Product Overview
The Weiser Smartkey Entry Lockset in Satin Nickel is designed for exterior doors requiring keyed entry and enhanced security. This lockset offers an expanded choice of styles and finishes, providing a modern aesthetic. It features SmartKey re-key technology, allowing you to re-key the lock yourself in a few simple steps. The product is ANSI/BHMA Grade 2 certified and comes with a lifetime mechanical and finish warranty. Its universal handing ensures compatibility with both right-handed and left-handed doors, and installation is straightforward, requiring only a screwdriver.
Installation Guide
This section provides step-by-step instructions for installing your Weiser Smartkey Entry Lockset. Installation typically requires only a Phillips head screwdriver.
Components Overview

Image: Front view of the Weiser Smartkey Entry Lockset, showing the exterior knob with the keyhole.

Image: Back view of the Weiser Smartkey Entry Lockset, showing the interior knob with the turn piece for locking/unlocking.
General Installation Steps
- Prepare the Door: Ensure your door has the standard bore holes (typically 2-1/8 inches for the knob and 1 inch for the latch). Check the backset (distance from door edge to center of bore hole), which is usually 2-3/8 inches or 2-3/4 inches.
- Install the Latch: Insert the latch into the edge of the door. Ensure the latch bolt faces the door frame. Secure it with the provided screws.
- Install the Exterior Knob: Place the exterior knob assembly through the bore hole, ensuring the spindle aligns with the latch mechanism.
- Install the Interior Knob: Position the interior knob assembly, aligning the mounting posts with the exterior assembly.
- Secure the Lockset: Fasten the interior and exterior assemblies together using the through-bolts. Tighten securely but do not overtighten.
- Test Operation: Close the door and test the latching mechanism and the locking/unlocking function with the key and the interior turn piece.
SmartKey Re-keying Instructions
The SmartKey re-key technology allows you to re-key your lock in seconds, providing convenience and enhanced security.

Image: Diagram showing the SmartKey Security cylinder and the three-step re-keying process, highlighting its resistance to various break-in techniques.
- Insert Current Key: Insert your currently working key fully into the cylinder and turn it 90 degrees clockwise (to the horizontal position).
- Insert SmartKey Tool: While the current key is still turned, insert the SmartKey tool firmly and fully into the small hole next to the keyway. You will feel a click. Remove the SmartKey tool.
- Insert New Key: Remove the current key. Insert your new key fully into the cylinder and turn it 90 degrees counter-clockwise (back to the vertical position). Remove the new key. Your lock is now re-keyed to the new key.
Always test the new key multiple times with the door open before closing and locking the door.
Operating Instructions
The Weiser Smartkey Entry Lockset is designed for simple and secure operation.
Locking and Unlocking
- From the Exterior: Insert the key into the keyway and turn it to lock or unlock the knob.
- From the Interior: Use the turn piece on the interior knob. Rotate it to engage or disengage the lock.
Using SmartKey Re-key Technology
As detailed in the installation section, the SmartKey feature allows you to change the lock's keying at any time. This is particularly useful if you lose a key, wish to use a master key system, or need to grant temporary access. Follow the three-step re-keying process whenever you need to change the key.
Maintenance
To ensure the longevity and optimal performance of your Weiser Smartkey Entry Lockset, follow these simple maintenance guidelines:
- Cleaning: Clean the lockset regularly with a soft, damp cloth. Avoid abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish.
- Lubrication: Periodically apply a small amount of graphite lubricant or a silicone-based spray to the keyway and the latch mechanism to ensure smooth operation. Do not use oil-based lubricants, as they can attract dirt and debris.
- Inspection: Routinely check all screws and fasteners to ensure they are tight. Loose components can affect the lock's security and functionality.
Troubleshooting
If you encounter issues with your Weiser Smartkey Entry Lockset, consider the following common solutions:
- Key Not Turning Smoothly: Ensure the key is fully inserted. Apply a small amount of graphite lubricant to the keyway. Check for any debris in the keyway.
- Knob/Lever Stiff: Check if the mounting screws are overtightened, which can cause binding. Loosen them slightly and re-test. Lubricate the latch mechanism.
- Latch Not Retracting/Extending: Verify that the latch is installed correctly and not obstructed. Ensure the strike plate on the door frame is aligned properly with the latch bolt.
- SmartKey Re-keying Issues: Ensure you are using a working key for the first step and that the SmartKey tool is inserted firmly and fully. Follow the three steps precisely. If issues persist, consult the manufacturer's support.
- Loose Knob: Tighten the mounting screws that connect the interior and exterior assemblies.
If these steps do not resolve the issue, please contact customer support.
Product Specifications
| Feature | Specification |
|---|---|
| Brand | Weiser |
| Model Number | 9GAC5310-069 |
| Material | Stainless Steel, Zinc |
| Color | Satin Nickel |
| Exterior Finish | Nickel |
| Specific Uses For Product | Door |
| Special Feature | Easy to Install |
| Included Components | Knob, Latch, Lock |
| Lock Type | Key Lock |
| Item Weight | 1.26 Pounds |
| Handle Material | Stainless Steel |
| Hand Orientation | Ambidextrous |
| UPC | 059184296174 |
| Product Dimensions | 6 x 3 x 3 inches |
| Country of Origin | Canada |
| ANSI/BHMA Certification | Grade 2 Certified |
Warranty Information
The Weiser Smartkey Entry Lockset is backed by a Lifetime Mechanical and Finish Warranty. This warranty covers defects in material and workmanship for the mechanical components and the finish of the lockset for the lifetime of the original residential user. For specific terms and conditions, or to make a warranty claim, please refer to the official Weiser warranty documentation or contact Weiser customer support.
Customer Support
For further assistance, technical support, or inquiries regarding your Weiser Smartkey Entry Lockset, please contact Weiser customer service. You can typically find contact information, including phone numbers and online support portals, on the official Weiser website or within the product packaging.
When contacting support, please have your product model number (9GAC5310-069) and any relevant purchase information ready to expedite the process.





