Introduction
This manual provides essential information for the safe and effective use of your Ring Rechargeable Quick Release Battery Pack. Please read it thoroughly before use and retain it for future reference.
The Ring Rechargeable Quick Release Battery Pack is designed to provide backup power for compatible Ring devices, ensuring continuous operation and minimizing downtime. Its quick-release design allows for easy battery swaps without needing to remove the device itself.
Product Overview
Key Features:
- Provides an extra rechargeable battery for continuous power.
- Compatible with various Ring devices including Video Doorbells (2, 3, 3 Plus, 4, Battery Plus, Battery Pro), Stick Up Cams (Battery/Solar, Pro Battery/Solar), Spotlight Cams (Battery/Solar, Plus Battery/Solar/Wired, Pro Battery/Solar/Wired), Peephole Cam, and Solar Floodlight.
- Features a quick-release tab for easy battery replacement without dismounting the device.
Setup and Charging
Initial Charge:
Before first use, fully charge the battery pack. Connect the battery pack to a compatible Ring charger or a standard micro-USB cable (not included) and a USB power adapter. The charging indicator light on the battery will show its status.
Inserting the Battery:
- Locate the battery compartment on your compatible Ring device.
- Align the battery pack with the compartment, ensuring the quick-release tab faces outwards.
- Slide the battery pack into the compartment until it clicks securely into place.
Operating the Battery Pack
Once inserted, the battery pack will power your Ring device. The device's app will display the battery level. When the battery level is low, you will receive notifications to recharge or replace the battery.
Removing the Battery:
- Press the quick-release tab located on the battery pack.
- Gently slide the battery pack out of the device.
This allows for seamless battery swapping, minimizing device downtime.
Maintenance
Charging Practices:
- Charge the battery using only Ring-approved chargers or standard micro-USB cables connected to a reliable USB power source.
- Avoid overcharging the battery. Disconnect once fully charged.
- Do not expose the battery to extreme temperatures (below 0°C / 32°F or above 45°C / 113°F) during charging or storage.
Storage:
Store the battery pack in a cool, dry place away from direct sunlight and moisture. If storing for extended periods, charge the battery to approximately 50% capacity to preserve its lifespan.
Cleaning:
Wipe the battery pack with a soft, dry cloth. Do not use liquid cleaners or abrasive materials.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Battery not charging. | Faulty cable or power adapter; battery not seated correctly. | Try a different micro-USB cable and power adapter. Ensure the battery is fully inserted into the charger. |
| Battery drains quickly. | High device activity; extreme temperatures; aging battery. | Reduce motion detection sensitivity on your Ring device. Ensure the device is operating within recommended temperature ranges. Consider replacing the battery if it's old. |
| Battery not recognized by device. | Improper insertion; dirty contacts. | Remove and reinsert the battery, ensuring it clicks into place. Clean battery contacts on both the battery and device with a dry cloth. |
If issues persist, contact Ring Customer Support for further assistance.
Specifications
| Feature | Detail |
|---|---|
| Model Number | V4 (as per image) |
| Battery Type | Rechargeable Lithium-ion |
| Voltage | 3.65V |
| Capacity | 6040mAh (22.046Wh) |
| Compatibility | Ring Video Doorbell 2, 3, 3 Plus, 4, Battery Doorbell Plus, Battery Doorbell Pro, Stick Up Cam Battery/Solar (all gens), Stick Up Cam Pro Battery/Solar, Spotlight Cam Battery/Solar, Spotlight Cam Plus Battery/Solar/Wired, Spotlight Cam Pro Battery/Solar/Wired, Peephole Cam, Solar Floodlight. |
| Dimensions (Approx.) | 2.9 inches (7 cm) in height (as per image) |
Warranty Information
Ring products typically come with a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your purchase or visit the official Ring support website. Keep your proof of purchase for warranty claims.
Customer Support
For technical assistance, troubleshooting, or general inquiries, please visit the official Ring Support website or contact their customer service team. You can find contact information and FAQs on ring.com/support.
When contacting support, please have your product model and purchase details ready.
