1. Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your True GDM-72F-HC~TSL01 Triple Swing Glass Door Merchandiser Freezer. Please read this manual thoroughly before installation and operation to ensure proper usage and to prevent potential hazards.
The True GDM-72F-HC~TSL01 is a commercial-grade merchandiser freezer designed for displaying frozen food and ice cream. It features a self-contained capillary tube system utilizing environmentally friendly R290 hydrocarbon refrigerant, maintaining temperatures at -10°F (-23.3°C).
2. Safety Information
Important Safety Instructions:
- Always disconnect power before performing any maintenance or cleaning.
- Ensure the unit is installed on a level, stable surface capable of supporting its weight.
- Maintain adequate ventilation around the unit to prevent overheating.
- Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
- Only qualified personnel should perform repairs or service on the refrigeration system.
- Keep all ventilation openings in the appliance enclosure or in the structure for building-in, clear of obstruction.
3. Product Features
- High-quality construction for attractive display of frozen food and ice cream.
- Factory engineered, self-contained capillary tube system using R290 hydrocarbon refrigerant.
- Zero ozone depletion potential (ODP) and low global warming potential (GWP) refrigerant.
- Maintains consistent temperatures of -10°F (-23.3°C) for optimal frozen product storage.
- Triple pane thermal insulated glass door assemblies with white powder-coated frames.
- Twelve (12) adjustable, heavy-duty PVC coated wire shelves (24 1/8"L x 20 3/4"D).
- LED interior lighting for enhanced product visibility.
- Durable non-peel or chip black powder-coated cold rolled steel exterior.
- NSF approved white aluminum interior liner with stainless steel floor.
- Self-closing doors with positive seal, torsion-type closure system.
- Bottom-mounted unit design for maximized product visibility and easy condenser coil access.

4. Setup and Installation
4.1 Unpacking
- Carefully remove all packaging materials, including any protective films or tapes.
- Inspect the unit for any shipping damage. Report any damage immediately to the carrier and supplier.
4.2 Location
- Place the freezer on a strong, level surface capable of supporting the unit's weight when fully loaded.
- Ensure adequate clearance around the unit for proper ventilation (minimum 6 inches from walls).
- Avoid direct sunlight, heat sources, or areas with high humidity.
4.3 Electrical Connection
- Connect the unit to a dedicated electrical circuit with the correct voltage and amperage as specified on the unit's data plate.
- Do not use extension cords or adapter plugs.
- Ensure proper grounding to prevent electrical shock.
4.4 Initial Startup
- After positioning and connecting power, allow the unit to sit for at least 2 hours before plugging it in. This allows refrigerants to settle.
- Plug in the unit. The compressor will start, and the interior lights will illuminate.
- Allow the unit to run empty for several hours (e.g., 4-6 hours) to reach its operating temperature before loading products.
5. Operating Instructions
5.1 Temperature Control
- The freezer is factory-set to maintain approximately -10°F (-23.3°C).
- Refer to the digital temperature controller (if equipped) for specific adjustment instructions. Typically, adjustments involve pressing 'SET' and using arrow keys.
5.2 Loading Products
- Load products evenly on the shelves. Do not block the air circulation vents inside the cabinet.
- Avoid overloading shelves beyond their weight capacity.
- Ensure products do not obstruct the closing of the doors.
5.3 Door Usage
- The doors are self-closing. Ensure they close completely after each use to maintain temperature and energy efficiency.
- Avoid leaving doors open for extended periods.
6. Maintenance
6.1 Cleaning the Interior
- Disconnect power before cleaning.
- Use a mild soap and warm water solution to clean interior surfaces. Avoid abrasive cleaners.
- Wipe down shelves and interior walls regularly.
- Rinse with clean water and dry thoroughly.
6.2 Cleaning the Exterior
- Wipe exterior surfaces with a soft cloth and mild detergent.
- Clean glass doors with a non-abrasive glass cleaner.
6.3 Condenser Coil Cleaning
- The condenser coil is located at the bottom of the unit and should be cleaned regularly (monthly or quarterly, depending on environment).
- Disconnect power.
- Remove the front grille.
- Use a stiff brush or vacuum cleaner to remove dust and debris from the condenser fins.
- Replace the front grille and reconnect power.
- Note: A dirty condenser coil reduces efficiency and can lead to compressor failure.
6.4 Gasket Maintenance
- Inspect door gaskets regularly for tears or damage.
- Clean gaskets with warm water and mild soap to maintain their sealing properties.
7. Troubleshooting
Before contacting service, review the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit not running | No power; tripped circuit breaker; unit unplugged. | Check power cord, circuit breaker, and wall outlet. |
| Temperature too warm | Dirty condenser coil; blocked airflow; door left open; excessive product loading; faulty thermostat. | Clean condenser coil; ensure proper ventilation; check door seals; reduce product load; contact service if thermostat is suspected. |
| Excessive noise | Loose components; fan obstruction; unit not level. | Check for loose parts; ensure fan is clear; level the unit. |
| Water on floor | Clogged drain line; excessive humidity. | Clear drain line; ensure proper door closure. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | GDM-72F-HC~TSL01 |
| Brand | TRUE |
| Product Dimensions | 29.88 x 78.13 x 78.63 inches |
| Item Weight | 800 Pounds |
| Refrigerant | R290 Hydrocarbon |
| Temperature Range | -10°F (-23.3°C) |
| Door Material Type | Glass |
| Color | Black |
| Manufacturer | True Manufacturing |

9. Warranty and Support
For warranty information, technical support, or service inquiries, please contact True Manufacturing directly or refer to the official True website. Keep your purchase receipt and model number handy when contacting support.
Manufacturer: True Manufacturing
Model: GDM-72F-HC~TSL01





