AT&T CLP99387

AT&T CLP99387 DECT 6.0 Expandable Cordless Phone System User Manual

Model: CLP99387

Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your AT&T CLP99387 DECT 6.0 Expandable Cordless Phone System. This system features Bluetooth Connect to Cell technology, a Smart Call Blocker, and an integrated answering system, designed to enhance your communication experience.

AT&T CLP99387 DECT 6.0 Cordless Phone System with three handsets and base unit

Figure 1: The AT&T CLP99387 cordless phone system, showing the main base unit with one handset and two additional charging cradles with handsets.

1. Setup

1.1 Package Contents

Verify that your package contains the following items:

  • 1 Answering Device (Base Unit)
  • 3 Cordless Handsets
  • 2 Charging Cradles (for additional handsets)
  • Power adapters for base and cradles
  • Telephone line cord
  • Batteries for handsets
  • Wall mount bracket (optional)

1.2 Installation Steps

  1. Connect the Base Unit:
    • Plug the telephone line cord into the TEL LINE jack on the base unit and into a telephone wall jack.
    • Plug the small end of the base unit power adapter into the POWER jack on the base unit and the large end into an electrical outlet not controlled by a wall switch.
  2. Install Handset Batteries:
    • Open the battery compartment cover on each handset.
    • Connect the battery pack connector securely into the jack inside the compartment.
    • Place the battery pack inside the compartment and close the cover.
  3. Charge Handsets:
    • Place each handset into the base unit or its respective charging cradle.
    • Ensure the "CHARGE" indicator on the handset lights up. Allow at least 16 hours for the initial charge.
  4. Connect Charging Cradles:
    • Plug the power adapter for each charging cradle into an electrical outlet not controlled by a wall switch.

2. Operating Instructions

2.1 Making and Receiving Calls

To make a call, press TALK/FLASH or SPEAKER, then dial the number. To answer a call, press TALK/FLASH or SPEAKER when the phone rings.

2.2 Bluetooth Connect to Cell

This feature allows you to make and receive cellular calls using your AT&T cordless handsets. Up to two Bluetooth-enabled cell phones can be connected simultaneously.

  1. Pairing a Cell Phone:
    • On the base unit, press and hold CELL 1 or CELL 2 until the indicator light flashes.
    • Enable Bluetooth on your cell phone and search for available devices.
    • Select "AT&T DECT 6.0" from the list and enter the PIN (usually 0000) if prompted.
    • Once paired, the corresponding CELL indicator on the base unit will glow steadily.
  2. Making/Receiving Cell Calls:
    • To make a cell call, press CELL 1 or CELL 2 on the handset, then dial.
    • Incoming cell calls will ring on the cordless handsets. Press CELL 1 or CELL 2 to answer.
AT&T CLP99387 base unit and handset with two smartphones, illustrating Bluetooth Connect to Cell feature

Figure 2: The Connect to Cell feature allows integration with mobile phones via Bluetooth.

2.3 Smart Call Blocker

The Smart Call Blocker helps filter unwanted calls. It can block robocalls automatically and allows you to blacklist specific numbers.

  • Blocking a Number: During a call or after reviewing Caller ID, press CALL BLOCK on the handset or base unit to add the number to the block list.
  • Screening Calls: The system can be set to screen unknown callers, prompting them to announce their name before connecting the call.
AT&T CLP99387 handset displaying 'BLOCK' option during an incoming call, with a 'no entry' symbol over a person icon

Figure 3: The Smart Call Blocker feature helps manage unwanted calls.

2.4 Digital Answering System

The integrated digital answering system records incoming messages, announcements, and memos.

  • Turning On/Off: Press ANSWER ON/OFF on the base unit.
  • Playing Messages: Press PLAY/STOP on the base unit or MENU/SELECT on the handset, then navigate to "Play messages".
  • Recording an Announcement: Access the answering system menu on the handset or base unit and select "Record announcement".
AT&T CLP99387 handset screen showing 'To record your own announcement, press 1.' with a voice guide icon

Figure 4: The digital answering system includes a voice guide for recording announcements.

2.5 Caller ID Announce

When an incoming call is received, the handset and base unit will announce the caller's name (if available in your directory or Caller ID service).

AT&T CLP99387 base unit and handset on a table, with a speech bubble saying 'Mr. Johnson is calling...'

Figure 5: The Caller ID Announce feature verbally identifies incoming callers.

2.6 Siri®, S Voice®, and Google Now™ Access

When a cell phone is connected via Bluetooth, you can access your smartphone's voice assistant (Siri, S Voice, or Google Now) directly from the cordless handset.

  • Press and hold the VOICE button on the handset to activate the voice assistant.
  • Speak your commands into the handset.
AT&T CLP99387 handset in hand, with Siri and Google Now logos indicating voice assistant access

Figure 6: Access your smartphone's voice assistant through the cordless handset.

2.7 Mobile Notifications

Receive alerts for new text messages, emails, or social media updates from your paired cell phone directly on the cordless handset display.

AT&T CLP99387 handset displaying 'Cell 1 alert WHATSAPP' with a smartphone icon and notification list

Figure 7: Mobile notifications from your paired cell phone appear on the handset.

2.8 Mobile Phone Charging

The base unit includes a USB port for convenient charging of your mobile phone.

  • Connect your mobile phone's USB charging cable to the USB port on the base unit.
  • Ensure your mobile phone begins charging.
AT&T CLP99387 base unit with a USB cable connected to a smartphone, showing the phone charging

Figure 8: The base unit provides a USB port for charging mobile phones.

2.9 Phonebook Management

The system supports a phonebook for storing frequently called numbers. It can store up to 200 names and numbers, and share up to 4000 cellular phonebook entries from paired cell phones.

  • Adding an Entry: Press MENU/SELECT, navigate to "Directory", then "Add new entry".
  • Searching: Press DIR on the handset and scroll through entries or use the keypad to search by name.
AT&T CLP99387 handset displaying a contact entry, with an icon indicating 200 name + 4000 shared cellular phonebook capacity

Figure 9: The phonebook stores contacts and can sync with cellular phonebooks.

2.10 HD Audio with Equalizer

The system provides high-definition audio quality. An equalizer feature allows you to customize the audio to your preference during calls.

  • During a call, press MENU/SELECT and navigate to "Audio Equalizer" to adjust bass, treble, or normal settings.
Woman holding AT&T CLP99387 handset, with a graphic equalizer overlay indicating HD audio customization

Figure 10: Customize audio settings with the built-in equalizer for enhanced clarity.

2.11 Power Backup

In case of a power outage, the charged handset can temporarily power the base unit, allowing you to make and receive calls on the landline.

  • Place a charged handset into the base unit during a power outage. The handset will use its battery to provide temporary power to the base.
AT&T CLP99387 base unit and handset on a table, with a battery icon indicating power backup functionality

Figure 11: The system offers power backup functionality using a charged handset during outages.

2.12 Unsurpassed Range

The DECT 6.0 technology provides extended range and clarity, allowing you to use your cordless handsets further from the base unit.

Diagram showing AT&T CLP99387 base unit and handset in different rooms of a house, illustrating extended range

Figure 12: The DECT 6.0 technology provides extended range for cordless operation.

3. Maintenance

  • Cleaning: Clean the phone and base unit with a soft, slightly damp cloth. Do not use cleaning sprays or harsh chemicals.
  • Battery Care: Replace handset batteries when they no longer hold a charge effectively. Use only the specified battery type.
  • Environmental Conditions: Avoid placing the phone in direct sunlight, near heat sources, or in areas with excessive moisture.

4. Troubleshooting

ProblemSolution
No dial tone
  • Ensure the telephone line cord is securely connected to the base unit and the wall jack.
  • Check if the base unit power adapter is properly connected to a working electrical outlet.
  • If using a landline, verify that your telephone service is active.
Handset not charging
  • Ensure the handset is correctly seated in the base unit or charging cradle.
  • Verify that the charging cradle's power adapter is plugged into a working outlet.
  • Clean the charging contacts on the handset and base/cradle with a dry cloth.
  • Check if the battery pack is properly installed in the handset.
Cannot pair cell phone
  • Ensure Bluetooth is enabled on your cell phone and it is in pairing mode.
  • Make sure the AT&T phone system is in pairing mode (CELL 1 or CELL 2 indicator flashing).
  • Move your cell phone closer to the AT&T base unit.
  • Delete previous pairings on both devices and try again.
Poor audio quality
  • Move closer to the base unit to improve DECT 6.0 signal strength.
  • Ensure there are no large metal objects or other electronic devices interfering with the signal.
  • Adjust the audio equalizer settings on the handset.

5. Specifications

  • Model: CLP99387
  • Technology: DECT 6.0 Digital Technology
  • Expandability: Up to 12 handsets (with one phone jack)
  • Bluetooth: Connect to Cell (up to 2 cell phones)
  • Answering System: Digital, up to 22 minutes recording time
  • Call Blocker: Smart Call Blocker (up to 1,000 names/numbers)
  • Phonebook Capacity: 200 names/numbers (internal), 4000 shared cellular contacts
  • Caller ID: Stores 50 names/numbers, Caller ID Announce
  • Audio: HD Audio with Equalizer
  • Power: Battery Powered (3 Product Specific batteries included)
  • Dimensions (Base Unit): Approximately 8.15 x 7.36 x 4.41 inches (L x W x H)
  • Weight (Item): 2 pounds
  • Material: Metal, Plastic

6. Warranty and Support

For warranty information, please refer to the warranty card included in your product packaging or visit the official AT&T website. For technical support or customer service, please contact AT&T customer support through their official channels.

Online Support: www.att.com/support

© 2023 AT&T. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

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