1. Introduction
This manual provides comprehensive instructions for the Smartby VR15 Universal Remote Control. This remote is designed to operate various Vizio LCD and LED HDTV models, offering a direct replacement experience without complex programming.

Image 1.1: Smartby VR15 Universal Remote Control. This image displays the black remote control with its various buttons, including power, channel, volume, navigation, and number keys.
1.1 Compatible Vizio TV Models
The Smartby VR15 remote control is compatible with a wide range of Vizio LCD and LED HDTVs, including but not limited to:
- E421VL, E551VL, E420VL, E470VL, E550VL, E470VLE
- E421VO, E420VO, E370VL, E321VL, E371VL
- E320VP, E320VL, E320VL-MX
2. Package Contents
Please verify that all items are present in the package:
- 1 x Smartby VR15 Universal Remote Control
- 1 x User Manual (this document)
3. Setup
3.1 Battery Installation
The Smartby VR15 remote control requires two AAA batteries (not included) for operation.
- Locate the battery compartment cover on the back of the remote control.
- Press down on the tab and slide the cover off.
- Insert two new AAA batteries, ensuring the positive (+) and negative (-) terminals align with the markings inside the compartment.
- Slide the battery compartment cover back into place until it clicks securely.
Note: This remote control does not require any programming. Once batteries are installed, it is ready for immediate use with compatible Vizio TVs.
4. Operating Instructions
The VR15 remote control provides direct access to common Vizio TV functions. Refer to the image in Section 1 for button layout.
- Power Button (●): Turns the TV on or off.
- Input/Source (INPUT): Cycles through available input sources (HDMI, AV, etc.).
- Volume Up/Down (VOL +/-): Adjusts the TV's volume level.
- Mute (MUTE): Mutes or unmutes the TV's audio.
- Channel Up/Down (CH +/-): Changes the TV channel.
- Number Pad (0-9): Directly enters channel numbers.
- Navigation Pad (Up, Down, Left, Right, OK): Navigates through on-screen menus and confirms selections.
- Menu (MENU): Opens the TV's main menu.
- Guide (GUIDE): Accesses the program guide (if supported by TV and service).
- Back (BACK) / Exit (EXIT): Returns to the previous screen or exits a menu.
- Media Controls (Play, Pause, Stop, Rewind, Fast Forward): Controls media playback on compatible devices or TV functions.
5. Maintenance
To ensure optimal performance and longevity of your remote control:
- Cleaning: Wipe the remote with a soft, dry cloth. Do not use liquid cleaners or abrasive materials.
- Battery Replacement: Replace batteries when the remote's response becomes sluggish or stops working. Always replace both batteries at the same time with new ones.
- Storage: Store the remote in a dry place away from direct sunlight and extreme temperatures.
- Avoid Drops: Protect the remote from physical impact to prevent damage.
6. Troubleshooting
If you encounter issues with your Smartby VR15 remote control, refer to the following common problems and solutions:
| Problem | Solution |
|---|---|
| Remote is not responding. |
|
| Certain buttons do not work. |
|
| Remote works intermittently. |
|
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Smartby |
| Model Number | VR15-2 |
| Special Feature | Universal (No programming required) |
| Color | Black |
| Max Number of Supported Devices | 1 (Vizio TV) |
| Compatible Devices | Vizio LCD and LED Televisions |
| Power Source | 2 x AAA Batteries (not included) |
| Package Dimensions | 8.15 x 2.64 x 1.18 inches |
| Item Weight | 3.2 ounces |
8. Warranty and Support
For warranty information or technical support, please refer to the retailer's return policy or contact the seller directly. This product is typically covered by a standard return period.
For further assistance, you may visit the Smartby Store on Amazon.