1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your SANNCE 16-Channel 1080P DVR Recorder. Please read this manual thoroughly before using the product to ensure proper setup and functionality. This DVR is designed for security surveillance applications, offering 1080P recording capabilities, email alerts, and motion detection features.
Image: Front view of the SANNCE 16-Channel 1080P DVR Recorder.
2. Package Contents
Verify that all items listed below are included in your package. If any items are missing or damaged, please contact customer support.
- 1x SANNCE 16-Channel 1080P DVR Recorder
- 1x Power Adapter
- 1x USB Mouse
- 1x User Manual
- Window Stickers
Image: Visual representation of the SANNCE DVR and its included accessories.
Video: An unboxing video demonstrating the contents of an ANNKE 2MP Lite 16CH DVR package, which is similar to the SANNCE DVR.
3. Setup
3.1 Physical Connections
Follow these steps to connect your DVR system:
- Connect Power: Plug the 12V DC power adapter into the DVR's power input port and then into a power outlet.
- Connect Mouse: Insert the USB mouse into one of the USB ports on the DVR.
- Connect Monitor: Connect your monitor to the DVR using an HDMI cable (for high-definition display) or a VGA cable.
- Connect Network: For remote viewing and network features, connect the DVR to your router or a PoE switch using an Ethernet cable.
- Connect Cameras: Attach your security cameras to the DVR's BNC video input ports. Ensure each camera's power input is also connected to a suitable power supply.
Image: Diagram illustrating the various ports on the back panel of the DVR for connections.
Video: Instructions on how to connect an analog camera to an ANNKE DVR system, demonstrating the BNC and power connections.
3.2 Hard Drive Installation
This DVR model does not include a pre-installed hard drive. You will need to install a compatible 3.5-inch SATA hard drive (up to 6TB capacity) for video recording.
- Power Off: Ensure the DVR is powered off and unplugged before proceeding.
- Remove Cover: Unscrew the top cover of the DVR.
- Connect Cables: Connect the SATA data cable and power cable to the hard drive.
- Secure Hard Drive: Align the hard drive with the mounting holes inside the DVR chassis and secure it with screws.
- Replace Cover: Reattach the DVR cover and secure it with screws.
- Format Hard Drive: After installation, power on the DVR and navigate to the storage settings to format the new hard drive. This is crucial for proper recording.
Video: A guide on how to install a hard drive in an 8-Channel DVR, demonstrating the physical installation steps.
Video: A demonstration of the hard disk installation method for a DVR.
4. Operating Instructions
4.1 Initial Setup Wizard
Upon first power-up, the DVR will guide you through an initial setup wizard. Follow the on-screen prompts to configure basic settings such as language, date/time, network settings, and user accounts.
4.2 Live View
After initial setup, the DVR will display the live view from your connected cameras. You can switch between single-camera view and multi-camera grid views using the on-screen controls or mouse.
Image: Illustrates the 1080P Full HD live streaming capability of the DVR.
4.3 Playback
To review recorded footage, access the 'Playback' menu. You can search for recordings by date, time, and event type. The DVR supports H.265+ video compression for efficient storage.
Image: Comparison showing storage efficiency with H.264+ video compression.
4.4 Motion Detection & Email Alerts
Configure motion detection zones and sensitivity in the 'Alarm' settings. When motion is detected, the DVR can trigger recording, send email alerts, or push notifications to your mobile device.
Image: Depicts smart human detection triggering push notifications and email alerts.
4.5 Remote Access (Mobile App)
Download the SANNCE Vision mobile app from your device's app store. Register an account, add your DVR by scanning the QR code or entering the device ID, and enjoy live viewing and playback remotely from your smartphone or tablet.
Image: A user accessing live camera feeds and playback remotely via a mobile app.
Video: A short preview showcasing the SANNCE 16CH DVR Security System, including remote viewing features.
5. Maintenance
5.1 General Care
To ensure the longevity and optimal performance of your DVR, keep it in a cool, dry, and well-ventilated area. Avoid exposing it to direct sunlight, extreme temperatures, or high humidity. Regularly clean the exterior with a soft, dry cloth.
5.2 Firmware Updates
Periodically check the SANNCE official website for available firmware updates. Firmware updates can improve system stability, add new features, and enhance security. Follow the instructions provided with the firmware update carefully.
6. Troubleshooting
If you encounter issues with your DVR, refer to the following common troubleshooting steps:
- No Video Signal:
- Check all video cable connections between cameras and the DVR, and between the DVR and the monitor.
- Ensure cameras are powered on and functioning correctly.
- Verify the correct video input type (AHD, TVI, CVI, CVBS, IP) is selected for each channel in the DVR settings.
- Network Connection Issues:
- Confirm the Ethernet cable is securely connected to both the DVR and the router/switch.
- Check your router's internet connection.
- Verify network settings (IP address, DNS) in the DVR's network configuration. Try enabling DHCP if available.
- Hard Drive Not Detected/Recording:
- Ensure the hard drive is correctly installed and both SATA data and power cables are securely connected.
- Access the DVR's storage settings and format the hard drive.
- If the issue persists, the hard drive may be faulty and require replacement.
7. Specifications
| Feature | Specification |
|---|---|
| Model Number | SU-DM61WA000/V1#NUS |
| Video Channels | 16 Channels |
| Video Resolution | 1080P |
| Video Compression | H.265+ |
| Compatible Devices | Camera, Laptop, Smartphone, Tablet, Television |
| Connectivity Technology | HDMI, USB, VGA |
| Memory Storage Capacity | Up to 6 TB (Hard Disk Not Included) |
| Item Weight | 2.81 pounds |
| Package Dimensions | 13.62 x 11.06 x 3.27 inches |
8. Warranty and Support
SANNCE products typically come with a manufacturer's warranty. Please refer to the warranty card included in your package or visit the official SANNCE website for detailed warranty terms and conditions. For technical assistance, product inquiries, or troubleshooting not covered in this manual, please contact SANNCE customer support through their official channels.
