1. Introduction
This manual provides essential instructions for setting up, operating, and maintaining your Doro 2424 flip phone. Please read this guide carefully to ensure proper use and to maximize the phone's features.
2. Phone Overview
The Doro 2424 is a user-friendly 2G flip phone designed for ease of use, featuring a large keypad, an external display, and an assistance button for emergencies.

This image shows the Doro 2424 flip phone in its closed position. The external display is visible, indicating the current time, network signal strength, and battery level. The camera lens and flash are also visible above the display.

The rear view of the Doro 2424 phone. The prominent assistance button is located at the top, designed for quick access to emergency contacts. The Doro logo and model number are also visible.

This image presents the Doro 2424 phone in its open state, revealing the large, well-spaced, and backlit keypad. The internal color screen shows the main menu interface. The call, end call, and quick access buttons are clearly visible.

A side view of the Doro 2424, illustrating the 3.5mm headphone jack at the top and the volume up/down buttons on the side. These controls allow for easy adjustment of call and media volume.

This image shows the other side of the Doro 2424, featuring the charging port. This port is used for connecting the phone to the included charging cradle or a direct charger.
3. Setup
3.1 Unboxing and Initial Inspection
Carefully remove all components from the packaging. Verify that the phone, battery, charging cradle, and power adapter are present and undamaged.
3.2 Battery Installation
- Remove the back cover of the phone by gently prying it open from the notch.
- Insert the battery into its compartment, ensuring the gold contacts align with the phone's terminals.
- Replace the back cover, pressing firmly until it clicks into place.
3.3 SIM Card Installation
- With the battery removed, locate the SIM card slot.
- Insert your 2G compatible SIM card into the designated slot, ensuring the cut corner aligns correctly.
- If applicable, insert a MicroSD card into the memory card slot for additional storage.
3.4 Charging the Phone
Before first use, fully charge the phone's battery.
- Connect the power adapter to the charging cradle.
- Place the Doro 2424 phone into the charging cradle, ensuring it sits securely. The phone will indicate charging status.
- Alternatively, connect the power adapter directly to the phone's charging port.
3.5 Initial Power On
Press and hold the Red (End Call/Power) button to turn on the phone. Follow any on-screen prompts for initial setup, such as language selection.
4. Operating Instructions
4.1 Making and Receiving Calls
- To Make a Call: Enter the phone number using the keypad and press the Green (Call) button.
- To Answer a Call: Open the flip or press the Green (Call) button when the phone rings.
- To End a Call: Close the flip or press the Red (End Call) button.
4.2 Sending and Receiving Messages (SMS/MMS)
- Navigate to the Messaging menu.
- Select 'New Message' to compose an SMS or MMS.
- Use the dedicated quick access button for SMS/MMS if available.
4.3 Using the Camera
The Doro 2424 features a 3MP camera with flash.
- Open the phone and navigate to the Camera application.
- Frame your shot and press the designated camera button or the center navigation key to capture a photo.
4.4 Assistance Button
The assistance button is located on the back of the phone and is designed for emergencies.
- Press and hold the assistance button to automatically dial pre-selected emergency contacts.
- Ensure emergency contacts are set up in the phone's settings.
4.5 External Display
The external display shows caller ID, time, and notifications without needing to open the phone.
4.6 Hearing Aid Compatibility (HAC)
The Doro 2424 is compatible with hearing aids, ensuring clear sound. Activate 'T-mode' if required by your hearing aid.
4.7 Other Features
- Bluetooth: For connecting to wireless headsets or other compatible devices.
- Hands-free: Activate speakerphone during calls.
- FM Radio: Listen to your favorite radio stations.
- Alarm Clock: Set alarms for reminders.
- Quick Dial Keys: Program up to 2 quick dial keys for frequently called numbers.
5. Maintenance
5.1 Cleaning
Use a soft, dry cloth to clean the phone's exterior. Avoid using liquid cleaners or abrasive materials.
5.2 Battery Care
- Avoid extreme temperatures, which can reduce battery life.
- Charge the phone regularly to maintain optimal battery performance.
- The phone offers up to 285 hours of standby time and 8 hours of talk time.
5.3 Storage
If storing the phone for an extended period, ensure it is fully charged and stored in a cool, dry place. Remove the battery if possible.
6. Troubleshooting
6.1 Common Issues
- Phone not turning on: Ensure the battery is correctly installed and charged. Try charging the phone for at least 30 minutes.
- No network signal: Check that the SIM card is correctly inserted. Ensure you are in an area with 2G network coverage.
- Cannot make or receive calls: Verify network signal. Check if the SIM card is active and has sufficient credit/plan.
- Sound issues: Check volume settings. Ensure hearing aid compatibility (HAC) mode is correctly configured if using a hearing aid.
6.2 Factory Reset
If persistent issues occur, a factory reset may resolve them. Warning: This will erase all personal data and settings. Back up important information before proceeding. Consult the phone's menu for the factory reset option, usually found under 'Settings' or 'Restore'.
7. Specifications
| Feature | Specification |
|---|---|
| Brand | Doro |
| Model Name | Doro 2424 |
| Model Number | 7402 |
| Product Type | Clamshell (Flip Phone) |
| Operating System | Nucleus OS |
| Screen Size | 2.4 Inches (Internal) |
| Connectivity | 2G Cellular |
| Headphone Jack | 3.5 mm Jack |
| Camera Resolution | 3 Megapixels |
| Memory | 1 Micro SD Slot |
| Battery Composition | Lithium-polymer |
| Standby Time | Up to 285 hours |
| Talk Time | Up to 8 hours |
| Special Features | 10 Favorite Contacts, Quick Call, Hearing Aid Compatible, Camera, Radio |
8. Warranty and Support
For warranty information and technical support, please refer to the documentation included with your purchase or visit the official Doro website. Doro provides support for its products to ensure customer satisfaction.
Manufacturer: Doro





