Product Overview
The ProCom Dual Fuel Ventless Gas Fireplace Insert is designed to provide efficient and elegant heating for your home. This zero-clearance fireplace insert features an arched style and hand-painted ceramic fiber logs, creating the ambiance of a traditional fireplace without the need for a vent or chimney.
Equipped with patented dual fuel technology, this unit can operate on either Liquid Propane or Natural Gas, delivering up to 15,000 BTU of heat and capable of warming areas up to 800 square feet. Its thermostatic control allows for precise temperature management, cycling the burner on and off to maintain your desired comfort level.
For detailed installation and safety information, please refer to the official user manual PDF available for download: ProCom PCS150T User Manual (PDF).
Key Features
- Dual Fuel Technology: Operates on either Natural Gas or Liquid Propane.
- High Heat Output: Provides 15,000 BTU, heating up to 800 square feet.
- Realistic Logs: Features 4 hand-painted ceramic fiber logs for an authentic look.
- Thermostatic Control: Automatically cycles the burner to maintain desired room temperature.
- Easy Ignition: Battery-assisted Piezo ignition for quick startup.
- Safety Assurance: Equipped with an Oxygen Depletion Sensor (ODS) system.
- Ventless Design: No chimney or vent required for operation.
- Compact Dimensions: Measures approximately 27.7″H x 16″W x 10.75″D.
Important Safety Information
WARNING:
- This appliance is for indoor use only. Do not install or use in recreational vehicles or boats.
- Vent Free heaters do not operate at elevations above 4,500 feet altitude. Operation above this altitude may cause improper combustion.
- This product is not for sale to residents in California. Check your local regulations before purchasing and installation.
- Always ensure proper ventilation as specified in the full user manual.
- Installation and service must be performed by a qualified installer, service agency, or gas supplier.
Setup and Installation
The ProCom Ventless Gas Fireplace Insert is designed for wall-mount installation. It comes with the necessary burner, door, and logs for assembly. Due to the nature of gas appliances, professional installation is highly recommended to ensure safety and proper operation.


Before installation, carefully review the complete installation instructions provided in the user manual PDF. Ensure all local codes and regulations for gas appliance installation are followed. Verify that the gas supply (Natural Gas or Liquid Propane) matches the unit's configuration.
Log Placement: The ceramic logs are hand-painted and designed for specific placement to ensure proper flame appearance and operation. Refer to the manual for detailed diagrams on log arrangement. Incorrect log placement can affect performance and safety.
Operating Instructions
To operate your ProCom fireplace insert:
- Gas Supply: Ensure the gas supply valve to the unit is fully open.
- Ignition: Use the battery-assisted Piezo ignition system. Follow the specific lighting procedure outlined in the full user manual, which typically involves pressing and holding the control knob while activating the igniter.
- Thermostatic Control: Once lit, adjust the thermostatic control knob to your desired temperature setting. The unit will automatically cycle the burner on and off to maintain this temperature.
- Flame Adjustment: The unit features an adjustable flame. Consult the manual for instructions on how to modify the flame height if applicable.
- Shutting Down: To turn off the unit, turn the control knob to the "OFF" position and close the main gas supply valve if the unit will not be used for an extended period.


Maintenance
Regular maintenance ensures the longevity and safe operation of your fireplace insert.
- Cleaning: Keep the area around the fireplace insert clear of combustible materials. Periodically clean the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners.
- Log Inspection: Inspect the ceramic logs regularly for any signs of damage or displacement. Ensure they are positioned correctly as per the manual to prevent improper combustion.
- Pilot and Burner: Annually, or as needed, inspect the pilot and burner ports for dust, lint, or debris. Clean gently with a soft brush or compressed air.
- Gas Connections: Periodically check all gas connections for leaks using a soap solution. Never use an open flame to check for leaks.
- Professional Service: It is recommended to have the unit inspected and serviced by a qualified technician at least once a year.
Troubleshooting
If you encounter issues with your fireplace insert, refer to the following common troubleshooting steps. For complex problems or gas-related concerns, always contact a qualified service technician.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not light or is hard to light. | Gas supply off, pilot light issue, igniter malfunction, or air in gas line. | Ensure gas supply is on. Follow lighting instructions carefully. Bleed air from gas line if newly installed. Check battery for Piezo ignition. If pilot won't stay lit, contact a technician. |
| Whistling sound during operation. | Gas pressure issues, debris in burner, or improper log placement. | Verify correct gas pressure. Inspect burner ports for obstructions. Ensure logs are placed according to the manual. If whistling persists, consult a qualified technician. |
| Logs appear damaged or are loose. | Shipping damage or improper handling. | Carefully inspect logs upon receipt. If damaged, contact the retailer or manufacturer for replacement before operation. Ensure logs are securely placed. |
| Unit shuts off unexpectedly (ODS activated). | Low oxygen levels in the room. | Increase ventilation by opening a window or door. Do not operate in small, unventilated spaces. If ODS continues to activate, cease use and contact a technician. |
For issues not listed here or if solutions do not resolve the problem, refer to the comprehensive troubleshooting guide in the full user manual or contact ProCom customer support.
Product Specifications
| Brand | ProCom |
| Model Name | Dual Fuel (PCS150T) |
| Power Source | Gas Powered (Natural Gas or Liquid Propane) |
| Heat Output | 15,000 BTU |
| Heating Coverage | Up to 800 sq. ft. |
| Product Dimensions (D x W x H) | 10.75" x 16" x 27.8" |
| Material | Ceramic (logs) |
| Finish Type | Hand-painted |
| Installation Type | Wall Mount |
| Ventilation Type | Vent Free |
| Item Weight | 10.75 Pounds |
| UPC | 800084026756 |
Warranty and Support
Specific warranty details for the ProCom Dual Fuel Ventless Gas Fireplace Insert are typically provided with the product documentation. Please refer to the warranty card or the full user manual for information regarding coverage, duration, and terms.
For technical support, service inquiries, or to order replacement parts, please contact ProCom Heating customer service. Contact information can usually be found in the user manual or on the manufacturer's official website.





