AMES 2398110
AMES 2398110 NeverLeak Decorative Wall Mount Hose Reel
Instruction Manual
1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your AMES 2398110 NeverLeak Decorative Wall Mount Hose Reel. Designed for durability and aesthetic appeal, this hose reel features a corrosion-resistant metal construction and the innovative NeverLeak aluminum water system, ensuring reliable performance for years.
2. Safety Information
- Always ensure the hose reel is securely mounted to a stable surface to prevent tipping or detachment.
- Do not overtighten hose connections, as this can damage threads.
- Drain all water from the hose reel and hose before freezing temperatures to prevent damage.
- Keep children and pets away from the hose reel during operation.
3. Key Features
- Decorative Design: Features a floral-inspired pattern and brown finish to complement outdoor living spaces.
- NeverLeak Aluminum Water System: Engineered to prevent cross-threading and leaks, ensuring a reliable water flow. This system is designed to withstand temperature drops without becoming brittle or cracking, unlike plastic alternatives.
- Durable Construction: Made from corrosion-resistant metal for long-lasting use.
- High Capacity: Accommodates up to 125 feet of 5/8-inch diameter garden hose.
- Integrated Storage Tray: Conveniently located on top for storing spray nozzles, gardening gloves, or other small tools.
- Includes Leader Hose: Comes with a leader hose for immediate connection to your water source.
Understanding the NeverLeak System
The AMES NeverLeak aluminum water system is a core component of this hose reel, designed to eliminate common issues found in traditional hose reels. Unlike plastic systems that can become brittle and crack due to weather or cross-threading, the aluminum construction provides superior durability and a leak-free connection.
Video Description: This official AMES video demonstrates the benefits and durability of the NeverLeak aluminum water system, highlighting its resistance to leaks and cross-threading compared to plastic alternatives.
4. Product Overview

The AMES NeverLeak Decorative Wall Mount Hose Reel, brown, securely mounted on a brick wall, showcasing its elegant design and a coiled green garden hose.

The hose reel mounted on a gray wooden wall, demonstrating its versatility in different outdoor settings.

A close-up view of the integrated storage tray, featuring the AMES logo and a slotted design for drainage.

Detail of the robust metal hose connection, part of the NeverLeak system, ensuring a secure and leak-free attachment.

An informational diagram illustrating the dimensions (15.88 in. Height, 23.5 in. Width, 19.16 in. Depth), hose capacity (125 ft of 5/8 in. hose), weight (14 lbs), and leader hose length (72 in.) of the hose reel.
5. Setup and Installation
The AMES 2398110 hose reel is designed for wall mounting. Ensure you select a sturdy wall or deck surface capable of supporting the weight of the reel and a full hose (approximately 15 lbs for the reel plus the weight of the hose and water).
5.1. Tools Required (Not Included)
- Drill
- Appropriate drill bits for your mounting surface (wood, masonry, etc.)
- Level
- Measuring tape
- Pencil
- Wrench (for hose connections)
5.2. Installation Steps
- Choose Location: Select a suitable location near a water spigot, ensuring sufficient space for the hose reel and hose operation.
- Mark Mounting Holes: Hold the hose reel mounting bracket against the wall at the desired height. Use a level to ensure it is straight and mark the positions for the mounting screws.
- Drill Pilot Holes: Drill pilot holes at the marked locations. Use appropriate drill bits and wall anchors if necessary for your wall type.
- Mount the Reel: Secure the hose reel to the wall using suitable screws (not included, but often provided with wall anchors). Ensure all screws are tightened firmly.
- Connect Leader Hose: Attach the included leader hose to your outdoor water spigot and to the inlet connection on the hose reel. Hand-tighten, then use a wrench for a quarter turn to ensure a snug, leak-free connection.
- Attach Garden Hose: Connect your garden hose to the outlet connection on the reel. Hand-tighten, then use a wrench for a quarter turn.
6. Operating Instructions
The AMES 2398110 NeverLeak Decorative Wall Mount Hose Reel operates manually, providing simple and reliable hose management.
6.1. Unwinding the Hose
- Ensure the water spigot is turned off before unwinding.
- Grasp the end of your garden hose and pull it gently away from the reel. The reel will rotate freely, allowing the hose to unwind.
- Pull out only the necessary length of hose for your task.
6.2. Winding the Hose
- After use, turn off the water spigot and relieve any pressure in the hose by opening the nozzle.
- Locate the manual crank handle on the side of the reel.
- Turn the crank handle clockwise to begin winding the hose back onto the reel. Guide the hose evenly across the reel to prevent tangles and ensure proper storage.
7. Maintenance
Regular maintenance will extend the life and performance of your hose reel.
- Winterization: Before the first freeze, disconnect the hose reel from the water supply. Drain all water from both the garden hose and the leader hose. Store the hose reel in a protected area if possible, or ensure it is completely dry to prevent ice damage to the water system.
- Cleaning: Periodically clean the exterior of the hose reel with a damp cloth to remove dirt and debris. Avoid abrasive cleaners that could damage the finish.
- Connection Checks: Annually inspect all hose connections for wear or damage. Replace gaskets if necessary to maintain a leak-free seal.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Water Leakage at Connections | Loose connection, worn gasket, cross-threading (less likely with NeverLeak system) | Ensure connections are tight. Replace worn gaskets. Re-thread carefully if cross-threading is suspected. |
| Hose Kinking During Winding/Unwinding | Improper hose guidance, hose material stiffness | Guide the hose evenly across the reel while winding. Ensure the hose is not twisted before winding. |
| Crank Handle is Stiff | Debris in mechanism, lack of lubrication | Inspect for debris and clear if found. Apply a small amount of silicone lubricant to moving parts if needed. |
| Water System Damage in Cold Weather | Water left in system during freezing temperatures | Ensure proper winterization by draining all water and storing in a protected area. |
9. Specifications
| Attribute | Detail |
|---|---|
| Brand | AMES |
| Model Number | 2398110 |
| Material | Metal |
| Color | Brown |
| Item Dimensions (L x W x H) | 19.16 x 14.97 x 15.88 inches |
| Item Weight | 15 Pounds |
| Hose Capacity | 125 feet of 5/8-inch diameter hose |
| Operation Mode | Manual |
| Included Components | Hose Reel Wall Mnt, Leader Hose |
10. Warranty Information
The AMES 2398110 NeverLeak Decorative Wall Mount Hose Reel comes with a 5-year manufacturer's warranty. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims. For specific warranty details and to initiate a claim, please contact AMES customer support.
11. Customer Support
For further assistance, questions, or to report any issues with your AMES NeverLeak Hose Reel, please visit the official AMES website or contact their customer service department. Contact information can typically be found on the product packaging or the AMES brand website.
12. About AMES
AMES has been a trusted name in tools and outdoor equipment since 1774. With a legacy built on quality craftsmanship and durable materials, AMES products are designed to meet the demands of gardening and landscaping tasks. The NeverLeak system is a testament to their commitment to innovation and reliability.
Video Description: This official AMES brand video provides a brief history of the company, established in 1774, and showcases their dedication to manufacturing quality tools.
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