Start" or "Start" to begin.
5.4 Convection (Forced Air) Cooking
The convection function provides up to 1700W of power for oven-like cooking.
- Place food in an oven-safe dish on the turntable.
- Close the oven door.
- Press the "Forced Air" button.
- Use the rotary control to set the desired temperature and cooking time.
- Press "Jet Start" or "Start" to begin.
5.5 Combined Cooking
This oven offers various combined cooking modes (e.g., Microwave + Grill, Microwave + Convection). Select the "Combi" function and follow the on-screen prompts to choose your desired combination and settings.
5.6 Crisp Fry Technology
Achieve golden and light frying results, even without added oil, using the combined action of Dual Crisp and Forced Air. Use the dedicated Crisp Plate and Handle for this function.
- Place food on the Crisp Plate.
- Place the Crisp Plate on the turntable.
- Close the oven door.
- Press the "Dual Crisp" button.
- Select the appropriate program or set the time manually.
- Press "Jet Start" or "Start" to begin.
5.7 Dual Steam Function
For fast and healthy steam cooking. Use the provided two-compartment steam container (2.7 liters capacity).
- Fill the lower compartment of the steam container with water.
- Place food in the upper compartment.
- Place the assembled steam container on the turntable.
- Close the oven door.
- Press the "Dual Steam" button.
- Select a pre-programmed setting or set the time manually.
- Press "Jet Start" or "Start" to begin.
5.8 Jet Defrost and Jet Reheat
These functions utilize the patented Dual Power 3D microwave distribution system for uniform defrosting and reheating.
- Jet Defrost: Select "Jet Defrost", enter the weight of the food, and the oven will automatically calculate the defrosting time.
- Jet Reheat: Select "Jet Reheat" and choose the appropriate setting for your food type.
5.9 Automatic Programs (Chef Menu / Special Menu)
The oven features 57 automatic programs for various dishes. Access these through the "Chef Menu" or "Special Menu" buttons. Follow the on-screen instructions to select the desired program and input any required parameters (e.g., food weight).
5.10 Turntable Deactivation
For cooking with larger, rectangular dishes that do not fit on the rotating turntable, you can deactivate the turntable function. Refer to the specific instructions in the oven's display menu for this option. This allows for placing items directly on the oven floor or a low rack.
5.11 Child Lock
To activate the child lock, typically press and hold the "Stop" or "Lock" button for a few seconds until a lock icon appears on the display. To deactivate, repeat the process.
6. Maintenance and Cleaning
Regular cleaning and maintenance will ensure the longevity and optimal performance of your microwave oven.
- Interior Cleaning: After each use, wipe the interior with a damp cloth and mild detergent. For stubborn food splatters, place a bowl of water with lemon juice inside and microwave for a few minutes to loosen residue, then wipe clean.
- Exterior Cleaning: Clean the exterior surfaces with a soft, damp cloth. Avoid abrasive cleaners.
- Door Seal and Surfaces: Keep the door seals and adjacent parts clean. Do not use harsh abrasive cleaners or sharp metal scrapers on the door glass.
- Turntable and Support: The glass turntable and its support ring can be removed and washed in warm soapy water or a dishwasher.
- Grill Element: The upper resistance (grill element) can accumulate grease. Clean it carefully with a non-abrasive brush or cloth when the oven is cool and unplugged.
- Accessories: Wash the Crisp Plate, handle, grill racks, and steam container after each use.
Caution:
Always unplug the oven before cleaning. Do not immerse the appliance in water or other liquids.
7. Troubleshooting
If you encounter issues with your microwave oven, consult the following table before contacting service.
| Problem | Possible Cause | Solution |
|---|---|---|
| Oven does not start. | Power cord not securely plugged in. Door not closed properly. Fuse blown or circuit breaker tripped. | Ensure power cord is firmly plugged into outlet. Close door securely. Check household fuse or reset circuit breaker. |
| Food not heating. | Incorrect power level or cooking time set. Door not closed properly. | Adjust power level and cooking time. Ensure door is fully closed. |
| Turntable not rotating. | Turntable not properly seated. Turntable motor malfunction. Turntable deactivation is active. | Ensure turntable is correctly placed on its support. Check if turntable deactivation is enabled. If problem persists, contact service. |
| Unusual noises during operation. | Food container or accessories touching oven walls. | Ensure dishes and accessories are centered and not touching the oven walls. |
| Display shows an error code. | Internal malfunction. | Unplug the oven for a few minutes, then plug it back in. If the error persists, contact customer service. |
8. Technical Specifications
| Model | MWP 3391 SB |
| Brand | Whirlpool |
| Type | Combined Microwave Oven (Countertop) |
| Capacity | 33 Liters |
| Microwave Power | 1000 Watts (7 power levels) |
| Grill Power | 1200 Watts (Quartz Grill) |
| Convection Power (Forced Air) | 1700 Watts (Maximum) |
| Connected Load | 2200 Watts |
| Voltage | 230 Volts AC |
| Frequency | 50 Hz |
| Dimensions (L x W x H) | 49 x 54 x 37.3 cm |
| Weight | 27.45 kg |
| Turntable Diameter | 36 cm |
| Control Type | Rotary, Tactile |
| Color | Black/Silver |
| Special Features | 6th Sense Sensors, Dual Steam, Crisp Fry, Dual Power (3D microwave emission), Child Lock, Auto Cook (57 programs), Defrost, Reheat, Keep Warm, Clock Function, Turntable Deactivation |
| Included Components | Crisp Plate, Handle, High Grill Rack, Low Grill Rack, Dual Steam Container |
9. Warranty and Support
For warranty information, please refer to the warranty card included with your purchase or consult the retailer where the product was purchased. Whirlpool provides customer support for product inquiries, service requests, and spare parts.
Contact Information:
Please visit the official Whirlpool website for your region or contact their customer service directly for the most up-to-date support information.
Note: Information regarding spare parts availability was not provided in the product details.





