Introduction
The G-Technology G-DRIVE Mobile is a portable external hard drive designed for convenient data storage and backup. It features a plug-and-play USB 3.0 port and offers transfer speeds up to 130MB/s. Its stylish aluminum design complements Mac computers, providing a reliable solution for storing videos, photos, music, and documents on the go.
Note: As used for transfer rate or interface, megabyte per second (MB/s) = one million bytes per second. Performance will vary depending on your hardware and software components and configurations. As used for storage capacity, one gigabyte (GB) = one billion bytes and one terabyte (TB) = one trillion bytes. Total accessible capacity varies depending on operating environment.
Image: The G-Technology G-DRIVE Mobile hard drive in silver, showcasing its sleek, compact design.
What's in the Box
Verify that all items are present in your product packaging:
- G-DRIVE mobile hard drive
- (1) USB-C™ to USB Micro-B cable
- (1) USB-A to USB Micro-B cable (compatible with USB 2.0)
- Quick Start Guide
- 3-Year limited warranty information
Setup
The G-DRIVE Mobile hard drive is designed for simple plug-and-play operation, especially with Mac systems. It comes pre-formatted for macOS.
- Connect the Drive: Use the provided USB-C to USB Micro-B cable or the USB-A to USB Micro-B cable to connect the G-DRIVE Mobile to your computer's available USB port. The drive is compatible with both USB-C (Thunderbolt 3 compatible) and USB-A ports.
- Power On: The drive is bus-powered, meaning it draws power directly from your computer via the USB connection. No external power adapter is required.
- Access the Drive: Once connected, the G-DRIVE Mobile should appear on your desktop (for Mac users) or in 'This PC' / 'My Computer' (for Windows users, though reformatting may be required for full compatibility).
Video: This video demonstrates the G-DRIVE Mobile's plug-and-play functionality, showing it connecting to a laptop and displaying its storage capacity and design features. It highlights USB 3.0 and USB-C compatibility, and easy backup with Apple Time Machine.
Operating
The G-DRIVE Mobile functions like any standard external hard drive, allowing you to store, retrieve, and manage your files.
- File Transfer: Drag and drop files or folders directly to and from the G-DRIVE Mobile icon on your desktop or within your file explorer.
- Backup with Apple Time Machine: For Mac users, the drive is fully compatible with Apple Time Machine for automated backups. To set up Time Machine:
- Connect the G-DRIVE Mobile to your Mac.
- When prompted, select 'Use as Backup Disk' for Time Machine. If not prompted, go to System Settings > General > Time Machine, click 'Add Backup Disk', and select your G-DRIVE Mobile.
- Time Machine will begin backing up your data automatically.
- Ejecting the Drive: Always safely eject the drive before disconnecting it to prevent data corruption. On Mac, drag the drive icon to the Trash or right-click and select 'Eject'. On Windows, click the 'Safely Remove Hardware' icon in the system tray.
Maintenance
Proper care ensures the longevity and reliability of your G-DRIVE Mobile hard drive.
- Physical Protection: The drive features a durable aluminum casing. However, avoid dropping the drive or subjecting it to strong impacts, as this can damage internal components. Consider a protective case for travel.
- Environmental Conditions: Keep the drive away from extreme temperatures, direct sunlight, and high humidity.
- Cleaning: Use a soft, dry cloth to clean the exterior of the drive. Avoid liquid cleaners or abrasive materials.
- Regular Backups: While the G-DRIVE Mobile is a backup solution, it is always recommended to maintain multiple copies of critical data across different storage mediums.
Troubleshooting
If you encounter issues with your G-DRIVE Mobile, refer to the following common solutions:
- Drive Not Appearing:
- Ensure the USB cable is securely connected to both the drive and your computer.
- Try a different USB port on your computer.
- Try a different USB cable if available.
- Restart your computer.
- Check Disk Utility (macOS) or Disk Management (Windows) to see if the drive is recognized but not mounted or formatted.
- Slow Transfer Speeds:
- Ensure you are using a USB 3.0 compatible port and cable. Connecting to a USB 2.0 port will result in slower speeds.
- Close other applications that might be using system resources or performing disk operations.
- Verify your computer's USB drivers are up to date.
- Drive Disconnects Randomly:
- Ensure the USB connection is stable and not loose.
- Disable USB selective suspend settings in your computer's power management options (Windows).
- Avoid placing the drive near strong electromagnetic fields.
For further assistance, consult the G-Technology support website or contact customer service.
Specifications
| Feature | Detail |
|---|---|
| Model Number | 0G06071 |
| Digital Storage Capacity | 1 TB |
| Hard Disk Interface | USB-C |
| Connectivity Technology | USB |
| Special Feature | Portable |
| Hard Disk Form Factor | 2.5 Inches |
| Compatible Devices | Desktop, Laptop, Television |
| Installation Type | Plug In |
| Color | Silver |
| Item Weight | 4.8 ounces |
| Product Dimensions (LxWxH) | 4.33 x 3.23 x 0.41 inches |
| Hardware Platform | Mac |
| Date First Available | January 22, 2014 |
Warranty and Support
The G-Technology G-DRIVE Mobile hard drive comes with a 3-Year Limited Manufacturer's Warranty. Please retain your proof of purchase for warranty claims.
For detailed warranty terms, technical support, and additional resources, please visit the official G-Technology website or refer to the Quick Start Guide included in your product packaging.
You can also visit the G-Technology Store on Amazon for more product information and support.
