1. Introduction
Thank you for choosing the SYBO Commercial Grade Stainless Steel Bain Marie Food Warmer. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new appliance. Please read these instructions thoroughly before use and retain them for future reference.

Image 1.1: The SYBO Commercial Grade Stainless Steel Bain Marie Food Warmer, showcasing its three food pans filled with different food items, ready for serving.
2. Safety Instructions
- Always ensure the unit is placed on a stable, level, and heat-resistant surface.
- Do not operate the unit without water in the well. Dry burning can cause damage.
- Keep hands and face away from steam when removing lids or pans.
- Ensure the power cord is not damaged and is properly plugged into a grounded outlet (110-120V).
- Do not immerse the electrical unit in water or other liquids.
- Unplug the unit before cleaning or servicing.
- This appliance is for commercial use. Use only as intended.
3. Package Contents
Verify that all components are present:
- Bain Marie base unit
- Three 1/3 size food pans
- Three 1/3 size lids
- Drain spigot (if included with model)
4. Setup
- Placement: Place the Bain Marie unit on a stable, flat, and heat-resistant surface. Ensure adequate ventilation around the unit.
- Install Drain Spigot: If your model includes a separate drain spigot, carefully screw it into the designated opening on the side of the unit. Ensure it is tightened securely to prevent leaks.
- Fill Water Well: Pour water into the main well of the unit. Fill up to the 'MAX' line indicated inside the well. Do not overfill.
- Insert Food Pans: Place the three 1/3 size food pans into the water well. Ensure they sit securely.
- Add Food: Fill the food pans with your prepared dishes.
- Cover Pans: Place the lids on top of the food pans to retain heat and moisture.
Video 4.1: This video demonstrates the process of filling the water well and placing food pans into a commercial food warmer, similar to the SYBO model.
Video 4.2: This video illustrates the installation of a drain faucet on a commercial food warmer, a useful step for initial setup and maintenance.
5. Operating Instructions
- Power On: Plug the power cord into a standard 110-120V electrical outlet. The 'POWER' indicator light will illuminate.
- Set Temperature: Turn the temperature control knob to your desired heat setting. The 'HEAT' indicator light will turn on, signifying that the unit is heating. The temperature range is typically 86-230°F (30-110°C).
- Preheat: Allow the unit to preheat for approximately 15-20 minutes to reach the desired temperature.
- Serve: Once the food is heated to the desired temperature, it is ready to be served. The unit will maintain the set temperature automatically.
- Automatic Shut-off: The unit features an automatic shut-off and keep-warm function. The 'HEAT' indicator light will cycle on and off as the unit maintains temperature.

Image 5.1: Close-up of the SYBO Food Warmer's control panel, showing the temperature knob and indicator lights for power and heating.
Video 5.2: This video demonstrates the general operation of a bain marie food warmer, including setting the temperature and serving food.
6. Maintenance
6.1 Cleaning
- Unplug: Always unplug the unit from the power outlet and allow it to cool completely before cleaning.
- Remove Pans: Carefully remove the food pans and lids. These are typically dishwasher safe.
- Drain Water: Open the drain spigot to empty the water from the well. Ensure all water is drained.
- Clean Interior/Exterior: Wipe the interior and exterior surfaces of the unit with a damp cloth and mild detergent. Do not use abrasive cleaners or scouring pads, as these can damage the stainless steel finish.
- Rinse and Dry: Rinse thoroughly with clean water and dry completely before storing or next use.

Image 6.1: A visual representation of the food warmer's easy-to-clean stainless steel construction, highlighting its durability and hygiene.
6.2 Storage
Store the clean and dry unit in a cool, dry place away from direct sunlight and moisture.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not heat | Not plugged in; power outage; faulty outlet; temperature knob set to 'OFF'. | Check power connection; verify outlet functionality; turn temperature knob to desired setting. |
| Food not warm enough | Temperature setting too low; insufficient preheating time; lids not properly sealed. | Increase temperature setting; allow more preheating time; ensure lids are securely placed. |
| Water level drops quickly | Evaporation due to prolonged use; drain spigot not fully closed. | Refill water to 'MAX' line as needed; ensure drain spigot is tightly closed. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | ZCK165A-3 |
| Material | Food Grade 304 Stainless Steel |
| Dimensions (L x W x H) | 24" x 15" x 9" |
| Item Weight | 23.7 Pounds |
| Capacity | 24 Liters (Total) |
| Number of Trays | 3 (1/3 size pans) |
| Voltage | 110-120 Volts |
| Wattage | 1200 Watts |
| Temperature Range | 86-230°F (30-110°C) |
| Certifications | ETL, CE, ROHS |

Image 8.1: Detailed dimensions of the SYBO Food Warmer base unit and its individual 1/3 size food pans.
9. Warranty & Support
SYBO offers a 30-day free return/exchange policy and a 6-month limited warranty on this product. For any questions, concerns, or support needs, please do not hesitate to contact SYBO customer service. We are dedicated to providing satisfactory products and services.
For further assistance, please visit the SYBO Store on Amazon.





