ACTi Q950

ACTi Q950 6MP 7-in-1 Outdoor Video Door Station User Manual

Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of your ACTi Q950 6MP 7-in-1 Outdoor Video Door Station. Please read this manual thoroughly before using the device to ensure proper setup and functionality. Retain this manual for future reference.

The ACTi Q950 is designed to monitor entrances and access points, offering advanced features such as 6MP video resolution, night vision, two-way audio, RFID card compatibility, and facial recognition capabilities. Its robust IP66 and IK09-rated housing ensures durability for outdoor and high-risk environments.

Product Overview

Familiarize yourself with the components of your ACTi Q950 Video Door Station:

Diagram showing the front and rear components of the ACTi Q950 Video Door Station with numbered labels.

Figure 1: ACTi Q950 Component Diagram

This image displays the front and rear views of the ACTi Q950 Video Door Station, highlighting its various components with numbered labels for easy identification. The front panel includes the camera lens, sensors, speaker, push button, RFID reader, and microphone. The rear panel shows the internal connections for power, network, and other interfaces.

  1. Passive IR sensor: Detects motion based on infrared radiation.
  2. IR LEDs: Provides infrared illumination for night vision up to 16 feet.
  3. Fisheye Lens: 1.65mm lens offering a wide 175-degree field of view.
  4. Built-in Speaker: Enables two-way audio communication.
  5. Push Button: Initiates a call or notification.
  6. RFID Reader: For access control using RFID cards.
  7. Built-in Microphone: Captures audio for two-way communication.
  8. Power LED: Indicates the power status of the device.
  9. Reset Button: Used to reset the device to factory settings.
  10. Memory Card: Slot for local storage via a microSD card (sold separately).
  11. Audio Output Switch: Controls the audio output settings.
  12. Audio Output: Port for external audio connection.
  13. Serial Port Connector: For serial communication.
  14. Digital Input/Output: For connecting external sensors or control devices.
  15. Network Connector: RJ45 port for Ethernet connection.
  16. Power Input: For connecting the power supply.

Setup and Installation

Proper installation is crucial for optimal performance and security. The ACTi Q950 is designed for outdoor use with IP66 and IK09 ratings.

1. Mounting

2. Power Connection

3. Network Connection

4. Initial Configuration

Operating Instructions

Video Monitoring

Two-Way Audio

Access Control (RFID & Facial Recognition)

Local Storage

Maintenance

Cleaning

Firmware Updates

Troubleshooting

ProblemPossible CauseSolution
No Power / Power LED OffNo power supply, faulty cable, or power adapter.Check power connections to Power Input (16). Ensure power adapter is functional.
No Video FeedNetwork issue, incorrect IP address, or camera malfunction.Verify network cable connection to Network Connector (15). Confirm IP address and network settings. Restart the device.
Poor Night VisionObstructed IR LEDs or sensor, or IR settings incorrect.Clean the IR LEDs (2) and Passive IR sensor (1). Check IR settings in the web interface.
Audio IssuesMicrophone/speaker blocked, audio settings incorrect.Ensure Built-in Microphone (7) and Built-in Speaker (4) are clear. Adjust audio settings in the web interface. Check Audio Output Switch (11).
RFID Not WorkingRFID card not registered, or reader malfunction.Ensure RFID cards are properly enrolled. Present the card correctly to the RFID Reader (6).

If issues persist, try performing a factory reset using the Reset Button (9). Refer to the full product documentation or contact ACTi support for advanced troubleshooting.

Specifications

Warranty and Support

For warranty information, please refer to the documentation provided with your purchase or visit the official ACTi website. For technical support, product inquiries, or service, please contact ACTi customer support directly.

Note: Specifications are subject to change without notice.

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