1. Introduction
The TRUE METRIX PRO Professional Monitoring Blood Glucose System is designed for the quantitative measurement of glucose in fresh capillary whole blood samples. This system is intended for use by healthcare professionals and individuals for monitoring blood glucose levels as an aid in managing diabetes mellitus and hypoglycemia. Regular monitoring helps in making informed decisions regarding diet, exercise, and medication.

Image: The TRUE METRIX PRO Blood Glucose System kit, showing the meter, test strips, and packaging.
2. Important Safety Information
- This device is for in vitro diagnostic use only. Do not use for diagnosis of diabetes or screening of newborns.
- Consult your healthcare professional before making any changes to your medication, diet, or exercise program.
- Keep out of reach of children. Small parts may pose a choking hazard.
- Always wash hands thoroughly with soap and water before and after handling the meter, lancing device, and test strips.
- Dispose of used lancets and test strips in a puncture-resistant container as biohazardous waste.
3. Package Contents
The TRUE METRIX PRO system typically includes:
- TRUE METRIX PRO Blood Glucose Meter
- TRUE METRIX Test Strips (quantity may vary)
- Lancing Device
- Sterile Lancets
- Control Solution (optional, for testing meter accuracy)
- Owner's Manual / Quick Reference Guide
- Carrying Case
4. Setup
4.1. Battery Installation
- Locate the battery compartment on the back of the meter.
- Open the battery cover.
- Insert two Alkaline batteries, ensuring correct polarity (+/-).
- Close the battery cover securely.
4.2. Setting Date and Time
Upon first use or after battery replacement, the meter may prompt you to set the date and time. Refer to the detailed owner's manual for specific instructions on navigating the meter's settings menu to adjust these parameters.
5. Operating Instructions
5.1. Preparing for a Blood Glucose Test
- Wash your hands thoroughly with warm, soapy water and dry them completely.
- Prepare the lancing device by inserting a new sterile lancet and setting the penetration depth.
- Remove a TRUE METRIX test strip from its vial. Close the vial cap immediately to protect remaining strips from moisture.
5.2. Performing a Blood Glucose Test
- Insert the test strip into the meter's test port. The meter will turn on automatically and display a test strip symbol.
- Lance the side of your fingertip with the lancing device to obtain a blood drop.
- Gently touch the tip of the test strip to the blood drop. The blood will be drawn into the strip. Do not smear the blood.
- The meter will begin counting down, and your blood glucose result will appear on the display.
- Record your result if necessary and remove the used test strip. Dispose of the used lancet and test strip properly.
5.3. Understanding Your Results
Blood glucose targets vary by individual. Consult your healthcare provider to determine your personal target range. High or low readings may require immediate action. Do not ignore symptoms or make significant changes to your treatment plan without consulting a medical professional.
6. Maintenance and Care
6.1. Cleaning the Meter
Wipe the meter exterior with a soft cloth dampened with mild soap and water or a 70% isopropyl alcohol solution. Do not immerse the meter in water or spray cleaning solutions directly onto it. Ensure no liquid enters the test port.
6.2. Storage
- Store the meter and test strips in a cool, dry place, away from direct sunlight and extreme temperatures.
- Keep test strips in their original vial with the cap tightly closed. Do not store in other containers.
- Refer to the test strip packaging for specific storage temperature ranges.
7. Troubleshooting
If you encounter issues with your TRUE METRIX PRO system, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Meter does not turn on. | Dead or incorrectly installed batteries. | Replace batteries or ensure they are inserted correctly. |
| Error message on display. | Improper test strip insertion, insufficient blood sample, or expired test strip. | Reinsert strip, apply more blood, or use a new, unexpired test strip. Consult the full manual for specific error codes. |
| Inaccurate readings. | Expired test strips, improper storage, dirty meter, or incorrect testing technique. | Check strip expiration, ensure proper storage, clean meter, review testing steps, or perform a control solution test. |
If problems persist, contact customer support.
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | PRO |
| Brand | TRUE |
| Battery Cell Composition | Alkaline |
| UPC | 021292006105 |
| ASIN | B073JZJPMZ |
| Package Dimensions | 7 x 4.5 x 3.5 inches |
| Weight | 5.43 ounces (approximate, based on package weight) |
| Date First Available | June 30, 2017 |
9. Warranty and Support
For specific warranty information, please refer to the warranty card included with your product or visit the official TRUE brand website. For technical support, product inquiries, or to report any issues, please contact TRUE customer service directly. Contact details are typically found in the product packaging or on the manufacturer's website.
You can visit the TRUE Store on Amazon for more information.






