Introduction
This user manual provides comprehensive instructions for the installation, operation, and maintenance of your Pura Platinum QCRO Complete Filter Replacement Kit. Please read this manual thoroughly before proceeding with any steps to ensure proper function and longevity of your filtration system.

Image: The Pura Platinum QCRO Complete Filter Replacement Kit, featuring four distinct filters. From left to right, these are the Sediment Filter, Carbon Block Filter, RO Membrane 50 GPD, and a second Carbon Block Filter. Each filter is labeled with its type and includes installation instructions and specifications.
Product Overview
The Pura Platinum QCRO Complete Filter Replacement Kit is designed to provide clean, filtered water by replacing the essential components of your Pura Platinum QCRO reverse osmosis system. This kit includes four filters necessary for a complete system refresh, ensuring optimal performance and water quality.
Kit Contents:
- Sediment Filter (1): Removes larger particles such as sand, dirt, silt, and rust.
- Carbon Block Filter (2): Reduces chlorine, taste, and odor from water.
- Reverse Osmosis (RO) Membrane 50 GPD (1): Filters out dissolved solids, heavy metals, and other contaminants.
Note: The kit contains a total of four filters: one sediment filter, two carbon block filters, and one RO membrane.
Specifications
| Component | Specification |
|---|---|
| Brand | Pura |
| Model Number | 43222-820 (Pura Platinum QCRO) |
| Product Dimensions (L x W x H) | 32.89 x 7.01 x 32.89 cm (12.95 x 2.76 x 12.95 inches) |
| Item Weight | 1.75 Kilograms (3.85 pounds) |
| RO Membrane Rating | 50 Gallons Per Day (GPD) |
| External Test Certification | NSF |
| UPC (Sediment/Carbon) | 0775600473874 |
| UPC (RO Membrane) | 0775600473942 |
Setup and Installation
Before beginning, ensure you have turned off the water supply to your reverse osmosis system and depressurized the system by opening the filtered water faucet. It is recommended to have a bucket or towel ready to catch any residual water.
General Filter Replacement Steps:
- Identify Filters: Locate the filters to be replaced. The Pura Platinum QCRO system typically uses quick-change (QC) filters.
- Remove Old Cartridge: Rotate the old cartridge counter-clockwise 1/4 turn and pull it out from the manifold head.
- Insert New Cartridge: Insert the new cartridge into the filter head and rotate clockwise 1/4 turn until it clicks into place. Ensure the cartridge is fully seated.
- Flush System: After replacing all filters, slowly turn on the water supply. Check for leaks. If leaks occur, repeat steps 1-4. Flush the system for 5 minutes before use.
Warning:
- Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
- The RO membrane module, if exposed to freezing or direct sunlight, must be replaced.
- The RO membrane module is for use on potable water supplies only.
- The RO membrane module is not to be used for treating water that is microbiologically unsafe.
Operating Instructions
Once the new filters are installed and the system has been flushed, your Pura Platinum QCRO system is ready for operation. The system will now produce purified water for your household needs.
Initial Startup:
- After flushing, close the filtered water faucet.
- Allow the system's storage tank to fill completely. This may take several hours depending on water pressure.
- Once the tank is full, open the filtered water faucet and drain the tank completely. This helps to flush out any remaining carbon fines and air from the system.
- Repeat the tank filling and draining process once more. Your system is now ready for regular use.
Maintenance
Regular maintenance of your Pura Platinum QCRO system, primarily filter replacement, is crucial for maintaining optimal water quality and system longevity.
Recommended Replacement Schedule:
- Sediment Filter: Every 6-12 months, or as needed based on water quality.
- Carbon Block Filter: Every 6-12 months, or as needed based on water quality.
- RO Membrane: Every 24-36 months, or when Total Dissolved Solids (TDS) rejection drops significantly.
Note: Actual filter life may vary depending on incoming water quality and usage.
Troubleshooting
This section addresses common issues you might encounter with your Pura Platinum QCRO system after filter replacement.
| Problem | Possible Cause | Solution |
|---|---|---|
| Water Leakage | Filters not properly seated; O-rings damaged or missing. | Ensure filters are fully inserted and rotated clockwise until they click. Check O-rings for proper placement and condition. |
| Poor Water Taste/Odor | Insufficient flushing after filter replacement; expired carbon filters. | Flush the system thoroughly as per operating instructions. Replace carbon filters if they are past their recommended lifespan. |
| Low Water Production | Clogged RO membrane; low incoming water pressure. | Replace the RO membrane if it's old or clogged. Check household water pressure. |
Warranty and Support
Information regarding specific warranty terms for the Pura Platinum QCRO Complete Filter Replacement Kit is typically provided with the original filtration system or can be obtained from the manufacturer, Pura, or your authorized dealer. As these are replacement parts, their warranty may be tied to the original system's warranty or a limited period for manufacturing defects.
For technical support, troubleshooting beyond this manual, or to inquire about warranty claims, please contact Pura customer service or your product retailer. Refer to your original system's documentation for contact details.
Note: Availability of spare parts information is not provided in the product data. Please contact the manufacturer for details.





