GENBOLT GB213E WiFi Outdoor Security Camera User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your GENBOLT GB213E WiFi Outdoor Security Camera. Please read this manual thoroughly before use to ensure proper functionality and safety.

The GENBOLT GB213E is a high-performance outdoor security camera featuring 1080p Full HD resolution, color night vision, active siren, two-way audio, auto-tracking, and flexible storage options. Its robust IP66 waterproof design ensures reliable operation in various weather conditions.

2. Package Contents

Verify that all items listed below are included in your package. If any items are missing or damaged, please contact customer support.

• GENBOLT GB213E WiFi Outdoor Security Camera
• 3-meter Power Adapter
• LAN Cable
• Screw Package for mounting
• User Manual

Figure 2.1: Included Components. This image displays the GENBOLT GB213E camera along with its accessories: a power adapter, a LAN cable, a screw package for installation, and the user manual.

3. Setup

3.1. Initial Power On and Network Connection

1. Connect Power: Plug the 3-meter power adapter into the camera's power port and then into an electrical outlet. The camera will power on and initiate its startup sequence.
2. Network Connection (Temporary Wired Setup Recommended): For initial setup, it is recommended to connect the camera directly to your router using the provided LAN cable. This ensures a stable connection for the first-time configuration.
3. Download App: Download the "CamHi" app from the App Store (iOS) or Google Play Store (Android) on your smartphone or tablet.
4. Add Camera: Open the CamHi app. Use the barcode scanner feature within the app to scan the QR code located on your camera. This will automatically add the camera to your app.
5. Configure WiFi: Follow the in-app instructions to connect the camera to your 2.4GHz WiFi network. Ensure your phone is also connected to the 2.4GHz network during this process.
6. Test WiFi Signal: Before permanent installation, test the camera's WiFi signal strength at your desired mounting location using an extension lead. Ensure a stable connection to your router.

3.2. Micro SD Card Installation

The camera supports Micro SD cards up to 128GB (FAT32 format) for local storage. To install the SD card:

1. Power Off: Disconnect the camera from power before installing or removing the Micro SD card.
2. Locate Slot: The Micro SD card slot is located inside the camera housing. You will need to open the assembly using the supplied hex key.
3. Insert Card: Carefully slide the Micro SD card into the slot on the PCB until it clicks into place. Ensure correct orientation.
4. Secure Cover: Re-secure the camera housing cover to maintain its IP66 waterproof rating.
5. Format Card: After powering on, access the camera settings in the CamHi app to format the Micro SD card.

Figure 3.1: TF Card Slot Location. This diagram highlights the internal placement of the TF (Micro SD) card slot within the camera's assembly.

3.3. Mounting the Camera

The GENBOLT GB213E is designed for wall mounting. Choose a location that provides the desired viewing angle and has a stable WiFi signal.

1. Mark Drilling Points: Use the mounting template (if provided, or the camera base) to mark the screw holes on the wall.
2. Drill Holes: Drill pilot holes at the marked locations. Insert wall anchors if necessary.
3. Secure Camera: Attach the camera base to the wall using the provided screws.
4. Adjust Angle: Once mounted, adjust the camera's pan and tilt manually to achieve the initial desired coverage. Fine-tuning can be done via the app.

Figure 3.2: Example Outdoor Installation. This image shows the GENBOLT GB213E camera securely mounted on the exterior wall of a house, overlooking the surrounding area.

4. Operating Instructions

4.1. Live View and Remote Access

Access your camera's live feed from anywhere using the CamHi app on your smartphone, tablet, or PC (Mac OS, Windows).

• Open the CamHi app and select your camera from the device list.
• The live view will display the current feed.
• Use the on-screen controls to pan (355° horizontal) and tilt (90° vertical) the camera.
• Utilize the 4x digital zoom feature to view details.

Figure 4.1: Multi-Device Access. This image illustrates how the GENBOLT GB213E camera feed can be accessed and monitored from various devices, including smartphones, tablets, and desktop computers.

4.2. Color Night Vision

The camera is equipped with 6 infrared LEDs and 9 spotlights, enabling full-color night vision up to 20 meters, even in complete darkness.

Figure 4.2: Color Night Vision in Action. This image shows the GENBOLT GB213E camera mounted outdoors at night, with its spotlights activated to provide clear, full-color visibility of the surrounding area.

4.3. Motion Detection and Auto Tracking

Configure motion detection zones and sensitivity within the app. When motion is detected, the camera can automatically track the moving object and trigger an alarm.

• Motion Zones: Define specific areas in the camera's view for motion detection.
• Auto Tracking: The camera will automatically follow detected movement within its pan/tilt range.
• Scheduled Alarms: Set specific time periods for motion detection and alarms to be active.

Figure 4.3: Auto Tracking Feature. This image demonstrates the camera's auto-tracking capability, showing it following a person moving across a backyard, ensuring continuous surveillance.

Figure 4.4: Scheduled Alarm Settings. A screenshot of the CamHi app interface displaying options to set specific time periods for motion detection and alarm activation throughout the week.

4.4. Two-Way Audio and Siren

The built-in microphone and speaker allow for two-way communication. You can also activate a customizable siren to deter intruders.

• Two-Way Talk: Speak through the camera and hear responses via the app.
• Active Siren: Pre-record a custom siren or use the default alarm sound to activate upon motion detection. The spotlight will also illuminate.

Figure 4.5: Two-Way Audio Communication. This image depicts a user communicating with a delivery person at their door using the camera's integrated two-way audio system.

Figure 4.6: Active Deterrence. An image showing the camera's siren and spotlight activating to warn off a potential intruder, with a "Stop Now!" message overlay.

4.5. Recording and Playback

Recordings can be stored on a Micro SD card (up to 128GB, FAT32) with intelligent loop recording, or via cloud storage (7-day free trial available).

• Local Storage: Recordings are saved to the installed Micro SD card.
• Cloud Storage: Upload events to the encryption cloud server (subscription may apply after trial).
• Playback: Access recorded footage through the CamHi app's playback feature, allowing you to review specific timeframes.

Figure 4.7: Flexible Storage Options. This image displays the app interface, highlighting the availability of both cloud storage (with a 7-day free trial) and local TF (Micro SD) card storage for recordings.

Figure 4.8: Video Playback Interface. A screenshot of the CamHi app showing a calendar and timeline for reviewing recorded video footage from the camera.

5. Maintenance

Regular maintenance ensures optimal performance and longevity of your GENBOLT GB213E camera.

• Cleaning: Periodically clean the camera lens and housing with a soft, damp cloth. Avoid abrasive cleaners or solvents.
• Firmware Updates: Check the CamHi app regularly for available firmware updates to ensure your camera has the latest features and security enhancements.
• SD Card Management: If using a Micro SD card, ensure it is formatted periodically (e.g., every 3-6 months) through the app to maintain performance. The camera features intelligent loop recording, but formatting can help prevent data corruption.
• Power Supply: Ensure the power adapter and cable are free from damage and properly connected.

Figure 5.1: Ensuring Camera Longevity. This image features a shield icon, symbolizing the importance of maintaining your camera for continuous protection and optimal performance.

6. Troubleshooting

If you encounter issues with your camera, refer to the following common solutions:

6.1. Connection Issues

• Camera Offline:
  • Ensure the camera is powered on and the power adapter is securely connected.
  • Verify your WiFi network is active and the camera is within range.
  • Confirm your router is broadcasting a 2.4GHz WiFi signal, as the camera primarily uses this frequency for initial setup and operation.
  • Try restarting the camera and your router.
• Failed to Add Camera:
  • Ensure your smartphone is connected to the same 2.4GHz WiFi network as the camera during setup.
  • Double-check the WiFi password entered in the app.
  • Try connecting the camera via LAN cable for initial setup if WiFi connection fails.

6.2. Recording and Playback Issues

• No Recordings:
  • Check if a Micro SD card is properly installed and formatted (FAT32).
  • Ensure motion detection or continuous recording settings are enabled in the app.
  • Verify the SD card is not full. If it is, loop recording should overwrite old footage, but a reformat might be needed.
• Poor Video Quality:
  • Ensure the camera lens is clean.
  • Check your network bandwidth. A weak WiFi signal can affect streaming quality.
  • Adjust video resolution settings in the app if available.

6.3. Email Alarm Issues

• No Email Alerts:
  • Ensure motion detection is enabled and configured correctly.
  • Verify email settings in the app. Note that some users have reported better compatibility with Yahoo email accounts for alerts.
  • Check your spam/junk folder for alert emails.

7. Specifications

8. Warranty and Support

GENBOLT provides comprehensive support for your product:

• Exchange Policy: 30-day exchange period from the date of purchase.
• Warranty: 1-year warranty covering manufacturing defects.
• Technical Support: Free technical support is available.

Contact Information:

• Email: uk@genbolt.com
• Phone: +1 (778)807-9710 (Monday - Friday, 5:30 AM to 10:30 AM PST)