Introduction
This user manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your ZTE MF971V Mobile WiFi Hotspot. Please read this manual carefully before using the device to ensure proper functionality and optimal performance.
Product Overview

Front view of the ZTE MF971V Mobile WiFi Hotspot, showing the display screen and ZTE logo.

Back view of the ZTE MF971V Mobile WiFi Hotspot, alongside its USB charging cable.
The ZTE MF971V is a portable 4G LTE Mobile WiFi Hotspot designed to provide high-speed internet access for multiple devices simultaneously. It supports up to 32 Wi-Fi devices and features a 1.44-inch TFT LCD screen for status information.
Setup Guide
1. Inserting the SIM Card and Battery
- Open the back cover of the device.
- Insert a Micro SIM card with an activated data plan into the SIM card slot. Ensure the SIM card is correctly oriented.
- Insert the provided 2300mAh Lithium Ion battery into its compartment.
- Replace the back cover, ensuring it clicks securely into place.
2. Initial Power On and Configuration
- Press and hold the power button until the device powers on and the screen illuminates.
- Wait for the device to boot up and establish a network connection. The screen will display network status.
- Important for AT&T and T-Mobile users: Manual APN (Access Point Name) change is required for internet access.
- For AT&T: APN is "Phone" or "WAP Cingular".
- For T-Mobile: APN is "fast.t-mobile.com".
- Refer to the device's web interface settings for APN configuration.
Operating Instructions
Connecting Devices to the Hotspot
- Ensure the ZTE MF971V is powered on and has an active network connection.
- On your Wi-Fi enabled device (smartphone, tablet, laptop), search for available Wi-Fi networks.
- Select the Wi-Fi network name (SSID) displayed on the hotspot's screen or on the label inside the battery compartment.
- Enter the Wi-Fi password (Key) also displayed on the hotspot's screen or label.
- Your device should now be connected to the internet via the hotspot.
Understanding the Display Screen
The 1.44-inch TFT LCD screen provides real-time information about the hotspot's status, including:
- Signal strength indicator
- Network type (4G LTE, 3G)
- Battery level
- Number of connected Wi-Fi devices
- Data usage (upload/download)
- Wi-Fi SSID and password
Maintenance
- Charging: Charge the device using the provided USB cable and a compatible power adapter. The battery indicator on the screen will show charging status.
- Cleaning: Use a soft, dry cloth to clean the device. Avoid using liquid cleaners or abrasive materials.
- Storage: When not in use for extended periods, store the device in a cool, dry place. It is recommended to fully charge the battery before long-term storage.
- Software Updates: Periodically check the manufacturer's website or the device's web interface for firmware updates to ensure optimal performance and security.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No Internet Connection |
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| Device Not Powering On |
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| Slow Internet Speed |
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Specifications
| Feature | Detail |
|---|---|
| Model Name | MF971V |
| 4G LTE Bands | FDD B1/2/3/4/5/7/8/17&12/20/28, TDD B38/40/41 |
| 3G Bands | UMTS B1/2/5/8 |
| Speed (LTE FDD) | DL/UL 300/50Mbps (Category 6) |
| Display | 1.44” TFT LCD screen |
| SIM Card Type | Micro SIM |
| Battery | 2300mAh Lithium Ion |
| Max Wi-Fi Devices | Up to 32 |
| Wi-Fi Standard | 802.11 b/g/n/ac, 2x2 MIMO, dual band (2.4&5.8GHz) |
| Product Dimensions | 10.7 x 1 x 6.5 cm; 80 g |
Warranty and Support
For warranty information, please refer to the documentation included with your product or visit the official ZTE website. Warranty terms and conditions may vary by region and retailer.
For technical support or further assistance, please contact your seller or the official ZTE customer support channels. Keep your product model number (MF971V) and purchase details ready when seeking support.
You can often find additional resources, FAQs, and driver downloads on the ZTE Global Website.





