Product Overview
The Franke 119.0500.480 Granite Soap Dispenser in White Polar is designed for convenient and hygienic dispensing of liquid soap or lotion. This dispenser features a durable granite-like finish on the top section, a chrome spout, and a plastic container for the soap. It is designed for easy top-filling, simplifying refills without needing to access under the sink.

An image showing the Franke 119.0500.480 Granite Soap Dispenser. The dispenser features a white polar top section with a chrome spout and base, designed for countertop installation.
Key features include:
- Total height of the dispenser (with container for soap): 270mm.
- Total height without height of the container for soap: 57mm.
- Range of the spout: 84mm.
- Container capacity: 350ml.
- Convenient top-filling design.
Setup and Installation
This soap dispenser is designed for countertop installation, typically next to a sink. A mounting set is included with the product for installation.
Required Tools (Not Included):
- Drill (if no pre-drilled hole exists)
- Appropriate drill bit for countertop material
- Adjustable wrench or pliers
- Sealant (optional, for extra water resistance)
Installation Steps:
- Prepare the Mounting Hole: Ensure there is a mounting hole in your countertop with a diameter between Ø28mm and Ø40mm. If not, carefully drill a hole within this range, following safety guidelines for your countertop material.
- Insert Dispenser Body: From the top of the countertop, insert the threaded body of the dispenser through the mounting hole.
- Secure from Below: From underneath the countertop, slide the rubber washer, then the metal washer, and finally thread the locking nut onto the dispenser body. Tighten the locking nut securely by hand, then use an adjustable wrench or pliers to snug it up, ensuring the dispenser is stable and does not wobble. Do not overtighten.
- Attach Soap Container: Screw the plastic soap container onto the threaded base of the dispenser from underneath the countertop. Ensure it is tightly sealed to prevent leaks.
- Initial Filling: For initial use, fill the container with liquid soap or lotion from the top by lifting the dispenser head.
Operating Instructions
Operating the Franke soap dispenser is straightforward:
- Dispensing Soap: Press down firmly on the top of the dispenser head. The pump mechanism will draw soap from the container and dispense it through the spout. Release to allow the pump to reset.
- Refilling: When the soap level is low, simply lift the dispenser head (the top section with the spout) straight up from the countertop. Pour liquid soap or lotion directly into the plastic container from the top. Once filled, reinsert the dispenser head firmly back into its opening. The convenient top-filling design eliminates the need to go under the sink for refills.
Maintenance and Care
Regular cleaning and proper care will ensure the longevity and optimal performance of your Franke soap dispenser.
Cleaning:
- Exterior: Wipe the exterior surfaces (granite-like top and chrome spout) with a soft, damp cloth and mild soap. Rinse thoroughly with clean water and dry with a soft cloth to prevent water spots.
- Avoid Abrasives: Do not use abrasive cleaners, scouring pads, or harsh chemicals (e.g., ammonia-based cleaners, bleach) as these can damage the finish of the dispenser.
- Spout Cleaning: If the spout becomes clogged, remove the dispenser head and rinse the spout under warm running water. A small brush or toothpick can be used to clear any blockages.
Long-Term Storage:
If the dispenser will not be used for an extended period, empty the soap container and rinse it thoroughly with water. Pump clean water through the dispenser until it runs clear to prevent soap residue from drying and clogging the mechanism.
Troubleshooting
If you encounter issues with your Franke soap dispenser, try the following solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Dispenser not pumping soap | Container is empty Pump mechanism clogged Air lock in pump | Refill the soap container. Remove dispenser head and rinse pump mechanism and spout under warm water. Pump several times to prime the pump. Ensure the container is full enough for the pump tube to be submerged. |
| Soap leaks from dispenser base | Container not screwed on tightly Damaged seal | Ensure the soap container is securely screwed onto the dispenser base. Check for any visible damage to seals or washers. Contact customer support if damaged. |
| Dispenser head loose or wobbly | Mounting nut under countertop is loose | From underneath the countertop, tighten the locking nut on the threaded body of the dispenser. |
Specifications
Detailed specifications for the Franke 119.0500.480 Granite Soap Dispenser:
| Feature | Detail |
|---|---|
| Model Number | 119.0500.480 |
| Color | White Polar |
| Material | Plastic (container), Granite-like finish (top), Chrome (spout/base) |
| Product Dimensions (L x W x H) | 10.63" x 3.7" x 2.36" (270mm x 94mm x 60mm) |
| Total Height (with container) | 270mm |
| Height Above Countertop (without container) | 57mm |
| Spout Reach | 84mm |
| Container Capacity | 350ml |
| Mounting Hole Diameter | Ø28mm - Ø40mm |
| Rosette Diameter | Ø47mm |
| Item Weight | 15.1 ounces (approx. 428g) |
| Included Components | Dispenser unit, soap container, mounting set |
Warranty Information
Specific warranty details for the Franke 119.0500.480 Granite Soap Dispenser are typically provided with the product packaging or can be found on the official Franke website. Please refer to the documentation included with your purchase or visit www.franke.com for the most up-to-date warranty terms and conditions applicable to your region.
Customer Support
For further assistance, technical support, or inquiries regarding your Franke 119.0500.480 Granite Soap Dispenser, please contact Franke customer service. Contact information can usually be found on the official Franke website or within the product packaging.
You may visit the official Franke website at www.franke.com to find contact details for your specific region or to access additional resources.







