Dyson 222381-01 Big Ball Multifloor 2 Canister Vacuum Cleaner User Manual

1. Product Overview

The Dyson Big Ball Multifloor 2 is a bagless canister vacuum cleaner designed for effective cleaning across various floor types. Its unique design allows it to self-right when toppled, ensuring continuous cleaning without interruption.

Key Features:

• The only vacuum cleaner that self-rights when toppled.
• Hygienic and quick dust emptying mechanism.
• Articulated wand for versatile cleaning in hard-to-reach areas.
• New pneumatic cleaner head automatically adjusts to different floor types for optimal dust and dirt removal.

Dyson Big Ball Multifloor 2 canister vacuum cleaner with hose, wand, and main cleaner head attached.

2. Important Safety Instructions

Before using your Dyson Big Ball Multifloor 2, please read all instructions and cautionary markings in this manual and on the appliance. Failure to follow these instructions may result in electric shock, fire, or serious injury.

• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only Dyson recommended attachments.
• Do not use with a damaged cable or plug. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
• Do not pull or carry by cable, use cable as a handle, close a door on cable, or pull cable around sharp edges or corners. Keep cable away from heated surfaces.
• Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
• Do not pick up toxic material, such as chlorine bleach, ammonia, or drain cleaner.
• Do not use without the dust bin and filters in place.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs.

3. Package Contents

Your Dyson Big Ball Multifloor 2 package includes the following components:

• Dyson Big Ball Multifloor 2 Main Unit
• Wand and Hose Assembly
• Pneumatic Cleaner Head
• Combination Tool (brush and wide nozzle)
• Stair Tool / Crevice Tool

Crevice tool attachment for cleaning narrow spaces.

Combination tool attachment with brush and wide nozzle.

4. Assembly

Follow these steps to assemble your Dyson Big Ball Multifloor 2 vacuum cleaner:

1. Connect the Hose: Insert the hose end firmly into the main unit's inlet until it clicks into place.
2. Attach the Wand: Connect the wand to the handle end of the hose. Ensure it clicks securely.
3. Install the Cleaner Head: Attach the pneumatic cleaner head to the end of the wand. Press firmly until it locks.
4. Store Accessories: The combination tool and stair tool can be stored on the main unit or wand for easy access.

5. Operating Instructions

Powering On/Off:

Plug the power cable into a suitable electrical outlet. Press the red power button located on the main unit to turn the vacuum cleaner on or off.

Using the Cleaner Head:

The pneumatic cleaner head automatically adjusts its suction and brush bar height to suit different floor types, from hard floors to carpets. Simply glide the head over the surface to be cleaned.

The pneumatic cleaner head automatically adjusts to different floor types.

Using Attachments:

To use an attachment, detach the cleaner head from the wand. You can then attach the combination tool or crevice tool directly to the wand or the hose handle for detailed cleaning.

• Combination Tool: Use the brush for dusting delicate surfaces and the wide nozzle for general debris.
• Crevice Tool: Ideal for cleaning tight gaps, edges, and corners.

Self-Righting Feature:

The Dyson Big Ball Multifloor 2 is engineered to automatically right itself if it gets knocked over during use, allowing for uninterrupted cleaning.

The vacuum automatically rights itself if it topples.

6. Maintenance

Emptying the Dust Bin:

Empty the dust bin when the dirt reaches the MAX level. To empty:

1. Press the red button on the top of the cyclone assembly to release the dust bin from the main unit.
2. Hold the dust bin over a waste bin.
3. Press the red button again to open the base of the dust bin and release the dirt.
4. Close the dust bin base firmly until it clicks.
5. Reattach the dust bin to the main unit, ensuring it clicks into place.

Hygienic dust bin emptying mechanism.

Cleaning Filters:

Your Dyson Big Ball Multifloor 2 has washable filters. For optimal performance, wash the filters regularly, at least once a month, or more frequently if used heavily.

1. Remove the filter unit from the top of the cyclone assembly.
2. Wash the filter under cold running water until the water runs clear. Do not use detergents.
3. Shake excess water from the filter and leave it to dry completely for at least 24 hours in a warm place. Do not dry in a tumble dryer, microwave, or near an open flame.
4. Once completely dry, reinsert the filter into the vacuum cleaner.

7. Troubleshooting

If you encounter issues with your Dyson Big Ball Multifloor 2, refer to the following common problems and solutions:

• No Power: Check if the power cable is securely plugged into the outlet and the vacuum. Ensure the power button is pressed.
• Loss of Suction:
  • Check if the dust bin is full and needs emptying.
  • Inspect the hose, wand, and cleaner head for blockages.
  • Ensure filters are clean and dry.
• Unusual Noises: Turn off and unplug the vacuum. Check for any foreign objects caught in the cleaner head or hose.
• Cleaner Head Not Picking Up: Ensure the cleaner head is properly attached and free from obstructions.

If the problem persists, contact Dyson Customer Support for assistance.

8. Technical Specifications

9. Warranty and Support

Your Dyson Big Ball Multifloor 2 vacuum cleaner comes with a manufacturer's warranty. For detailed information regarding warranty coverage, registration, and terms and conditions, please refer to the documentation included with your product or visit the official Dyson website.

For technical support, spare parts, or service inquiries, please contact Dyson Customer Support. You can find contact information on the Dyson website or in your product's packaging.