Introduction
This manual provides comprehensive instructions for the Plantronics BackBeat Go 3 Wireless Bluetooth Earphones. Please read this manual thoroughly to ensure proper setup, operation, and maintenance of your device. Retain this manual for future reference.
Package Contents
Verify that all items listed below are present in your product package:
- Plantronics BackBeat Go 3 Wireless Bluetooth Earphones
- Portable Charging Case
- Small, Medium, and Large Comfort-Fit Ear Tips
- USB Charging Cable (typically included with charging case)
Product Overview
The Plantronics BackBeat Go 3 earphones are designed for wireless audio enjoyment with a focus on comfort and durability. They feature a moisture-resistant nano-coating and come with a portable charging case for extended use.

Setup
1. Charging the Earphones and Case
Before initial use, fully charge both the earphones and the portable charging case.
- Earphones: Place the earphones into the charging case. Ensure they are properly seated. The earphones will begin charging automatically. A full charge takes approximately 2.5 hours.
- Charging Case: Connect the charging case to a USB power source using the provided USB cable. LED status lights on the case indicate the power level. The case provides up to 2 full charges, totaling an additional 13 hours of listening time for the earphones.
2. Bluetooth Pairing
To connect your earphones to a Bluetooth-enabled device:
- Ensure the earphones are charged and powered on.
- Activate Bluetooth on your smartphone or audio device.
- Put the earphones into pairing mode (refer to the specific button combination in the quick start guide if available, typically involves holding the power button until an indicator light flashes).
- On your device, select "Plantronics BackBeat Go 3" from the list of available Bluetooth devices.
- Once paired, the earphones will indicate a successful connection, and you can begin audio playback.
Operating Instructions
In-Line Controls
The earphones feature an in-line remote for convenient control:
- Volume Adjustment: Use the dedicated volume buttons.
- Track Control: Skip tracks forward or backward.
- Call Management: Answer, end, or reject calls.
- Voice Commands: Activate your smartphone's voice assistant.
Audio Features
Experience vivid, high-resolution sound with a frequency response of 20Hz - 20kHz, delivered by custom speakers and precise tuning.
Call Features
The integrated MEMS microphone with Digital Signal Processing (DSP) and full duplex echo noise reduction ensures clear call quality. The earphones support wideband audio for calls (HFP V1.7).
Battery Life
The earphones provide up to 6.5 hours of non-stop audio playback. In standby mode, they can last up to 14 days. Utilizing DeepSleep mode, stored power can last up to 6 months.
Maintenance
To ensure the longevity and optimal performance of your Plantronics BackBeat Go 3 earphones:
- Cleaning: Regularly clean the ear tips and earphone surfaces with a soft, dry cloth. Avoid using abrasive cleaners or solvents.
- Moisture Protection: The earphones feature a nano-coating for protection against sweat and light rain. However, they are not fully waterproof; avoid submerging them in water.
- Storage: When not in use, store the earphones in their portable charging case to protect them and keep them charged. Store in a cool, dry place away from extreme temperatures.
- Ear Tips: Ensure the ear tips are clean and properly attached for optimal sound quality and comfort. Replace if damaged.
Troubleshooting
If you encounter issues with your earphones, consider the following common solutions:
- No Power: Ensure the earphones and charging case are fully charged.
- Cannot Pair: Make sure Bluetooth is enabled on your device and the earphones are in pairing mode. Try unpairing and re-pairing the device.
- No Sound: Check the volume levels on both the earphones and your connected device. Ensure the earphones are properly paired and connected.
- Poor Sound Quality: Ensure ear tips are correctly seated in your ears. Check for obstructions in the earphone speakers.
- Intermittent Connection: Move closer to your connected device to reduce interference. Avoid obstacles between the earphones and the device.
For persistent issues, consult the Plantronics support website or contact customer service.
Specifications
| Feature | Specification |
|---|---|
| Model Number | 204352-70 |
| Connectivity Technology | Wireless (Bluetooth 3.0) |
| Frequency Response | 20Hz - 20kHz |
| Battery Life (Earphones) | Up to 6.5 hours audio playback |
| Battery Life (Charging Case) | Up to 13 hours additional listening time |
| Charge Time (Earphones) | Approximately 2.5 hours |
| Microphone | MEMS with DSP, full duplex echo noise reduction |
| Water Resistance | Nano-coating for sweat and rain protection |
| Control Type | In-line Media Control |
| Material | Plastic |
| Item Weight | 0.64 ounces (earphones) |
| Product Dimensions | 4.1 x 7.2 x 2.1 inches (packaging/case) |
| UPC | 017229158160 |
Warranty and Support
Plantronics products are designed for reliability and performance. For information regarding warranty coverage, technical support, or service, please visit the official Plantronics website or contact their customer support directly. Keep your proof of purchase for warranty claims.




