1. Introduction
This manual provides essential information for the safe and efficient operation of your Gree Multi21+ Tri-Zone Wall Mount Mini Split Air Conditioner Heat Pump. This system is designed to provide heating and cooling for up to three separate zones using advanced G10 inverter technology and eco-friendly R410A refrigerant. Please read this manual thoroughly before installation and operation to ensure proper use and to maintain product longevity.

Image: Overview of the Gree Multi21+ Tri-Zone Mini Split system, showing the outdoor condenser unit and multiple indoor wall-mounted units.
2. Safety Information
Always adhere to local and national electrical codes. Improper installation or repair can cause electric shock, fire, or injury. Only qualified and licensed HVAC technicians should install, maintain, and repair this equipment. Do not attempt to modify this product. Ensure the power supply is disconnected before any maintenance or cleaning procedures. Keep children and pets away from the outdoor unit.
3. Product Overview
The Gree Multi21+ Tri-Zone system consists of one outdoor condenser unit and three indoor wall-mounted units, allowing independent temperature control in different rooms. The system utilizes G10 inverter technology for energy efficiency and consistent temperature regulation.

Image: A Gree indoor wall-mounted mini split unit with its remote control, illustrating the primary components for user interaction.
Key features include:
- G10 Inverter Technology: Provides energy savings, reduces outdoor noise, and maintains steady room temperatures.
- Multi-Zone Capability: Heats and cools up to three zones independently.
- Eco-friendly R410A Refrigerant: Utilizes a refrigerant with lower environmental impact.
- Wi-Fi Capable: An optional Wi-Fi kit (sold separately) allows remote control via a smartphone.

Image: Icons representing key features and certifications of the Gree Mini Split system, including warranty, Wi-Fi readiness, heating and cooling capabilities, AHRI certification, G10 Inverter Technology, ETL listing, and Energy Star rating.
4. Setup and Installation
Installation of the Gree Multi21+ Tri-Zone Mini Split system must be performed by a state-licensed HVAC contractor to ensure proper function, safety, and warranty validity. Attempting self-installation may void your warranty and pose safety risks.
Required Components (Not Included):
- 1/4" x 3/8" line set
- 1/4" x 1/2" line set
- 1/4" x 5/8" line set
Optional Wi-Fi Kit:
A field-installed Wi-Fi kit accessory is available separately to enable remote control of the unit via your smartphone. Consult your HVAC contractor for installation of this accessory.

Image: A Gree outdoor condenser unit, which is a key component of the mini split system.
5. Operating Instructions
Your Gree Multi21+ system can be controlled using the included wireless remote control. Each indoor unit operates independently.
Basic Operation Modes:
- Cool Mode: Provides cooling to lower the room temperature.
- Heat Mode: Provides heating to raise the room temperature.
- Fan Mode: Circulates air without heating or cooling.
- Dry Mode: Reduces humidity in the room.
- Auto Mode: Automatically selects heating or cooling based on the set temperature.

Image: A visual depicting the dual functionality of the system, capable of both cooling (blue, snowflakes) and heating (orange, sun), with a comfortable couple in between.
Using the Remote Control:
The remote control allows you to adjust temperature, change modes, set fan speed, and access other functions. Point the remote control directly at the indoor unit when operating.

Image: A detailed close-up of the Gree remote control, showing buttons for mode, fan, swing, sleep, timer, and temperature adjustment.
Refer to the remote control section of the full user manual for detailed instructions on each button and function, including setting timers, sleep mode, and 'I FEEL' function.

Image: A floor plan illustration demonstrating how the Gree Multi-Zone Ductless Mini Split System can maintain different temperatures in various rooms, such as 70°F, 72°F, and 68°F.
6. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your unit. Always disconnect power before performing any maintenance.
Indoor Unit:
- Filter Cleaning: Clean the air filters every two weeks or as needed, especially during heavy use. Remove filters, wash with lukewarm water, and dry thoroughly before reinserting.
- Surface Cleaning: Wipe the indoor unit's surface with a soft, damp cloth. Do not use harsh detergents or abrasive cleaners.
Outdoor Unit:
- Coil Cleaning: Periodically check the outdoor coil for dirt and debris. Clean with a soft brush or water hose. Avoid bending the coil fins.
- Clearance: Ensure there is adequate clearance around the outdoor unit for proper airflow. Remove any obstructions like leaves, grass, or snow.
For detailed cleaning and maintenance procedures, consult a licensed HVAC professional.
7. Troubleshooting
Before contacting customer support, review the following common issues and their potential solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on | No power supply; Remote control batteries low | Check circuit breaker; Replace remote control batteries |
| Insufficient cooling/heating | Dirty air filters; Blocked outdoor unit; Incorrect mode setting; Temperature setting too high/low | Clean air filters; Clear obstructions; Select correct mode; Adjust temperature setting |
| Unusual noise | Loose parts; Obstruction in fan; Refrigerant flow noise (normal) | Contact HVAC technician if persistent; Ensure no obstructions |
| Water leakage from indoor unit | Clogged drain pipe; Improper installation | Contact HVAC technician for inspection and repair |
If the problem persists after attempting these solutions, please contact a licensed HVAC professional for assistance.
8. Specifications
This section outlines the technical specifications for the Gree Multi21+ Tri-Zone Mini Split Air Conditioner Heat Pump, model MULTI36CVIR306.
| Feature | Detail |
|---|---|
| Brand | GREE |
| Model Name | MULTI36CVIR306 |
| Cooling Power | 36,000 British Thermal Units (BTU) |
| Capacity | 3 Tons |
| Seasonal Energy Efficiency Ratio (SEER) | 21 |
| Voltage | 230 Volts |
| Refrigerant | R 410A |
| Form Factor | Mini-Split |
| Control Method | Remote Control |
| UPC | 841999167073 |
Unit Dimensions (Width x Height x Depth):

Image: A table detailing the dimensions (Width x Height x Depth) for various BTU capacities of both indoor and outdoor units within the Gree Vireo+ Multi series.
9. Warranty and Support
Manufacturer's Warranty:
The Gree Multi21+ Tri-Zone Mini Split system comes with a manufacturer's warranty of 5 years on parts and 7 years on the compressor.
Please Note: Installation must be performed by a state-licensed HVAC contractor in order to be eligible for the warranty. Failure to comply may void the warranty.
Customer Support:
For technical assistance, warranty claims, or service inquiries, please contact your licensed HVAC installer or refer to the official Gree website for authorized service providers in your area. Ensure you have your model number (MULTI36CVIR306) and proof of purchase available when contacting support.