Introduction
This manual provides essential information for the setup, operation, maintenance, and troubleshooting of your BlackBerry Keyone Limited Edition Black smartphone. Designed for productivity and security, the BlackBerry Keyone combines a physical keyboard with the Android operating system.
Getting Started
Package Contents
Verify that your package contains the following items:
- BlackBerry Keyone Device
- Data Cable
- Headset
- Ear Muffs
- PIN Ejector Tool
- Wall Charger
- Quick Start Guide (QSG)
Device Layout

This image shows the front of the BlackBerry Keyone, highlighting its 4.5-inch touchscreen display and the integrated physical QWERTY keyboard below it. The front camera and earpiece are visible at the top.

The rear of the BlackBerry Keyone, featuring a textured, soft-touch grip material and the BlackBerry logo centrally placed. The main camera and dual-tone LED flash are located at the top.

The left side of the BlackBerry Keyone, featuring the volume up/down buttons and a customizable convenience key below them.

The right side of the BlackBerry Keyone, showing the power/lock button located towards the top.

The top edge of the BlackBerry Keyone, where the 3.5mm headphone jack is located.

The bottom edge of the BlackBerry Keyone, displaying the USB-C charging port flanked by speaker grilles.
SIM Card and Memory Card Installation
Locate the SIM card tray on the side of your device. Use the provided PIN ejector tool to open the tray. Insert your GSM SIM card and an optional microSD memory card into the designated slots. Ensure the tray is fully reinserted.
Initial Power On and Setup
Press and hold the power button on the right side of the device until the BlackBerry logo appears. Follow the on-screen prompts to complete the initial setup, including language selection, Wi-Fi connection, Google account setup, and security settings.
Charging the Device
Connect the provided USB-C data cable to the charging port at the bottom of your device and the wall charger. Plug the wall charger into a power outlet. The device supports Quick Charge 3.0, allowing for approximately 50% charge in 36 minutes.
Device Operation
Physical Keyboard Functions
The BlackBerry Keyone features a smart physical QWERTY keyboard with multiple functionalities:
- Touch Navigation: Swipe across the keyboard to scroll through web pages, emails, and lists.
- Flick Typing: Utilize predictive text suggestions by flicking words upwards from the keyboard onto the screen.
- Customizable Shortcuts: Assign shortcuts to individual keys for quick access to apps, contacts, or functions.
- Embedded Fingerprint Sensor: The spacebar integrates a fingerprint sensor for secure unlocking and authentication.
Touchscreen Interface
The 4.5-inch touchscreen display provides an intuitive interface for interacting with applications and content. It is protected by Corning Gorilla Glass 4 for enhanced durability.
Camera Usage
The device is equipped with a 12MP rear camera featuring a large pixel sensor (1.55um), autofocus, and dual-tone LED flash for improved low-light performance. The front camera is 8MP, suitable for video calls and selfies. Open the camera application to capture photos and videos.
Battery Management
The BlackBerry Keyone is powered by a 3505mAh battery designed for extended usage. To optimize battery life, manage background app usage, adjust screen brightness, and utilize power-saving modes.
Operating System and Performance
The smartphone runs on Android 7.1 Nougat, powered by the Qualcomm Snapdragon 625 Octa-Core 2.0 GHz 64-bit processor and Adreno 506 GPU, coupled with 4GB of RAM. This configuration ensures smooth multitasking and application performance.
Maintenance and Care
Cleaning Your Device
To clean your BlackBerry Keyone, use a soft, lint-free cloth. Avoid using harsh chemicals or abrasive materials that could damage the screen or casing. For stubborn marks, a slightly damp cloth with water can be used, ensuring no moisture enters ports.
Software Updates
Regularly check for and install software updates to ensure your device has the latest features, security patches, and performance improvements. You can typically find update options in the device's settings menu under 'System' or 'About phone'.
Troubleshooting Common Issues
If you encounter issues with your BlackBerry Keyone, consider the following steps:
- Device Unresponsive: Press and hold the power button for approximately 10-15 seconds to force a restart.
- Connectivity Problems: Check Wi-Fi and cellular data settings. Try toggling Airplane Mode on and off. Restarting the device can often resolve temporary network issues.
- Application Issues: If an app is not functioning correctly, try clearing its cache and data in the app settings, or uninstall and reinstall the app.
- Poor Battery Life: Review app usage in battery settings to identify power-hungry applications. Reduce screen brightness and disable unnecessary features like GPS or Bluetooth when not in use.
- Factory Reset: As a last resort for persistent software issues, you may perform a factory reset. This will erase all data on your device, so ensure you have backed up important information beforehand. Navigate to Settings > System > Reset options > Erase all data (factory reset).
Technical Specifications
| Feature | Specification |
|---|---|
| Model Number | BBB100-1 |
| Operating System | Google Android 7.1 Nougat |
| Processor | Qualcomm Snapdragon 625 Octa-Core 2.0 GHz |
| RAM | 4 GB |
| Internal Storage | 64 GB |
| Display Size | 4.5 Inches |
| Display Resolution | 720 x 1280 |
| Rear Camera | 12 MP (1.55um large pixel) with Autofocus and Dual-Tone LED Flash |
| Front Camera | 8 MP |
| Battery Capacity | 3505 mAh |
| Talk Time | Up to 21 Hours |
| Dimensions (L x W x H) | 5.87 x 2.85 x 0.87 inches |
| Item Weight | 10.2 ounces |
| Connectivity | Wi-Fi, Cellular (GSM ONLY), GPS |
| Audio Jack | 3.5 mm (adapter required) |
Support and Additional Resources
For further assistance, you may refer to the official PDF User Guide available online. This document provides detailed information on all features and functions of your BlackBerry Keyone.
Official User Guide (PDF): Download PDF User Guide
For warranty information, please refer to the documentation provided with your purchase or contact BlackBerry customer support.







