1. Introduction
This manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of your Salus RT310i Smart Thermostat. Please read this manual carefully before installation and use to ensure safe and efficient operation.
The Salus RT310i is a wireless, internet-controlled thermostat designed to provide precise temperature control for your heating system, offering convenience and energy efficiency through remote access via a smartphone application.
2. Safety Information
Important: Installation should only be carried out by a qualified electrician or competent person. Always isolate the mains supply before commencing any electrical work.
- Ensure the power supply is disconnected before installation or maintenance.
- Do not expose the device to moisture or extreme temperatures.
- Keep out of reach of children.
- Follow all local regulations and safety standards during installation.
3. Package Contents
Verify that all components are present in the package:
- RT310i Thermostat
- RT310i Receiver
- Internet Gateway (iTG500)
- USB Power Cable and Adapter
- Ethernet Cable
- Mounting Screws and Wall Plugs
- Quick Start Guide
4. Setup
4.1. Receiver Installation
The receiver connects directly to your boiler or heating system. It should be installed in a dry, accessible location, away from metal objects that could interfere with the wireless signal.
- Isolate Power: Turn off the mains power supply to your heating system at the consumer unit.
- Mount Receiver: Use the provided screws and wall plugs to securely mount the receiver to a wall.
- Wiring: Connect the receiver to your boiler according to the wiring diagram provided in the Quick Start Guide. Typically, this involves Live, Neutral, and Switched Live connections. Consult a qualified electrician if you are unsure about wiring.
- Restore Power: Once wiring is complete and secure, restore the mains power supply. The receiver's LED indicators should illuminate.
No product images were provided for this section. An image showing the receiver's wiring terminals and typical boiler connections would be beneficial here.
4.2. Thermostat Placement
The RT310i thermostat is wireless and can be placed anywhere in your living space. For optimal performance, consider the following:
- Place it in a main living area, away from direct sunlight, drafts, or heat sources (e.g., radiators, TVs).
- Ensure it is at a height of approximately 1.5 meters from the floor.
- Avoid placing it behind curtains or furniture.
No product images were provided for this section. An image illustrating ideal thermostat placement in a room would enhance clarity.
4.3. Internet Gateway (iTG500) Setup
The iTG500 gateway connects your thermostat to the internet, allowing remote control.
- Connect Power: Plug the USB power cable into the iTG500 gateway and then into the power adapter. Plug the adapter into a wall socket.
- Connect to Router: Use the provided Ethernet cable to connect the iTG500 gateway to an available LAN port on your internet router.
- Check LEDs: Once powered, the gateway's LEDs should indicate a successful connection to both power and the internet. Refer to the gateway's specific manual for LED status meanings.
No product images were provided for this section. An image showing the iTG500 gateway connected to a router and power would be helpful.
4.4. Pairing the Devices
The thermostat, receiver, and gateway need to be paired to communicate.
- Receiver Pairing Mode: Press and hold the pairing button on the receiver until its LED starts flashing.
- Thermostat Pairing Mode: On the RT310i thermostat, navigate to the pairing menu (refer to the Quick Start Guide for specific button presses).
- Gateway Pairing: Open the Salus Smart Home app on your smartphone. Follow the in-app instructions to add a new device and pair the gateway. The app will guide you through connecting the thermostat and receiver to the gateway.
- Confirmation: Once successfully paired, the LEDs on the receiver and gateway will indicate a stable connection, and the thermostat will display the current temperature.
No product images were provided for this section. Images showing the pairing buttons on the receiver and thermostat, and screenshots of the app pairing process, would be beneficial.
4.5. App Installation and Account Creation
To control your RT310i remotely, download the Salus Smart Home app.
- Download the "Salus Smart Home" app from the Apple App Store or Google Play Store.
- Create a new user account or log in if you already have one.
- Follow the in-app instructions to add your RT310i system.
No product images were provided for this section. Screenshots of the app store pages and the app's initial setup screens would be useful.
5. Operating Instructions
5.1. Manual Control (Thermostat)
You can adjust the temperature directly on the RT310i thermostat.
- Set Temperature: Use the UP/DOWN buttons to adjust the desired temperature. The new setpoint will be displayed.
- Temporary Override: If a schedule is active, manually changing the temperature will temporarily override the schedule until the next scheduled event.
- Mode Selection: Some models may have a mode button to switch between Heat, Cool (if applicable), and Off modes.
No product images were provided for this section. An image of the thermostat's display and buttons would be helpful.
5.2. App Control
The Salus Smart Home app provides full control and scheduling capabilities.
- Current Status: View the current room temperature and setpoint.
- Adjust Temperature: Drag the temperature dial or use +/- buttons to change the setpoint.
- Scheduling: Create and modify heating schedules for different days and times.
- Modes: Switch between various operating modes (e.g., Auto, Manual, Holiday, Frost Protection).
- Geofencing: Set up geofencing to automatically adjust heating based on your proximity to home.
No product images were provided for this section. Screenshots of the app's main control screen and scheduling interface would be highly beneficial.
5.3. Scheduling
Program your heating schedule for optimal comfort and energy savings.
- Open the Salus Smart Home app and select your RT310i thermostat.
- Navigate to the "Schedule" or "Program" section.
- Choose the day(s) you wish to program.
- Set time periods and corresponding desired temperatures. You can typically set multiple events per day (e.g., morning, day, evening, night).
- Save your changes.
No product images were provided for this section. Screenshots of the app's scheduling interface would be very useful.
6. Maintenance
The Salus RT310i thermostat requires minimal maintenance to ensure continued optimal performance.
- Cleaning: Wipe the thermostat and receiver surfaces with a soft, dry cloth. Do not use abrasive cleaners or solvents.
- Battery Replacement (Thermostat): The thermostat is typically powered by AA batteries. When the low battery indicator appears on the display, replace the batteries with new alkaline batteries. Ensure correct polarity.
- Firmware Updates: The gateway and thermostat firmware may be updated automatically via the internet. Ensure your gateway remains connected to the internet for these updates.
No product images were provided for this section. An image showing how to open the thermostat to replace batteries would be helpful.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No display on thermostat | Dead batteries | Replace batteries with new ones. |
| Heating not turning on |
|
|
| Cannot control via app |
|
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| Inaccurate temperature reading | Thermostat placed in an unsuitable location (e.g., near heat source, draft). | Relocate the thermostat to a more central and stable temperature area (see Section 4.2). |
No product images or videos were provided for this section. A video demonstrating common troubleshooting steps, such as re-pairing, would be highly beneficial.
8. Specifications
| Feature | Detail |
|---|---|
| Power Supply (Thermostat) | 2 x AA Alkaline Batteries |
| Power Supply (Receiver) | 230V AC 50Hz |
| Power Supply (Gateway) | 5V DC (via USB adapter) |
| Max Load (Receiver) | 16 (5) A |
| Temperature Range | 5°C - 35°C |
| Control Algorithm | ITLC (Internal Temperature Load Compensation) |
| Communication | 868 MHz (Thermostat to Receiver), Ethernet (Gateway to Router) |
| App Compatibility | Salus Smart Home (iOS & Android) |
9. Warranty Information
Salus Controls provides a 5-year warranty from the date of purchase against defects in materials or workmanship. This warranty does not cover damage caused by improper installation, misuse, or normal wear and tear. Proof of purchase is required for all warranty claims.
For full terms and conditions, please refer to the official Salus Controls website or contact customer support.
10. Customer Support
If you encounter any issues or have questions regarding your Salus RT310i Smart Thermostat, please contact Salus Controls customer support:
- Website: www.salus-controls.com
- Email: Refer to the website for regional support email addresses.
- Phone: Refer to the website for regional support phone numbers.
Please have your product model (RT310i) and serial number (if applicable) ready when contacting support.





