Introduction
Thank you for choosing the Zinus Santiago Wood Platform Bed Frame. This manual provides essential information for the safe assembly, operation, and maintenance of your new bed frame. This durable platform bed frame is designed to support your mattress without the need for a box spring, offering a sturdy foundation for a comfortable sleep.
Key features include:
- Unique sturdy design: The frame encloses the mattress to prevent slipping, with ample under-bed space.
- Durably engineered: Made of genuine solid wood with an interior steel framework for outstanding longevity and dependability.
- No box spring needed: Reliable and closely spaced wood slats are designed to support and extend the life of your latex, memory foam, or spring mattress.
- Easy assembly: All parts, tools, and instructions are shipped in one efficiently packed box for simple set-up.
Safety Information
Please read and understand all instructions before assembly and use. Keep this manual for future reference.
- Weight Capacity: Do not exceed the maximum weight capacity of 700 pounds for Queen and King sizes, and 350 pounds for Twin size. Exceeding this limit may cause damage to the frame and potential injury.
- Ensure all bolts and screws are securely tightened before use and periodically check for tightness.
- Do not allow children to play on or under the bed frame.
- Use the bed frame on a flat, level surface.
Package Contents
Before beginning assembly, ensure all parts are present and undamaged. If any parts are missing or damaged, please contact Zinus customer support.
- Headboard
- Slat Set
- Wooden Foundation Components
- Assembly Hardware (bolts, screws, Allen key, mini Allen ratchet)
Setup and Assembly
Assembly is designed to be straightforward and typically takes less than an hour. All necessary tools are included.
- Unpack Components: Carefully remove all parts from the packaging. Lay them out on a clean, soft surface to prevent scratches. Verify all parts are present against the included parts list.
- Assemble the Headboard: Attach the headboard panels and supports as per the detailed instructions provided in your package. Ensure all connections are firm.
- Construct the Side Rails: Connect the side rails to the headboard and footboard (if applicable) using the provided hardware. Do not fully tighten bolts until the entire frame is assembled.
- Install Center Support: Place and secure the center support beam(s) to the frame. This is crucial for mattress stability and longevity.
- Attach Slats: Unroll and position the wooden slats across the frame. Many Zinus slat sets feature Velcro strips to prevent shifting. Ensure slats are evenly spaced and securely attached to the frame.
- Final Tightening: Once all components are in place, go back and fully tighten all bolts and screws. Do not overtighten.

Image: All parts and tools included for assembly.

Image: Close-up of the assembly tools, including an Allen key and mini ratchet.

Image: The bed frame with wooden slats providing mattress support.

Image: Detail of the wooden slats with non-slip tape for mattress stability.
Operating Instructions
The Zinus Santiago Wood Platform Bed Frame is designed for immediate use once assembled.
- Place your mattress directly onto the wooden slats. A box spring is not required.
- The frame's design helps prevent mattress slippage.
- Utilize the under-bed space for storage as needed.
Maintenance
Proper care will ensure the longevity of your Zinus Santiago Wood Platform Bed Frame.
- Cleaning: Wipe the frame with a dry cloth to remove dust and debris. Avoid using harsh chemicals or abrasive cleaners that could damage the finish.
- Regular Checks: Periodically inspect all bolts and connections to ensure they remain tight. Re-tighten if necessary.
- Avoid Excessive Moisture: Keep the bed frame in a dry environment to prevent wood warping or damage.
Troubleshooting
If you encounter any issues with your bed frame, consider the following common solutions:
- Squeaking Noises: Check all bolts and screws for tightness. Loose connections are a common cause of squeaking. Ensure the slats are properly seated and not rubbing against the frame.
- Mattress Shifting: Verify that the mattress is correctly positioned within the frame. The integrated design and non-slip tape on the slats are intended to minimize movement.
- Instability: Ensure the bed frame is on a level surface. Re-check all assembly connections for proper tightening.
If problems persist, please contact Zinus customer support for further assistance.
Specifications
| Feature | Detail |
|---|---|
| Model Number | OLB-SWPBHT-12Q |
| Size | Queen |
| Product Dimensions | 81.77"L x 61.16"W x 40.5"H |
| Color | Black |
| Material | Wood, Steel (interior framework) |
| Weight | 73.3 pounds |
| Maximum Weight Recommendation | 700 pounds (Queen/King), 350 pounds (Twin) |
| Assembly Required | Yes |
| Product Care Instructions | Wipe with Dry Cloth |
Warranty and Support
Your Zinus Santiago Wood Platform Bed Frame comes with a worry-free 5-year limited warranty. This warranty covers manufacturing defects and ensures your product meets Zinus's quality standards.
For warranty claims, missing parts, or any other support needs, please contact Zinus customer service. You can typically find contact information on the Zinus website or through your purchase platform.
Return Policy: This product is eligible for a 90-day easy return policy through Amazon. Please refer to Amazon's return policy for specific details and procedures.





