SriHome SH020

SriHome SH020 Wireless Security Camera User Manual

Model: SH020

1. Introduction

Thank you for choosing the SriHome SH020 Wireless Security Camera. This manual provides detailed instructions for setting up, operating, and maintaining your camera. Please read this manual carefully before use to ensure proper installation and optimal performance. Keep this manual for future reference.

2. Product Overview

The SriHome SH020 is a 1080P HD IP camera designed for both indoor and outdoor security monitoring. It features Wi-Fi connectivity, infrared night vision, and two-way audio communication. Its rotatable lens allows for wide area coverage with pan and tilt control.

SriHome SH020 Wireless Security Camera front view

Figure 2.1: Front view of the SriHome SH020 Wireless Security Camera, showing the lens, IR LEDs, and microphone.

Key Features:

3. Package Contents

Please check the package contents upon unboxing. If any items are missing or damaged, contact customer support.

4. Setup Guide

4.1 Initial Connection (Wired)

  1. Power On: Connect the power adapter to the camera and plug it into a power outlet. The camera will power on and perform a self-test.
  2. Connect to Router: Use the provided Ethernet cable to connect the camera's RJ45 port to a LAN port on your Wi-Fi router.
  3. Download App: Scan the QR code in the printed user manual or search for "Sricam" in your smartphone's app store (iOS/Android) to download the official application.
  4. Register Account: Open the Sricam app and follow the on-screen instructions to register a new account using your email and password.
  5. Add Camera: In the app, select "Add Device" or the '+' icon. Choose "Wired Connection" or "Scan QR Code" (if available on the camera body). Enter the camera's ID and password (usually found on a sticker on the camera).
  6. Verify Connection: Once added, the camera's live feed should appear in the app.

4.2 Wi-Fi Connection

After initial wired setup, you can configure Wi-Fi for wireless operation.

  1. Access Wi-Fi Settings: In the Sricam app, go to the camera's settings. Look for "Network Settings" or "Wi-Fi Settings".
  2. Select Network: The app will scan for available 2.4 GHz Wi-Fi networks. Select your home Wi-Fi network. Note: This camera does not support 5 GHz Wi-Fi networks.
  3. Enter Password: Input your Wi-Fi network password.
  4. Connect: Confirm the settings. The camera will attempt to connect to the Wi-Fi network. Once connected, you can disconnect the Ethernet cable.
  5. Placement: Place the camera in your desired location, ensuring it is within range of your Wi-Fi signal.

4.3 Micro SD Card Installation

To enable local video recording, install a Micro SD card (up to 128GB, not included).

  1. Power Off: Disconnect the camera from power before installing the Micro SD card.
  2. Locate Slot: The Micro SD card slot is typically located on the side or bottom of the camera, often under a protective cover.
  3. Insert Card: Gently insert the Micro SD card into the slot with the gold contacts facing down until it clicks into place.
  4. Power On: Reconnect power to the camera.
  5. Format Card: In the Sricam app, go to camera settings and find "Storage Settings" or "SD Card Settings". Format the Micro SD card for optimal performance. This will erase all data on the card.

5. Operating Instructions

5.1 Live View and Pan/Tilt Control

5.2 Two-Way Audio

5.3 Recording Modes

The camera supports various recording modes:

Recorded videos are saved to the Micro SD card and can be accessed for remote playback via the Sricam app.

5.4 Motion Detection and Alarms

Configure motion detection and alarm notifications in the Sricam app:

5.5 Night Vision

The camera automatically switches to infrared night vision mode in low light conditions. The 10 IR-LEDs provide clear black and white video up to 10 meters.

6. Maintenance

7. Troubleshooting

ProblemPossible CauseSolution
Camera offline in app.No power, Wi-Fi disconnected, network issue.Check power connection. Verify Wi-Fi signal strength. Restart camera and router. Reconfigure Wi-Fi if necessary.
Cannot connect to Wi-Fi.Incorrect Wi-Fi password, 5GHz network, weak signal.Ensure correct 2.4GHz Wi-Fi password. Move camera closer to router. Ensure router is broadcasting 2.4GHz.
Video lag or choppy.Weak Wi-Fi signal, network congestion.Improve Wi-Fi signal (e.g., use a Wi-Fi extender). Reduce network traffic. Lower video resolution in app settings.
Motion detection not working.Feature disabled, sensitivity too low, incorrect alarm settings.Enable motion detection in app. Adjust sensitivity. Check alarm notification settings (email, push).
Micro SD card not recording.Card not inserted correctly, not formatted, full, or faulty.Reinsert card. Format card via app. Check card capacity. Try a different Micro SD card.
No two-way audio.Microphone/speaker muted, app permissions.Check audio settings in app. Ensure app has microphone permissions on your phone.

If the problem persists, please contact SriHome customer support.

8. Specifications

Model NameSH020
Video Resolution1080P (1920x1080), 720P (1280x720)
Video StreamingHD (1280x720), VGA (640x360), VGA (320x180)
Compression StandardH.265
IR-CUTBuilt-in IR-cut, no color deviation
View Angle80°
Pan/Tilt RangeHorizontal 355°, Vertical 90°
Night Vision RangeUp to 10 meters (10 IR-LEDs)
AudioTwo-way audio, Noise reduction
Network InterfaceRJ-45 Ethernet
Wireless Connectivity802.11 b/g/n Wi-Fi (2.4 GHz only)
Wireless SecurityWEP, WPA, WPA2 encryption
Alarm DetectionMotion Detection
Alarm NotificationEmail, Phone Push, Buzzer
StorageMicro SD card (up to 128GB)
Recording ModesManual, Alarm, Timed
Compatible SystemsiOS, Android, Windows PC (Sricam PC app)
Dimensions (L x W x H)7.3 x 7.6 x 10 cm (2.87 x 2.99 x 3.94 inches)
Product Weight175 g (0.38 lbs)
MaterialPolycarbonate (PC)
Power Input5 Volts, 6 Watts

9. Warranty and Support

For warranty information and technical support, please refer to the warranty card included in your package or visit the official SriHome website. Keep your purchase receipt as proof of purchase for warranty claims.

Contact Information: Please refer to the contact details provided in your product packaging or on the official SriHome website for the most up-to-date support information.

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