Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your ACTi Q950 6MP 7-in-1 Outdoor Video Door Station. Please read this manual thoroughly before using the device to ensure proper setup and functionality. Retain this manual for future reference.
The ACTi Q950 is designed to monitor entrances and access points, offering advanced features such as 6MP video resolution, night vision, two-way audio, RFID card compatibility, and facial recognition capabilities. Its robust IP66 and IK09-rated housing ensures durability for outdoor and high-risk environments.
Product Overview
Familiarize yourself with the components of your ACTi Q950 Video Door Station:

Figure 1: ACTi Q950 Component Diagram
This image displays the front and rear views of the ACTi Q950 Video Door Station, highlighting its various components with numbered labels for easy identification. The front panel includes the camera lens, sensors, speaker, push button, RFID reader, and microphone. The rear panel shows the internal connections for power, network, and other interfaces.
- Passive IR sensor: Detects motion based on infrared radiation.
- IR LEDs: Provides infrared illumination for night vision up to 16 feet.
- Fisheye Lens: 1.65mm lens offering a wide 175-degree field of view.
- Built-in Speaker: Enables two-way audio communication.
- Push Button: Initiates a call or notification.
- RFID Reader: For access control using RFID cards.
- Built-in Microphone: Captures audio for two-way communication.
- Power LED: Indicates the power status of the device.
- Reset Button: Used to reset the device to factory settings.
- Memory Card: Slot for local storage via a microSD card (sold separately).
- Audio Output Switch: Controls the audio output settings.
- Audio Output: Port for external audio connection.
- Serial Port Connector: For serial communication.
- Digital Input/Output: For connecting external sensors or control devices.
- Network Connector: RJ45 port for Ethernet connection.
- Power Input: For connecting the power supply.
Setup and Installation
Proper installation is crucial for optimal performance and security. The ACTi Q950 is designed for outdoor use with IP66 and IK09 ratings.
1. Mounting
- Choose a suitable location near the entrance or access point, ensuring a clear view of the area.
- Mount the device securely to a wall or sturdy surface using appropriate hardware (not included). Ensure the mounting height allows for optimal facial recognition and interaction.
- Consider the 175-degree field of view when positioning to cover the desired area effectively.
2. Power Connection
- Connect the power supply to the Power Input (16) on the rear of the device.
- Ensure the power source meets the device's specifications.
3. Network Connection
- Connect an Ethernet cable from your network to the Network Connector (15).
- The device supports Power over Ethernet (PoE) if your network infrastructure provides it, simplifying cabling.
4. Initial Configuration
- Once powered and connected to the network, use the ACTi utility software to discover the device and assign an IP address.
- Access the device's web interface via a web browser to complete initial setup, including setting administrator passwords and network parameters.
Operating Instructions
Video Monitoring
- Access the live video feed through the device's web interface or compatible video management software (VMS).
- The 6MP sensor provides 3072 x 2048 resolution video at up to 20 frames per second.
- The Fisheye Lens (3) offers a 175-degree field of view, capturing a wide area.
- During low-light conditions, the mechanical IR cut filter and IR LEDs (2) activate for clear night vision.
Two-Way Audio
- Utilize the built-in Microphone (7) and Speaker (4) for real-time communication with visitors.
- Ensure audio settings are configured correctly in the device's web interface.
Access Control (RFID & Facial Recognition)
- RFID Reader (6): Present a registered RFID card to the reader for access.
- Facial Recognition: The device supports facial recognition for granting access. Enroll authorized faces through the device's management interface.
Local Storage
- Insert a microSD card into the Memory Card (10) slot for local video recording.
- Configure recording schedules and event triggers via the web interface.
Maintenance
Cleaning
- Regularly clean the lens and housing with a soft, damp cloth. Avoid abrasive cleaners.
- Ensure the Passive IR sensor (1) and IR LEDs (2) are free from obstructions for optimal performance.
Firmware Updates
- Periodically check the ACTi website for firmware updates to ensure your device has the latest features and security enhancements.
- Follow the provided instructions carefully when performing firmware updates.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No Power / Power LED Off | No power supply, faulty cable, or power adapter. | Check power connections to Power Input (16). Ensure power adapter is functional. |
| No Video Feed | Network issue, incorrect IP address, or camera malfunction. | Verify network cable connection to Network Connector (15). Confirm IP address and network settings. Restart the device. |
| Poor Night Vision | Obstructed IR LEDs or sensor, or IR settings incorrect. | Clean the IR LEDs (2) and Passive IR sensor (1). Check IR settings in the web interface. |
| Audio Issues | Microphone/speaker blocked, audio settings incorrect. | Ensure Built-in Microphone (7) and Built-in Speaker (4) are clear. Adjust audio settings in the web interface. Check Audio Output Switch (11). |
| RFID Not Working | RFID card not registered, or reader malfunction. | Ensure RFID cards are properly enrolled. Present the card correctly to the RFID Reader (6). |
If issues persist, try performing a factory reset using the Reset Button (9). Refer to the full product documentation or contact ACTi support for advanced troubleshooting.
Specifications
- Model: Q950
- Resolution: 3072 x 2048 at 20 fps (6 Megapixels)
- Sensor: 1/1.8" Progressive Scan CMOS
- Lens: 1.65mm Fisheye Lens
- Field of View: 175 Degrees
- Night Vision: Mechanical IR Cut Filter, IR LEDs (up to 16 feet)
- Audio: Built-in Microphone and Speaker (Two-way audio)
- Access Control: RFID Reader, Facial Recognition
- Storage: MicroSD slot for local storage
- Environmental Rating: IP66 (Dust and Water Resistant), IK09 (Impact Resistant)
- Dimensions: 5 x 1 x 3 inches (Product Dimensions)
- Weight: 2 pounds (Item Weight)
Warranty and Support
For warranty information, please refer to the documentation provided with your purchase or visit the official ACTi website. For technical support, product inquiries, or service, please contact ACTi customer support directly.
Note: Specifications are subject to change without notice.





