1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of the Swiss Madison SM-WC424 Toilet Tank Carrier. This in-wall carrier system is specifically designed for wall-hung toilet bowls and is compatible with 2x4 residential wall studs. It features a concealed tank, a durable adjustable height steel frame, a large flush actuator opening for easy access, and a foam-insulated tank to prevent condensation and reduce noise.
Figure 1: Swiss Madison SM-WC424 Toilet Tank Carrier. This image displays the complete in-wall carrier unit, including the steel frame, concealed tank, and plumbing connections.
2. Product Features
- Adjustable Height: The carrier frame allows for flexible height adjustments to suit various installation requirements.
- Dual Flush System: High-performance gravity-fed dual flush mechanism offers a choice of 0.8 gallons per flush (gpf) for partial flush or 1.6 gpf for full flush, promoting water conservation.
- Easy Access: A large opening for the flush actuator plate provides convenient access to the internal tank components and the speedy valve for maintenance or adjustments.
- Insulated Tank: The tank is foam-insulated to prevent condensation (sweating) and minimize operational noise.
- Concealed Design: Provides a clean and modern aesthetic by hiding all pipework and the tank within the wall.
Figure 2: Key features of the Wall-Hung Carrier. This diagram highlights the dual-flush mechanism, concealed tank, removable flush plate for access, and adjustable height functionality.
3. Required Components for Installation
The SM-WC424 Toilet Tank Carrier is one part of a complete wall-hung toilet system. The following components are required for a full installation and are sold separately:
- Wall-Hung Toilet Bowl: A compatible wall-hung toilet bowl (e.g., Swiss Madison St. Tropez Toilet SM-WT449).
- Dual-Flush Actuator Plate: A dual-flush actuator plate (e.g., Swiss Madison SM-WC001) is necessary to operate the flushing mechanism and provide access to the tank.
Figure 3: Essential components for a complete wall-hung toilet installation. This image shows the SM-WC424 carrier, a wall-hung toilet bowl, and a dual-flush actuator plate.
4. Installation Guidelines
The Swiss Madison SM-WC424 carrier is designed for installation within 2x4 residential wall studs. Proper installation is crucial for stability and functionality. It is recommended that installation be performed by a qualified professional.
4.1. Stud Compatibility
Ensure your wall construction utilizes 2x4 residential studs. This model is specifically engineered for this stud depth. For commercial applications or 2x6 studs, a different carrier model (e.g., SM-WC426) may be required.
Figure 4: Residential vs. Commercial Carrier. This image clarifies that the SM-WC424 is for 4-inch (2x4) residential studs, distinguishing it from carriers for 6-inch (2x6) commercial studs.
4.2. Wall-Hung Design Integration
The carrier is installed directly into the wall studs, providing a secure and stable foundation for the wall-hung toilet. The design allows for concealed plumbing, contributing to a minimalist bathroom aesthetic. The flush plate is installed over the finished wall, providing both functional control and access to the tank.
Figure 5: Wall-Hung Design. This illustration shows how the carrier integrates into the wall, with concealed plumbing and the over-wall flush plate for tank access.
4.3. Dimensions and Rough-in
Refer to the detailed dimension diagram for precise measurements and rough-in requirements. Accurate measurements are critical for proper fit and function.
Figure 6: SM-WC424 Dimensions. This technical drawing provides all necessary measurements for the carrier, including height, width, depth, and plumbing connection points.
5. Operation
The SM-WC424 carrier operates with a dual-flush actuator plate (sold separately). This system allows users to choose between two flush volumes:
- Partial Flush (0.8 gpf): For liquid waste, press the smaller button on the actuator plate.
- Full Flush (1.6 gpf): For solid waste, press the larger button on the actuator plate.
This dual-flush functionality helps conserve water by using only the necessary amount for each flush. Ensure the actuator plate is correctly installed and aligned for proper function.
6. Maintenance
Access to the internal components of the tank is achieved by removing the flush actuator plate. This allows for inspection, cleaning, or replacement of the fill valve and flush valve mechanisms. Regular cleaning of the toilet bowl and external surfaces should be performed using non-abrasive cleaners.
- To access the tank, carefully remove the flush actuator plate according to its specific instructions.
- Inspect the fill and flush valves periodically for wear or debris.
- Clean the tank interior if sediment buildup is observed.
7. Troubleshooting
If you encounter issues with your Swiss Madison SM-WC424 Toilet Tank Carrier, consider the following common troubleshooting steps:
- No Flush or Weak Flush: Check the water supply valve to ensure it is fully open. Verify that the flush actuator plate is correctly installed and engaging the flush mechanism. Inspect the fill valve for proper water level.
- Continuous Running Water: This often indicates an issue with the flush valve seal or the fill valve. Remove the actuator plate and inspect the flush valve for obstructions or wear. Adjust the fill valve if the water level is too high.
- Leaking: Identify the source of the leak. If it's from connections, ensure they are tightened properly. If the tank itself is leaking, professional assistance may be required.
- Noise Issues: Ensure all connections are secure. If a vibrating noise occurs after flushing, it may indicate a loose component or an issue with the fill valve.
For persistent issues, it is recommended to consult a qualified plumber or contact Swiss Madison customer support.
8. Specifications
| Attribute | Detail |
|---|---|
| Model Number | SM-WC424 |
| Brand | Swiss Madison |
| Product Dimensions | 5.5"D x 23"W x 46.5"H |
| Material | Stainless Steel (Frame), Plastic (Tank components) |
| Item Weight | 33 Pounds |
| Installation Type | Wall Mounted (for 2x4 Residential Studs) |
| Maximum Weight Capacity | 500 Pounds |
| Flush Type | Dual Flush (0.8 gpf / 1.6 gpf) |
| UPC | 858169007107 |
9. Warranty and Support
9.1. Warranty Information
The Swiss Madison SM-WC424 Toilet Tank Carrier comes with a 1 Year Limited Warranty. Please retain your proof of purchase for warranty claims. For full details regarding warranty coverage and terms, refer to the official Swiss Madison warranty documentation or their website.
9.2. Customer Support
For technical assistance, installation questions, or warranty inquiries, please visit the official Swiss Madison website or contact their customer support department. Contact information can typically be found on the product packaging or the manufacturer's website.
