Plugable UD-ULTC4K

Plugable 13-in-1 USB C Docking Station

Model: UD-ULTC4K

User Manual

Product Overview

The Plugable UD-ULTC4K is a versatile 13-in-1 USB C Docking Station designed to expand the connectivity and display capabilities of your Windows, macOS, or ChromeOS laptop. It offers triple 4K monitor support, 100W power delivery, and a wide array of ports for peripherals.

  • All-in-One Connectivity: Features 13 powerful ports including USB-C with 100W charging, 4x USB-A, Ethernet, SD card reader, and more, all through a single 10Gbps USB-C connection.
  • Triple 4K Display: Extend your view with 3x HDMI and 3x DisplayPort outputs. Mix and match for ultimate flexibility to drive three 4K monitors at 60Hz on Thunderbolt, USB4, or Alt Mode laptops. No extra dongles or converters required.
  • 100W Power Delivery: Power your laptop with up to 100W (96W certified) directly through the docking station, eliminating the need for your laptop's power adapter.
  • Broad Compatibility: Compatible with Windows 10 or later, macOS 11+, and ChromeOS (100.x or later) systems with Thunderbolt, USB4, or USB-C.
  • Extensive Connection Options: Connect your phone or other devices with 1x USB-C (10Gbps, 20W PD), and expand with 4x USB 3.0 (5Gbps), an SD card reader, Gigabit Ethernet, and audio in and out ports.
Plugable 13-in-1 USB-C Docking Station with labeled ports
Figure 1: Front and Rear View of the Plugable UD-ULTC4K Docking Station with labeled ports.

Setup Guide

1. Driver Installation

The Plugable UD-ULTC4K requires DisplayLink drivers for full functionality, especially for multiple external displays. HDCP (streaming services) is not supported through DisplayLink.

  • For Windows, macOS, and ChromeOS: Visit the official Plugable website to download the latest DisplayLink drivers compatible with your operating system.
  • macOS Users: Specific steps are required to grant screen recording permissions for DisplayLink Manager. Refer to the video below for a step-by-step guide.
Video 1: Displays Not Working? Install the DisplayLink Manager App. This video provides a step-by-step guide on installing the DisplayLink Manager application, particularly useful for macOS users.

2. Connecting the Dock

Connect the docking station to your laptop using the included USB-C 10Gbps cable. Ensure the power adapter is properly connected to the dock and a power outlet.

Plugable UD-ULTC4K Docking Station packaging and contents
Figure 2: Packaging contents including the UD-ULTC4K Docking Station, Power Cable and Adapter, and USB-C 10Gbps Cable.

Operating Instructions

Multi-Monitor Setup

The UD-ULTC4K supports up to three 4K external displays simultaneously. You can use a combination of HDMI and DisplayPort connections.

Diagram showing triple monitor setup with the docking station
Figure 3: Triple 4K Display Setup. Connect your monitors to the available HDMI or DisplayPort outputs on the dock.

Power Delivery

The dock provides up to 100W of power delivery to your connected laptop, ensuring it stays charged while you work.

Laptop connected to docking station receiving 96W power delivery
Figure 4: 96W Power Delivery to your laptop and 20W Power Delivery to other devices via the front USB-C port.

Peripheral Connectivity

Utilize the various USB ports (4x USB 3.0, 1x USB-C 10Gbps), Gigabit Ethernet, and audio jacks for all your peripherals.

Video 2: Plugable USB-C 4K Triple Display Docking Station. A brief overview of the dock's features and connectivity.

Maintenance

To ensure optimal performance and longevity of your Plugable UD-ULTC4K docking station, keep it in a well-ventilated area to prevent overheating. Regularly clean the exterior with a soft, dry cloth. Avoid exposing the device to liquids or extreme temperatures.

Troubleshooting

If you encounter issues with your docking station, please refer to the following common solutions or the comprehensive troubleshooting guide.

  • Display Issues: Ensure DisplayLink drivers are correctly installed and screen recording permissions are granted on macOS. Verify all display cables are securely connected.
  • Power Issues: Confirm the power adapter is properly connected to the dock and a working power outlet.
  • Connectivity Problems: Try using the included USB-C cable. Some third-party cables may not support full functionality.
Video 3: Common Setup Issues with Docking Stations and Hubs. This video addresses frequent problems users face during setup and provides solutions.

For more detailed troubleshooting, download the official guide:

Download Troubleshooting Guide (PDF)

Specifications

FeatureDetail
Product Dimensions4.72 x 2.64 x 6.89 inches
Item Weight1.07 pounds (486 Grams)
Model NumberUD-ULTC4K
Hardware InterfaceUSB Type C
Total USB Ports5 (1x USB-C 10Gbps, 4x USB 3.0 5Gbps)
Total HDMI Ports3
Total DisplayPort Outputs3
Wattage100 watts (Power Delivery)
Input Voltage20 Volts
ManufacturerPlugable
Country of OriginTaiwan

Warranty and Support

The Plugable UD-ULTC4K Docking Station is backed by a 2-Year Warranty, certified to exceed industry standards.

For further assistance, please visit the Plugable Store on Amazon or refer to the troubleshooting guide linked above.

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