1. Product Overview
The Gree Multi21+ Tri-Zone Wall Mount Mini Split Air Conditioner Heat Pump system is designed to provide efficient heating and cooling for multiple zones in your home or office. Powered by Gree's G10 inverter-driven compressor and eco-friendly R410A refrigerant, this system can heat and cool up to three independent zones without the need for distribution boxes.
Its G10 inverter technology ensures energy savings, reduces outdoor noise, and maintains a steady room temperature by eliminating the harsh starts and stops common in conventional systems. The compact design of the Multi21+ Vireo Wall Mount blends seamlessly with various decors.

Image: Key features and certifications of the Gree Multi21+ system, including warranty, WiFi readiness, heating/cooling capability, and energy efficiency ratings.
2. Setup and Installation
This section provides essential information for the proper setup and installation of your Gree Multi21+ Tri-Zone Mini Split system.
2.1 Important Installation Notes
- Professional Installation Required: For warranty eligibility, installation must be performed by a state-licensed HVAC contractor.
- Line Set Requirement: The system requires 1/4" x 3/8" line sets (two sets for this tri-zone model), which are not included with the unit.
- Wi-Fi Capability: An optional field-installed Wi-Fi kit accessory is available for purchase separately, allowing remote control via your smartphone.
2.2 System Components
The Gree Multi21+ Tri-Zone system includes an outdoor condenser unit and three indoor wall-mounted units, along with their respective remote controls.

Image: A complete view of the Gree Multi21+ Tri-Zone system, showing three indoor units, three remote controls, and the single outdoor condenser unit.

Image: A detailed view of the Gree Multi21+ outdoor condenser unit, which houses the G10 inverter-driven compressor.
3. Operating Instructions
Your Gree Multi21+ system offers versatile heating and cooling functions to ensure optimal comfort in your living spaces.
3.1 Basic Operation
Each indoor unit is controlled independently via its dedicated remote control. The system can operate in both cooling and heating modes, adapting to your seasonal needs.

Image: A visual representation of the system's dual functionality, showing 'COOL' with snowflakes and 'HEAT' with sun rays, indicating its air conditioning and heat pump capabilities.
3.2 Remote Control Functions
The remote control allows you to adjust temperature, fan speed, operating mode (Cool, Heat, Fan, Dry, Auto), and other advanced features like Sleep mode, Timer, and Light control.

Image: An indoor wall-mounted unit of the Gree Multi21+ system, displayed with its accompanying remote control, highlighting the user interface.
3.3 Energy Efficiency
The G10 inverter technology continuously adjusts compressor speed to match the exact heating or cooling demand, leading to significant energy savings and quieter operation compared to traditional on/off systems.

Image: A family relaxing comfortably in a living room, with a Gree mini split indoor unit visible on the wall, illustrating the comfort provided by the system.
4. Maintenance
Regular maintenance is crucial for the longevity and efficient operation of your Gree Multi21+ system. It is recommended to have your system inspected and serviced by a licensed HVAC professional annually.
4.1 User Maintenance
- Filter Cleaning: Regularly clean or replace the air filters in your indoor units to ensure optimal airflow and air quality. Refer to your specific indoor unit manual for detailed instructions.
- Exterior Cleaning: Wipe down the exterior of the indoor and outdoor units with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.
4.2 Professional Maintenance
A licensed HVAC technician can perform comprehensive checks including refrigerant levels, coil cleaning, electrical connections, and drain line clearing to prevent potential issues and maintain peak performance.
5. Troubleshooting
This section provides general guidance for common issues you might encounter. For complex problems, always contact a licensed HVAC professional.
5.1 Common Issues and Solutions
- No Power: Check the circuit breaker. Ensure the unit is properly plugged in (if applicable).
- Not Cooling/Heating Effectively: Verify the thermostat setting. Check if air filters are clean. Ensure no obstructions are blocking airflow to indoor or outdoor units.
- Unusual Noises: Minor operational noises are normal. Loud or persistent unusual noises may indicate a problem and require professional inspection.
- Water Leaks: Check if the drain line is clogged. This often requires professional attention.
If the problem persists after attempting these basic troubleshooting steps, contact a qualified service technician.
6. Specifications
Below are the key specifications for the Gree Multi21+ Tri-Zone Wall Mount Mini Split Air Conditioner Heat Pump, Model MULTI24CVIR301.
| Attribute | Value |
|---|---|
| Model Number | MULTI24CVIR301 |
| Product Dimensions (Outdoor Unit) | 10 x 29 x 11 inches |
| Item Weight | 219 pounds |
| Form Factor | Mini-Split |
| Capacity | 2 Tons (24,000 BTU) |
| Voltage | 230 Volts |
| Cooling Power | 24000 British Thermal Units |
| Special Feature | Heating And Cooling Function |
| Seasonal Energy Efficiency Ratio (SEER) | 21 |
| Refrigerant | R 410A |
| Color | White |
6.1 Indoor and Outdoor Unit Dimensions

Image: A table detailing the width, height, and depth measurements for various BTU capacities of both indoor and outdoor units within the Gree Vireo+ Multi series.
7. Warranty and Support
Gree provides a comprehensive warranty for your Multi21+ system, ensuring peace of mind.
7.1 Warranty Terms
- Parts Warranty: 5 Years
- Compressor Warranty: 7 Years
Important: To be eligible for the manufacturer's warranty, installation must be performed by a state-licensed HVAC contractor.
7.2 Customer Support
For technical support, warranty claims, or to find a licensed HVAC contractor, please refer to the official Gree website or contact their customer service. You can also visit the GREE Store on Amazon for more product information.





