Introduction
This manual provides essential information for the installation, operation, and maintenance of your HPE DL Gen10 x8/x16/x8 Riser Kit. Please read these instructions carefully before proceeding with installation to ensure proper functionality and to prevent damage to the component or system.
Image: The HPE DL Gen10 x8/x16/x8 Riser Kit, showing its metal frame, red circuit board, and multiple PCI Express slots. The kit is designed to expand the PCI Express capabilities of compatible servers.
Setup and Installation
The HPE DL Gen10 x8/x16/x8 Riser Kit is designed for specific HPE ProLiant DL Gen10 servers. Ensure your server model is compatible before installation.
- Preparation:
- Power down the server and disconnect all power cables.
- Open the server chassis according to your server's service manual.
- Ensure you are working in an electrostatic discharge (ESD) safe environment. Use an ESD wrist strap.
- Locate Riser Slot:
Identify the designated riser slot on the server's motherboard. Refer to your server's documentation for the exact location.
- Install Riser Kit:
- Carefully align the riser kit with the motherboard's riser connector.
- Gently press down on both ends of the riser kit until it is firmly seated in the connector. Do not force it.
- Secure the riser kit using any provided screws or retention clips within the server chassis.
- Install Expansion Cards (Optional):
Once the riser kit is installed, you can insert compatible PCI Express expansion cards (e.g., network cards, storage controllers) into the available slots on the riser kit. Ensure cards are fully seated and secured with their retention mechanisms.
- Close Chassis and Power On:
- Close the server chassis cover.
- Reconnect all power cables and power on the server.
- Verify that the system recognizes the newly installed riser kit and any expansion cards.
Operation
The HPE DL Gen10 x8/x16/x8 Riser Kit functions as an expansion backplane, providing additional PCI Express slots for your server. Once installed, it operates passively, allowing the server's operating system and drivers to manage any installed expansion cards.
- Compatibility: Ensure any expansion cards installed into the riser kit are compatible with your server model and operating system.
- Driver Installation: Install necessary drivers for any expansion cards added to the riser kit. Refer to the documentation provided with your expansion cards.
- System Monitoring: Monitor server health and component status through your server's management interface (e.g., HPE iLO) to ensure proper operation of the riser and installed cards.
Maintenance
The HPE DL Gen10 x8/x16/x8 Riser Kit requires minimal maintenance. Regular server maintenance practices will generally suffice.
- Dust Removal: Periodically inspect the server interior for dust accumulation. Use compressed air to gently clean the riser kit and surrounding components to ensure optimal airflow and prevent overheating.
- Firmware Updates: While the riser kit itself typically does not have user-updatable firmware, ensure your server's system ROM (BIOS/UEFI) and any installed expansion card firmware are kept up-to-date.
- Physical Inspection: During server maintenance, visually inspect the riser kit for any signs of damage, loose connections, or corrosion.
Troubleshooting
If you encounter issues after installing the HPE DL Gen10 x8/x16/x8 Riser Kit or an expansion card, consider the following troubleshooting steps:
- Card Not Detected:
- Ensure the riser kit is fully seated in its motherboard connector.
- Ensure the expansion card is fully seated in the riser kit slot.
- Verify the expansion card is compatible with your server and the riser kit.
- Check server BIOS/UEFI settings for PCI slot configuration.
- System Instability:
- Ensure all drivers for the expansion card are correctly installed and up-to-date.
- Check for any resource conflicts in the operating system's device manager.
- Test the system with one expansion card at a time to isolate the issue.
- Power Issues:
- Ensure the server's power supply is adequate for all installed components, including the riser and expansion cards.
- Check for any auxiliary power connectors on high-power expansion cards and ensure they are connected.
If problems persist, consult your server's service manual or contact HPE technical support.
Specifications
| Feature | Detail |
|---|---|
| Product Type | Expansion Card (Riser Card) |
| Model Number | 870548-B21 |
| Brand | HP (Hewlett Packard Enterprise) |
| PCI Express Slots | 3 (x8/x16/x8 configuration) |
| Hardware Interface | PCI Express x8 |
| Item Weight | 1.98 pounds (0.9 kg) |
| Product Dimensions (LxWxH) | 15.5 x 11 x 4.6 inches (39.37 x 27.94 x 11.68 cm) |
| UPC | 190017113845 |
| Date First Available | September 21, 2017 |
Warranty Information
This HPE DL Gen10 x8/x16/x8 Riser Kit is covered by a standard HPE product warranty. For specific terms, conditions, and duration of your warranty, please refer to the documentation included with your server system or visit the official HPE support website. Keep your proof of purchase for warranty claims.
Support and Contact Information
For technical assistance, product documentation, or further support regarding your HPE DL Gen10 x8/x16/x8 Riser Kit, please utilize the following resources:
- HPE Support Website: Visit www.hpe.com/support for drivers, manuals, and troubleshooting guides.
- Server Documentation: Refer to the service manual specific to your HPE ProLiant DL Gen10 server model.
- Contact Support: If online resources do not resolve your issue, contact HPE technical support directly through their website or designated support channels.